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February 2024 by Georgie Viverito
I went there yesterday to get a new battery and installation for my ailing iPhone. I was told it could take 30-60 minutes depending on how busy they were. Luckily for me, I hit an off time. First off, Shelley gave me his chair, he could see I was disabled. And then got right to work on my phone. He was finished in 15 minutes. We had a good conversation which made time pass easily. I also got a 10% discount. They have every battery and bulb you could possibly need. Great for a quick key fob battery change. I highly recommend Batteries +. Great service, great prices, excellent employees.
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February 2024 by Shailendra G
Battery change was quick. inspite of the cold weather, Drew did a great job.
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February 2024 by The Quick Review Channel
Outstanding customer service from Skylar, and Stelly. These guys really saved the day! I’ll be back, thank you both so very much!!
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February 2024 by Steve & Lynne Maggard
Purchase and installation of car battery was easy and fast. Technician and store staff were knowledgeable, kind and courteous.
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January 2024 by Julio Soto
On 1/10/24, I went to the store to replace a car battery under warranty. The McKinney Store call this store to let them I was heading there to replace a warranty battery. The Frisco store employee “Skylar “ told me that he couldn’t change the battery because it was 10 mins before closing. I told him that car battery was dead and I couldn’t wait. He didn’t care because he was about to close. I was upset because I drove from McKinney to Frisco after the McKinney store employee told him I was heading to the store to replace the battery which he acknowledged . Horrible experience and treatment from Skylar. I will never do business here after buying several batteries due to the lack of accountability. It seems they don’t care about the customer. Called the corporate number which I couldn’t connect. Stay away from battery plus. Specially the Frisco store.
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January 2024 by Jamie Lockwood
Great online shopping and great in store service. They had my battery and checked my old battery to make sure that was the issue.
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December 2023 by Ken Stephens
As I just bought the battery, I can’t speak to its performance. But, I can speak to the service I received. Drew was great. He was ready when I arrived and immediately installed the battery. Great, professional service.
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October 2023 by Andre Williams
Stopped by today for screen replacement on my Galaxy S21 and I must say that the service provided by both Shelley and Skylar is unmatched....These guys are top teir when it comes to customer service and product knowledge....Thanks again for making my Monday better....You guys are awesome.
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October 2023 by William Ross
My iPhone 8 battery died, and I was searching for companies that could replace it. To my surprise, I found out that Batteries Plus offers this service. I was thrilled because I've been to BP before and love them. If you have never been to one, you need to check it out. I went to the location at 4568 Hwy 121 Site 104 in Plano, TX 75024. These guys were awesome. Joe was the person I was working with and he was absolutely great. I also talked to Chris (Kris?). There was such a good vibe in the store. I could tell everyone enjoyed their job and did it well. Definitely fun guys. They not only replaced the battery quickly, but they charged less than any of the other quoted prices I'd seen. This is not the closest store to me, but I will be going there when the need arises. Highly reccomend this store and this particular location. Thanks Joe and Chris and everyone there.
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October 2023 by D
Been going here for years for speciality batteries.My 5-year old truck battery died this morning, would not hold a charge. And I remembered seeing they had Duracell car batteries. They replaced it with a 4-year warranty battery in 15 minutes, with no appointment. And I think the Duracell battery is probably better quality as they are made in USA.
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October 2023 by Lijun Wang
Never ever go to this store. They couldn’t fixed the broken screen for my iPad mini. They first fixed the screen, then the touchscreen doesn’t work anymore. Then I left it there to let them keep working on, then they just recycle it without notifying you.
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October 2023 by STEPHANIE MEDWEDEFF GEYER
Most important is the friendly, knowledgeable staff on hand and lots of batteries to chose from. You can also order online and have curbside service. Batteries Plus has a lot of ++++++++
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September 2023 by Gage Reiter
dropped my iphone 12 off was quoted a 1 hour wait time. Come back 2 hours later and was told they didnt have the parts. With no heads up! Just kept me waiting when i could have taken it elsewhere while other places were open. Thanks for nothing.
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August 2023 by Tamara Purcell
Wonderful service! Joe is very knowledgeable and was so helpful with my auto key fobs. Very fast service. Definitely recommend!
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August 2023 by Mark Johnston
They consistently offer friendly and helpful service, and their lifetime replacement plan of auto key fob batteries is a good deal.
