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May 2023 by Sandra T
AlixaRX will bill your insurance 6x the amount that your local pharmacy would bill for, which in the end would leave you with higher copays. You will not find out until a few months after when the bill comes in, and there will be nothing you can do to get the bill adjusted aside from making a payment plan. If I had known that this would happen, I would have never consented to use this service upon discharge from the skilled nursing facility after recovering from a serious health issue.
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March 2020 by Mariya K
This company does have a good product in turms of an automated medication dispensing system for nursing homes.... unfortunately that is where all the “good” ends. Billing is not done well at each individual pharmacy, resulting in many errors that the patients have to pay for. When I left the company, management was more interested in sending people to collection agency then in making sure the balances were actually owed by the patients. I left this coming because my conscience would not allow me to comply with their unethical demands. If you got a bill from this company I highly recommend disputing it (and don’t settle for the “we did bill your insurance” answer). Your insurance may have been billed, but that doesn’t mean it was billed correctly.
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January 2020 by Danielle Niehl
Worst Pharmacy I have ever had to deal with, the incompetence is very scary. The lack of communication between staff is completely unacceptable! When the delivery drivers have more sense then the people actually working in the pharmacy itself says a lot. I DO NOT recommend using them for any SNF or Personal Care.
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July 2019 by DeDe Evans
This is a horrible company to work for I wish I can give it no stars. When I first started the turnover rate was extremely high which made me nervous. Now I see why the CFO is not an understanding person. She hired a lady name Elizabeth Brown who was a horrible supervisor. This lady approach and delivery was very rude. She also lack knowledge of healthcare which made the job even more harder. Elizabeth started and immediately two employees quit under her that’s how bad of a supervisor she it. I honestly think this is her first supervisor role basic off her leadership skills. If you ever hired here and have to work under Elizabeth Brown I suggest you look for another job because you will become very stressed under her environment. SHE IS A MISERABLE OLD DISRESPECTFUL GIRL !!
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November 2017 by Marcia S
I would give them a ZERO for customer service if I could. I have called at least three times, maybe four, in attempt to resolve an erroneous bill my mother keeps getting from them. No one ever answers live. On every call I left a voicemail to call me and no one has ever called back.
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November 2017 by Alex Kovalsky
Great place to work and play ping pong
