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December 2023 by Kamila D
Omg!!! What a fun place! We celebrated my daughter‘s 8 birthday in the Plano location and everyone enjoyed it! I am planning to do the same for my next birthday! The staff is extremely nice and professional! Very warm atmosphere! Kids and their parents had so much fun making and painting bath bombs and my bday girl got a box with soaps and bath bombs! Highly recommend this place, great idea for friends to get together - create, talk, and drink champagne!
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September 2023 by Israel Rozemberg
Great place to buy specialty soaps, but it could use more variety of choices.
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September 2023 by Kim Nollette
Love love love buff city soap! My son is allergic to all soaps and Buff City Soap works for him!Our whole uses Buff City Soaps now! The men’s and women’s scents are so lovely!The body scrub and shower oils are also a household favorite!
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September 2023 by Shauna Willis
Buff City uses simple, and questionable ingredients to make their products, including but not limited to coconut soap that causes severe coughing. The district manager encourages use of fragrances past their due date. False advertising of "plant based," you are better off making it yourself at home for the prices.
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September 2023 by Lauren Bannat
I saw on tik tok they had the best laundry soap soo had to check this place out. First off, customer service 20/10. I felt so welcome!!!!!! The gentleman explained the layout and products. Left with a ton of bath bombs, detergent and THE SPICE OF FALL shower oil is to DIE for. I’m soooo silky and smells A+ we will be back!!!!!
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August 2023 by Missy S.
Absolutely thrilled with my experience at this Buff City Soap! The range of unique scents is a breath of fresh air, and the customer service is unparalleled. The staff's knowledge and willingness to assist made my visit truly delightful. I couldn't resist creating my very own scented body scrub, with its own exquisite fragrance -I named it "eloquent mistress". The fragrance is sweet with and slightly woody undertone. This is now my go-to place for high-quality, beautifully scented soaps, and I can't wait to return for more!
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August 2023 by Kaitlin Kozlowski
I came her for a birthday party and it was a great experience. Everyone was greeted and told to pick their favorite scent.For the party, everyone got to make 6 bath bombs of their choice. You can choose the color and scent. They gave step by step instructions on what to do. There is plenty of items to look at and shop for while waiting for the bath bombs to set and dry properly.It was a great experience and I will recommend to friends.
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August 2023 by Mohammed Maqsood Ahmed
I wanted to buy bath soap and googled this shop. The staff was nice and friendly. If you go on a Tuesday you get 4 Bath Soaps for $24. They gave us small animal figure shapes for the children as sample. Also we tried the lavender butter cream. It is nice on the skin and good for dry skin. I definitely recommend this place.
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July 2023 by Soge QT
Amazing soap, I love the narcissist for laundry detergent!
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July 2023 by Chad
This place was absolutely amazing! We Gael’s my daughter 6th birthday party here today and everything went great! From the moment we arrived, the team helped me set up for the party, went over everything and we were ready to go! A huge shout out to Lilly and Taylor for being amazing hosts and keeping the children entertained and the party fun! I highly recommend having a party here!!
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June 2023 by Gary S.
Talk about a first world store! Items are not marked with prices, just some small signs near some of the displays, but items scattered through out, with no price tags. I can see why they make it difficult, as items are vastly over priced. No greeting, no customer service, smell is overwhelming. Don't people know that fragrance can be very irritating to skin and bath products can change the pH of body parts? Consider donating Cerave or Cetaphil products to a shelter with the money saved from not shopping here.
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May 2023 by Crystal Lawson
I love Buff City Soap and I love this Plano location! You have excellent employees ? ?
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May 2023 by Lisa Tr
Great selectionEasy to see store from Preston Rd
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May 2023 by Erika Herman
Every time i visit this Buff City location the service is top notch. I am a Buff City addict (is there a meeting for that?) i love all of their products - the laundry soap, shower oil, bath bombs and truffles - I could go on and on - are AMAZING. And then you add in the amazing team that works there - I will be a customer for life! Keep up the good work! See you soon!!!!
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May 2023 by Naneki
I have to say that the entire staff, at Buff City Soap, are so wonderful and entertaining.They all bring talent and professionalism to work with them every day. I am also wanting you to know that their dedication and drive to provide exceptional customer service is what sets them apart from others. You are very lucky to have such wonderful people on your team.I would like to bring attention and recognition to a very unique person. Madison B., is so very pleasant and personable. She made me feel valued and special when I visited with her. She is like a breath of fresh air. She’s genuine and you just know it by her warm and friendly demeanor. She is so patient and spent so much of her time to assist me in making the perfect scent. She’s that kind of person that just makes you feel good to be around.~N~