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March 2024 by Michelle Fisher
Kylie and her associates are always extremely helpful. And always greet me as I walk in the door. Very positive experience. And every one of them are always willing to help and look things up for me when I have any questions.
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March 2024 by Demetra Marie
I recently visited the Armstrong McCall store in Plano, Texas, and unfortunately, my experience left much to be desired. As a customer, I expect respectful treatment and fair service, but what I encountered???The level of customer service was shockingly poor. I wasn’t asked if I needed help I wasn’t spoken to, I couldn’t maneuver through the store, due to several full carts of products that needed to be put away.The (staff) Kylie seemed disinterested, unhelpful, smart mouthed and RUDE..Simple inquiries about the four day semi annual sale with NO ETHNIC HAIRLINES on sale just two items for March were met with indifference, defensiveness and excuses. As a paying customer, this was deeply disappointing. I urge Armstrong McCall to invest in better training for their staff, emphasizing equality, diversity, and respectful customer interactions. Additionally, a thorough internal audit to identify and rectify any biases would be beneficial.
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February 2024 by Juss J
Always friendly!
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February 2024 by Maggie Kelly
Kylie is very helpful and knowledgeable! Adrianna even went to grab something from the back that wasn’t in the shelf yet. Amazing customer service. I shop here regularly, and you should too :)
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February 2024 by Doreen M
Kyle and adri are great professionals sales representatives. Store is easily assembled and clean .
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January 2024 by Funkee Groovee
Great customer service , I love Shopping here :)
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December 2023 by Melissa Gilbert
Such wonderful service! Answered all my questions and helped tremendously with trying new products!
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November 2023 by Keira Christine
Kylie is so knowledgeable and helpful! This location is very organized, full of product, and always so bright and clean. This is the only armstrong I’ll come to because I can always find what I need
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October 2023 by Robert Nice
I was in you store a few days ago and experienced the best customer service. Adri was extremely helpful and knowledgeable.. SheHe understood what I was looking for and helped me find the right product. She was awesome! Thank you, Adri.
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October 2023 by Michelle Moore
This team goes out of their way to be your best go-to supplier. I love their attitude. Great job on whoever does the hiring here. Thank you.
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October 2023 by Simply Built
This location was Well stocked! & all the employees have a lot Knowledge! Adrianna was a Great help! Definitely recommend them!
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October 2023 by Tanya Roach
Really great customer service! Lolli was very informative about the products there.
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September 2023 by Josh Ashford
The entire team at Armstrong McCall Plano is very friendly and helpful. I shop at several other locations and this one is my favorite. They always have what I need in stock. Special shot out to Laly. She always has smile on her face.
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June 2023 by furgie47
Always greeted and helped as soon as I walk in. Very helpful and knowledgeable staff. Kady showed me a new repair line and even gave me some samples to try out first! Highly recommend this location.
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June 2023 by Ricardo Lopez
Amazing experience with great and highly quality products. Also, the ladies were helpful , kind, and sweet. I loved the experience at the store every time
