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November 2024 by Josh Littlesun
The staff is super friendly and takes great care of the dogs. The facility is always clean and well maintained. Been going here for 2 years and never had an issue with anything they do.
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November 2024 by Jean Jones
Seeing the daily pictures was so much fun. My pups were very well cared for.
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October 2024 by John A
I recently called Canine Republic after our dogs became sick following their 5-day stay, and I spoke to Rob. I asked what they planned to do about the situation, and Rob mentioned he had tried calling my partner, but she didn’t answer because she didn’t recognize the number—he hadn’t left a message, so she didn’t even know they were trying to reach her.
Rob then asked for our vet's information so he could call them to ask about the findings. When he called back, he downplayed the situation, saying that what happened is "normal" and can occur at daycare—referring to both the eye ulcer and kennel cough. I brought up the fact that they had been informed about other dogs having kennel cough that same week, but we weren’t notified. His response? They "try to clean as best they can," but kennel cough "just happens."
Canine Republic completely refused to take responsibility for what happened while our dogs were in their care. When we dropped off our dogs, they were perfectly healthy. From the pictures we received throughout their stay, they still seemed fine. But when we picked them up, one dog had a cough and the other had a red, irritated eye. Both were seriously sick, and we ended up paying over $700 in vet bills to treat them.
What’s even worse is that the grooming was terrible. Both dogs were cut unevenly and looked like they hadn’t been groomed at all. One dog came back with a bald spot, and when I asked about it, the groomer said they "did great" and didn’t mention any concerns. The only thing they didn’t do was trim one of our dog's nails because she had anxiety.
In the end, we paid more to fix our dogs’ health problems than we did for boarding and grooming. Canine Republic’s refusal to take responsibility, poor communication, and lackluster grooming make it clear we won’t be using their services again.
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October 2024 by Kailee May
My experience with Canine Republic ended up costing me $1300, and it was a nightmare from start to finish.
We boarded our two dogs for 5 days and had them groomed on the last day. The total cost for boarding, grooming, and tip was over $600. Everything seemed fine initially—Canine Republic posted pictures of our dogs, and they appeared to be happy and well cared for. When I picked them up, the staff were friendly, and my dogs were excited to see me.
However, I immediately noticed that their grooming was poorly done. One dog's fur was uneven and patchy. When I asked for a fix, the groomer did it, but my dog came back with a chunk of hair missing.
Worse, I noticed one of my dogs had an irritated eye. I contacted Canine Republic, and they assured me nothing had happened during grooming or their stay. But a few hours later, we had to rush her to the emergency vet because her eye was severely infected, red, and pus-filled. The vet diagnosed her with an ulcer likely caused by soap getting in her eye during grooming. This emergency visit cost us about $500.
Just when we thought it couldn’t get worse, my other dog began coughing continuously a couple of days later. After a vet visit, we found out he had kennel cough, which added $200 to the total (thankfully, we’re on a wellness plan, or it could have been $410). The vet mentioned she had notified Canine Republic that her dog, who went to daycare at the same time, had kennel cough. Yet the facility didn’t inform us, exposing our dogs to the illness.
I sent the vet bills to Canine Republic after they asked for them, only to be told they did nothing wrong and wished my dogs well. If they weren’t going to help, why ask for the bills in the first place?
While the staff were friendly at first, their lack of accountability when problems arose was extremely disappointing. Between the bad grooming and two sick dogs, this experience was costly and stressful. I will not be returning.
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October 2024 by Jacqueline Hernandez
Sydney did an amazing job grooming our Buddy! She is a true professional, and she is also so kind.
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October 2024 by Nadia A
We boarded our pups with Canine Republic for the first time last week and they were amazing! The owner was there when we checked them in and already knew them by name and breed. Every day when I was missing them all I had to do was check their Facebook and they’d post photos of all the dogs playing! When I went to pick them up it was smooth and easy, just like the drop off, they had details on how the week went and specifics about my pups that I appreciated they paid attention to. They gave me peace of mind that my pups will be taken care of while I’m gone and I’m so grateful!
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October 2024 by Julie Bell
It’s good to have a dog again. And it’s good to know Canine Republic is still giving five star care and service to our dogs and families.
About a year ago, we lost our sweet Elphaba, a long time CR boarder. And a dear family member met the love of his life. Fast forward to Sept 5 and we took our sweet puppy Nessa into our home and our family member asked this amazing woman to marry him on Oct 6. So we had a wedding we couldn’t miss and a young dog who needed expert care. The wedding was beautiful and our Nessa was at Canine Republic receiving expert and professional doggie care. Other than missing her we didn’t have one moments worry. Photos are posted daily of play time. The socialization was so good for her.
Thank you CR and staff for your loving knowledgable care.
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October 2024 by charles dunlap
We took our older Minnie Aussie Shepherd, Jake, to Canine Republic for his first visit yesterday so that he could become familiar with the facility. The staff were friendly and responsive. They were ready for him when we arrived. I appreciated the digital report card and the photos. Jake really seemed to enjoy himself and was calm and happy when I picked him up. Looks like we have found our new boarding and daycare home for our dog.
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October 2024 by Courtney Ann
Canine is the absolute best!!!! My dog Cookie has been coming here since she was 4 months old and I never ever EVER have to worry about her. My dog will literally jump out of the window and run to the door with excitement! Great staff, great management, great location and facility!! Thank you guys for always taking care of my baby!!
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October 2024 by Uzma Usmani
Very good reasonably priced option for a bath that comes with toe clipping and ear cleaning..!
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October 2024 by Stefanie Auter
My dogs love daycare here! Lots of options for one on one play and great updates through the day on how they’re doing.
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October 2024 by Linh
Can not recommend this place enough! I've been taking my dog Lychee here for years and will always be happy to make the commute to Frisco. Their prices are affordable and you can tell everyone on staff truly cares for pups. I once picked up Lychee from overnight boarding and noticed she had a little irritation around her eye most likely from playing with the other dogs. I called the office just to let them know in case it might've been pinkeye (thankfully it wasn't!) and the owner gave me a call back personally which I appreciated.
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October 2024 by Kurt Thomas
The best place for your furry family!!
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October 2024 by franklincamiron
Everyone here is so professional and very nice! The place is a very clean and safe environment for my dog! Steph was so kind and helpful. I recommend this place for your fur baby!
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September 2024 by Newell Family
Our dog, Summer, absolutely LOVES coming to Canine Republic! She’s so excited about it that we even have to take a different route to Petco just to avoid passing by.
One of the things I really appreciate is that during our first visit for a tour, we were shown around right away without needing to schedule in advance or even call ahead. This made me feel confident that what I saw was exactly what Summer would experience. The facility is always spotless, and the staff is incredibly friendly. Even after a few months away, they remembered her immediately when we came back.
