Brakes Plus, founded in 1990 with over 100 locations, is dedicated to building strong relationships with customers, vendors, and employees. The business emphasizes quality products, excellent service, and competitive prices. Customers consistently praise the professionalism and helpfulness of the staff. For example, an adviser named Jason is noted for his excellent customer service and clear explanations regarding car issues. The team is also recognized for their ability to source hard-to-find parts, such as a hybrid battery, promptly and efficiently. Many customers appreciate receiving dealership-level service at more affordable prices. Moreover, the staff, including Mike Johnson, maintains communication throughout the service process, ensuring customers are informed about their vehicle's progress. Brakes Plus also goes the extra mile by offering complimentary services, like free wheel alignments, if issues are found during inspections. Overall, Brakes Plus is committed to integrity, quality, and continuous improvement in their service to customers.
I was hearing noises from My car and I came here they fixed it in like 15 mints. I would recommend this place to everyone
July 2025
The Svs adviser, Jason is professional and has an excellent customer service skills in explaining the details about the issues of my car and completed the Svs with in the specified time promised, I am pleased with the service.
July 2025
Chris was very helpful getting my car back to running and for a good price.
