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November 2024 by Damien
They missed something when we scheduled delivery and instead of charging extra to resolve they took care of it for us which we are very thankful for! That is 5 star service..really appreciated the business and the beautiful tree!
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April 2024 by Sarah Foster
UPDATE:Immediately after posting my review we received a call from Anthony Luciano (the installation manager). He was very concerned and felt terrible for our experience. He came out within 24 hours to meet with us, take pictures and go over a plan that would remedy the situation. He was extremely apologetic and explained this had never happened before. Basically a new order was created for plants to be replaced but wasn’t officially submitted and just fell through the cracks.He addressed what happened with all the staff and said they have met to ensure this doesn’t happen again. They ordered us new plants, came out and replaced them and did a beautiful job.We are very pleased with the way this was remedied. We understand errors can occur and they were honest about it and fixed it above and beyondThank you Calloway’s. I can officially recommend them, especially Anthony.FIRST OLD REVIEW:We have used Calloway’s for years for doing our own landscaping and were decently satisfied with the plants we’ve purchased. So when we moved to a new home we decided to take the plunge and hire out re landscaping our entire front yard using Calloway’s. Met with a designer who was young but we felt was pretty good and came up with a game plan. We were concerned about the time they were planting and worried about them immediately dying but were promised any plants that don’t survive would be replaced at no fee.Well our fears came true and a lot of them did in fact die. We’ve called and emailed our point of contact who didn’t respond then eventually said it wasn’t their department, called the store and every number we could, went to the store in person, called and emailed the person we were referred to (you get the point), finally after months of trying we talked to someone (I think Mark) who said he would be by with new plants. He said we’d have to pay for install or we can plant them ourselves.I said we’d be fine planting them. Then we never heard back. No plants ever delivered and no follow up or contact.My husband is so upset over the amount we spent and the time we invested in trying to get it fixed that he refuses to ever shop there again. This is truly upsetting as we had referred them out to several friends and family.Please know before they take your money for a big project, if there are any issues you will have no where to go and no assistance. They will take your money then leave you on read with zero attempts to fulfill, what I believe, was the main selling point.
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April 2024 by Blaine Murphy
They had a great selection. I was overwhelmed and didn’t know the lay of the land. A super friendly associate named Kiersten approached me and wanted to know if I needed help. She spent 30 minutes with me and walked me through the nursery and showed me the best plants for the amount of sun various pots needed.
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February 2024 by Melinda Dague
I decided to go to Calloway's Nursery to get expert advice on planting a herb garden. David, the Nursery Manager, was so helpful in explaining and answering all of my questions. I am excited about planting my first outdoor herb garden (Garlic Chives, Onion Chives, Sweet Basil, Cilantro, and Dill) along with a Rosemary plant, Lavender and Angel Wings. I appreciated the quality of their items and the professionalism of their employees. This will definitely become my "go to" place in the future as I become more adept at gardening. I was impressed with their wide selection of potting soils, clay pots, chimes, and outdoor garden decor and was able to find everything I needed at this one location.
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January 2024 by Lily Comyn
Great plant selections and the staff is fabulous! You might have to be patient finding the right person if you really want 10 mins of gardening tips with plant care, general info, but once you get the right person you will leave with a wealth of knowledge. I love love love this place!
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November 2023 by James W.
Always a great place to visit for indoor plants. It's a bit slim right now with winter coming, tho in spring they are always full of greenery. Staff is always helpful and welcoming. Definitely worth a stop if plant shopping.
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November 2023 by Ellen Moreno
Had what I needed 3 orchids. Three pots.
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June 2023 by Susan B.
So sad!!! I used to live to come to Calloway's for inspiration and to find beautiful plants. They have done away with the pots that they used to have around the nursery for inspiration.The plants are just regular stuff you'd find anywhere, inventory is sparse looking, some dead stuff, empty shelves...not worth a special trip anymore. I was literally the only one here.I hope they bring back the old Calloway's!!
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May 2023 by Luis
They love to sell you plants and trees, but they don’t like answering question. I bought an orange tree last year there and today I stopped to ask a question I have about my sick orange tree. I was there for 10 minutes until I found someone to ask, he said he’ll be right back to answer it…. After 15 more minutes I gave up. I will not buy anything else there.
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May 2023 by Leticia Hernandez
Good selection of plants, and they all seem to be well taken care of. Ample parking as well. Giving 4 stars because the cashier at checkout wasn’t the friendliest and the entire interaction was very odd.
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May 2023 by Gregory Loudon
Ryan Martin was very helpful - we needed several plants for our garden due to loosing mostly everything due to last freeze and he was very informative. As a result we purchased a great deal from Calloway’s. Hope everything grows and lasts!
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May 2023 by C M.
I called ahead today to confirm my plants were in stock and the price, yet the pricing information I was given was completely inaccurate, nothing was even in the low ball price range I was given and hadn't been. When I arrived the herbs I was looking for were spread out and the pricing was unmarked except for a sign more than twelve feet away with no information on plant type, height or weight the amount went with, just a price. I asked an employee named Kirsten, (sp?) to confirm the price and the 12 feet she had to walk to help me clearly upset her. Her attitude could best be described as angry. I asked if this was the only herb of this kind she had and she said if it's not on the table we don't have it. I explained the man on the phone said there were 3 kinds this morning so I'm trying to locate them or see if they sold out in two hours. Another customer overheard and said she found two at the end of the table (misplaced from the rest). Kirsten condescending said to me, "see if you read the label you'll see information about the plant" (ignoring that I had looked for a while before I asked for help and these were out of place, and belittling me like an ignorant child.) As she walked away she exclaimed to the other customers when she thought I couldn't hear that, "He should learn how to read." Followed by a chuckle. When I made it to the counter the checkout lady never said a word until I pointedly asked her how her day was, she says, "FINE!" After she scans my items, 3 other female employees walk up and they start talking with their backs to me as I wait. She tells them both "Well I'm not leaving, he'll have to just make me leave!!" She hands me my receipt without even turning or looking in my direction. I say, "thank you ladies!" and not one bothered to respond or even acknowledge my existence. I'll absolutely never shop at Calloway's again and I'll be sure to tell all my gardening friends.
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March 2023 by Melissa S.
I'm just interested of the plants. Today I checked in, there's a old lady, with blue eyes very angry looking, gives me fighting tones of voice. It was just a question. I saw these little flower in the trashed and just ask about can I take it 0%price? She give me a scary eyes looking first and she wasn't nice at all. Angry environment doesn't exist.
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November 2022 by Maddie Collins
Great selection. Great customer service !
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November 2022 by Jesus Duenas
Good quality and service.
