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April 2024 by Natasha
ABC Home and Commercial Services truly stands out in the crowded field of home maintenance, thanks in large part to exceptional professionals like Jack Theilen. My recent experience with them, particularly regarding HVAC service, was nothing short of outstanding, meriting an AAA+ rating.Jack Theilen serviced my air conditioner and cleaned my vent covers, a task he performed with remarkable proficiency and attention to detail. From the moment he arrived, it was clear that he was not only highly skilled but also deeply committed to delivering the highest level of service. What set Jack apart was not just his technical expertise, which was evident in the efficiency and thoroughness of his work, but also his professional demeanor. He was courteous, arriving on time and respecting my home as if it were his own.Moreover, Jack took the time to explain the process to me in a way that was both informative and accessible. He answered all my questions, ensuring I understood what was being done and why it was important. This educational approach did not go unnoticed; it added significant value to the service, making me feel involved and informed throughout.The level of service provided by Jack Theilen from ABC Home and Commercial Services exceeded all my expectations. It was a clear demonstration of their commitment to excellence and customer satisfaction. For anyone in need of HVAC services, I cannot recommend them highly enough. Their professionalism, expertise, and customer-first approach set them apart as a leader in their field.
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November 2023 by Matthew Zucker
Jack was awesome with his support!
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September 2023 by Megan Lewey
Arnold was great. He was incredibly thorough, patient and his customer service was a 10!Services: A/C system maintenance
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September 2023 by Fevzi Caglarsu
Art was very professional and helpful. He texted before he came over and was prompt and on time!
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August 2023 by Mikeela Hudson
Art has been to my house several times the past few years and has kept my old unit working. He has fixed parts that are no longer replaceable . Every time he's on time, actually early, honest, and reasonably priced. The motor went out today, and I was hoping they'd have an appt for me, and they did. My ac was back up and running within a few hours of me making that call.
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August 2023 by Kaitlin Elledge
Art was exceptional. He took the time to show me what he was doing, what was causing the issue and what he was doing to fix it. He was clear in his communication and went above and beyond in addressing the issue. I really appreciated that he explained everything he was doing and what I could do to prevent future calls. I called another company first and they told me it would be thousands of dollars in repairs or that I needed an entirely new unit. That was not the case at all and I so appreciate Art being honest and helpful. The pricing was fair and I am so grateful I called ABC Heating and Air today.
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March 2023 by Lori M
Our experience with ABC Heating and Air Conditioning was excellent. They we prompt, professional and most importantly honest. We would not hesitate recommending them to any of our family or friends.
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October 2022 by Matthew Jones
Knowledgeable and friendly. Clean work
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October 2022 by Mya Tannon
The technician responded promptly to our unit needing attention and he was very courteous and informed of the issue and made adjustments after his working hours for our emergency. He's a great employee and deserves a praise for his ethics.Services: A/C system repair
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October 2022 by Andrew Benesh
Art from ABC did an amazing job of not only fixing our AC unit but also took the time to show me things I can do to better maintain my system. Fair pricing, trustworthy, and responsive. Highly recommend ABC Heating and Air Conditioning.Services: A/C system maintenance
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October 2021 by Beth Martin
I have used ABC Heating & Air for 11 years and have had nothing but honest, professional help from them--starting with the ladies on the phone, all the way down to the latest technician dispatched to help us. It's the only HVAC company I've ever felt like they're not taking advantage of me, and this has continued throughout the years. When I first had the new system installed in the heat of summer, Ray treated me like a daughter as he helped me decide on which system I needed for my house. When the heating portion gave me trouble during the super ice storm about 10 years ago, Ray personally came out THAT DAY (needed a sled or ice skates to get to me) to get me up and running. That's customer service!Now that I use that house a rental, I knew exactly who to call this week when my tenant needed fast and thorough service. That's exactly what I got from Art. SUPER responsive, efficient and effective. My tenant even texted because of how impressed they were with ABC vs. other maintenance vendors that have come out to the house. THANK YOU ABC!Services: A/C system maintenance
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October 2021 by Karen Otto
We called ABC to check out our AC unit in July and Arturo was prompt and professional during a very busy time of the year. We had a capacitor and motor replaced for a fair price. When we noticed a drip a few weeks later in the inside handler, the same tech Arturo came back to check it out and alleviated our concerns that there wasn't a problem. We take reviews seriously as a home owner and also a small business owner and I can say from the folks that answered the first phone call to the service we can absolutely recommend ABC Heating & Air.Services: HVAC system maintenance
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October 2021 by Michael Bishop
We had a geothermal system in our house we bought years ago and the system was constantly giving us problems. When Donny came out to fix the system, he did a great job, and the system worked flawlessly for years. Then last week, an unfortunate digging accident put the system out of commission for good. Donny came back out, found a new system for us, and him and his guys worked their tails off to install it. My whole family and I are so grateful for everything he has done to help us. Thank you.
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October 2021 by Bryant Baker
Quick service and super nice people. Ray and Art were fantastic in taking care of our urgent repairs. Cudos to the rest of the team that came out and replaced one of our outside units in a matter of a couple of hours. Great local company!Services: A/C system repair
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October 2020 by Byron Roach
We have used this business for several years. We have found a gem in one of the servicemen and we ask for him by name when we need help. It is nice to have the same person service our needs. This is a very honest company that provides the service you need without doing things you do not need just to make extra profit. VERY happy customer for several years.
