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January 2024 by Gleidson Azevedo
Yesterday approximately 9:40pm ATM this bank stolen my money twice in 2 different machines, I tried to pay my credit card I put $1.800,00 and the ATM returned $500 and kept with $1.300,00 after this frozen the screen and restarted I didn’t receive nothing of receipt and my account was not received this amount. I went in other ATM the same bank and tried to pay another credit card I put $1.100,00 this machine return some money I put again inside and showed just $1.000,00 stolen $100I called in the same time to customer center, the associate didn’t nothing, asked me to wait.Awful service, horrible bank!When you pay your bill need wait 7 days for process your payment.
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January 2024 by suman bohora
Need one Capital One Bank in Oklahoma City,OK!
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January 2024 by Jules
They have always been great with me and very professional. Great experience every time .
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January 2024 by Tanner E.
I got to say capital one is probably the worst fucking bank that you could ever use. It's not helpful the people that work there are never around on the phone and they think that the world revolves around them I was trying to put in a $400 payment and they cancel my card right away, so if you're looking for a bank, do not use capital ones bitch ass
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January 2024 by Veronica M
Worst bank ever, never use it
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December 2023 by Harshit Gupta
sucks when it comes to business banking.
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December 2023 by Luis Enrique Rodriguez Tabares
Excellent and good service
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November 2023 by Nick Wad
Very less location plus the atms are up to date cannot rely on this bank
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October 2023 by Jason Gannaway
Tellers are Unknowledgeable, unhelpful and don’t listen. When I come up here to the ATM. They never work, they take forever to take/ dispense money. Capital One is absolutely worthless. I will be paying off my credit card and closing it. They are worthless in more ways than one. Screw this bank and screw the unhelpful employees. I hope this bank goes bankrupt and gets shut down.
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September 2023 by NS VS
One ATM send to what's be out of service. They no longer accept large amounts of change unless you have rolled out. They removed their rolling machines and coin counters.
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September 2023 by Krystal Dudzik
A big thanks to Maribel for helping us out at the end of the day yesterday. We appreciate you!
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July 2023 by Jonas C.
I just started banking with Cap One. Their branches are notoriously far apart. I had to go 6 miles.
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April 2023 by Verjean Lunenschloss
Well, I've been a relatively happy customer of this bank for years. Last evening I made a cash deposit through the automated teller (which will NEVER EVER occur again...) which it retained, and then basically shut down. It did return my card, but did not process a receipt, nor was the deposit reflected in my balance. I called the 800 number, and filed a claim but was told it could take TEN 10 BUSINESS DAYS for the money to be posted to my account temporarily, AND it could take up for FORTY FIVE 45 DAYS to RESOLVE the issue. This is basic theft, in my opinion. How does a bank get to keep my money for up to ten days? BECAUSE THEIR EQUIPMENT doesn't function properly? As for the branch, I stopped in this morning to inquire and really all I received were "we're sorry". Sorry doesn't help me recover my deposit. I am so upset about this incident that once resolved, I will be closing my account. I have otherwise enjoyed my relationship with this bank, but this is unforgivable, and outrageous. Worse yet, I'll post it on my social media accounts as well. Right now, I'd give 0 stars, if I could, but 1 is the minimum I can do for this to post as a review...
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March 2023 by Leslie Osorio
They are so friendly and I feel like it’s more for this generation they explained it really well for a beginner wanting to get a debt card and it’s all on my phone and so easy to use my friend recommended mi and I love it thank you capital one bank ❤️
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February 2023 by Ziad Masoud
The worst customer service by far, their goal is do the minimum possible every day and pass the day. They try their best and even spend time to find any reason or excuse to turn you back instead of helping you or listening to you. This place is so unprofessional and run by rude people with no respect. I like capital one bank in general and have multiple accounts with them but their customer service is going down in a very fast way. Something going wrong. The manager laughed on me. I was shocked. So rude. So rude.
