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March 2024 by Lamon Baskin
I’ve been coming to this location for years and they always have GREAT customer service. The auto mechanics do excellent work. Jeff and Skip answer all my questions I have about my vehicle. I recommend this Brake’s Plus location to everyone who needs complete auto service.
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March 2024 by Ben Covin
I have had the pleasure of dealing with Skip at Brakes Plus for two different issues in the last two weeks. In both instances, he was very knowledgeable, professional and helpful. I had not been to this location before, but I can certainly recommend them now.
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March 2024 by Chevalier Alexus Blacknell
I called to get my brakes done and was told that the shop was going to close so I would never call back another working day. I immediately received a phone call back and was told to bring my car in.I came in and Angelo repaired my brakes, rotors, and all that extra jazz. Thank you Angelo and your workers for staying later than the opening hours to squeeze me in and work on my car. My car feels good as new!
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March 2024 by KatrinaAzra
Great establishment! Jeff was so kind and helpful during the whole process! 10/10 service
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March 2024 by Chiquita Burrows
Jeff was Absolutely amazing, was very quick and efficient and worked with me through all the issues I needed! I would highly recommend this location!
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March 2024 by shelby nelson
Jeff was super cool! Helped with everything I needed :)
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March 2024 by Tanner Moore
Great service and extremely helpful. Will 100% be coming back!
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March 2024 by P D
I stopped by this AM after getting 4 new tires. I asked for an all-wheel alignment and oil change. Jeff, the General Manager, greeted me promptly and recognized me as a regular. This Brakes Plus location is my go-to for all my vehicle PM. They do an excellent job on my SUV, are friendly and efficient. I trust their team for my vehicle needs.
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March 2024 by Ahmed Soliman
I had a wonderful experience with Brakes Plus. They were very thorough, informative, transparent and quick. They helped me with my suspension, alignment, and inspection and the entire process went smoothly. I highly recommend them.
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March 2024 by jacqueline white
As the second Female Harlem Globetrotter, I went into this location, not making it known who I am until services were completed. This is intentional to gage the services provided to everyone, from all walks of life, from the establishment.I went in for a wheel alignment, they told me I could go eat at a chicken spot behind them. I was hungry and thoght I had a 30 to 45 minute wait. Ten minutes later the lady who worked at the front desk walked in where I was eating and told me my wheel alignment was completed. My replie was" I'm 61 years old, and I have never heard of or ever known a wheel alignment to be done in only 10 minutes".I drove off without them giving me a print out of the alignment, she stated that there printer wasn't printing. Later that evening or the next day, after, I mentioned who I was, the lady who worked at the front desk texted me a printout.The wheel alignment was done horribly! My car was all over the rode with the worst driving comfort of a Lexus. I went back, and they said it was a tire that was causing the problem. All 4 tires were new, 1 set a year old.A long story shortened, I went to Firestone then to Brakes Plus in Wyley, referred by Firestone down the Street from firerstone. Both of them gave me printouts showing my Lexus RX 350 was in fact, out of alignment; which, I already knew my wheel alignment was done incorrectly; deceitful! And, it didn't take 10 minutes for both Firestone and Brakes Plus to inspect my car, it took about an hour for each of them. Never once did I feel like I was being lied to, or had a feeling of deceitfulness; unlike what I felt twice at Brake Plus in Plano; on Coit Rd.Brake Plus in Wyley did an awesome wheel alignment, my Lexus is driving straight, no more vibration and I can feel the smooth ride of my Lexus. Thank you Brakes Plus in Wyley!If you don't want your tires or suspension damaged. Don't Ever get a wheel alignment in Plano at the Coit location! I DONT TRUST THEM and I will never return there for nothing!And lastly, to Brake Plus in Plano, Coit Rd, for future reference, " you never know who will walk into you door that will not allow you to get away with what you do"! Hope you learn and do differently because of this experience.Jackie White
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March 2024 by Melanie
Great alignment service, Jeff was super helpful and was able to get service done quickly.
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March 2024 by Aziz Karim
Professional and honest!
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March 2024 by Anita Radford
Good job Brakes Plus. Excellent Customer Service.
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February 2024 by Nabid Ahmed
Awesome service! Jeff is super friendly and got me checked out promptly!
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February 2024 by Flight Lounge Beats
Some solid folks over here, Preciate y’all.
