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August 2024 by Max Stamer
Keegan is an amazing personal trainer! His positive attitude and personalized approach have made each workout enjoyable and effective. I've seen substantial progress since I started training with him. He continuously motivates me to not only hit my goals but exceed them. If you’re looking for a personal trainer who genuinely cares about improving your health and fitness, Keegan is the one!
Also, shoutout to the whole PAC staff for being so welcoming and professional daily.
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August 2024 by Angela Jacobsen
I have worked at and been to countless gyms. PAC is the best.
The staff here is great. The Kid Zone is excellent. The equipment is expansive, Precor bench press is perfect. Nice hard bench low to the ground. Has just about anything you could want or will ever use.
Seriously very happy I gave this place a try.
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July 2024 by Mallory Leach
I absolutely love this gym - especially the child care. Lynn and Mina are incredibly patient and caring to my three young kids. I feel extremely comfortable dropping my children off and appreciate the care they provide. Kelsey at the front desk is also very welcoming and I love my morning talks with her! The gym also provides high quality equipment and is always clean. I highly recommend this gym.
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July 2024 by M A
Love! Love! Love! Everything about this place. Drive 25 minutes to get here - always not packed and love the sauna and steam room (reason to join).
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June 2024 by Vira Bearshiva
Really cool location with almost anything you could want!
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June 2024 by Chris Hill
By far my favorite gym! I’ve worked out for 30 years in multiple states and in multiple gyms. Spacious, clean, and so many fitness options. Moving yet again and sad to see it go.
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May 2024 by J. Anthony Guillory
This is one of the best gyms in the area. The staff is very kind and welcoming, there is a lot of equipment, and the facility is clean throughout. The range of machines, the amenities, and cardio equipment will ensure you reach your desired fitness goals. The gym is never crowded, and you'll rarely have to wait on a machine.
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May 2024 by Mor S.
I was a a solid member for 18 moths at this gym! When I was in a need to resolve a case I had with them I got the worst possible service one can ever get , from Kelsey - their manager ! Let me tell you that : regardless if the customer is actually right or not - you don’t hang up the phone on their face ! A better approach is trying to hear the pain of the customer and trying your best to resolve an issue an unhappy client is making ! Not just take them for granted and be mean and rude. Ok top of that - they charge so much more than any other gym and really I don’t see the reason , most of the times the steam room (the reason I joined this gym at the first place) smells really bad , and there is a lot of dust ! For a person who suffers from allergies it’s a nightmare ! But I would tolerate this , but after being so rude to a loyal customer they completely lost my respect !!!!! Go to equinox or cowboy fitness !!!
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April 2024 by Sasha Tsimbler
The kids club policies are designed to drive customers away. After being members for a few months we cancelled all 4 of our family memberships today.
Why? Booking kids club appointment slots for our toddler was a total pain but we dealt with it. Today our kid was turned away because we were a few minutes late to our "appointment" even though the club had zero kids in it, it was empty.
As we were leaving this place for the last time we made sure to use the correct door (see photos). The fact that 3 out of 4 doors have been broken for more than a month speaks volumes of the performance and care of the employees here who spend most of their times chit-chatting and playing with their phones instead of thinking about their customer's experience. This place needs new management asap.
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April 2024 by Juan Pabon
Recommended…Plano Tx
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April 2024 by Adrian Wolfgang Teddington
Love it here!
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March 2024 by abagheri50
I usually don’t leave many reviews on Google or any other social media. For me to leave a review (positive or negative) a business has to be either five star or one star. Plano Athletic Club is by far a 5 ⭐️. I would have given it more, if I could. I am a hospital based physician who has been practicing in DFW area for over 30 years and I have watched many physical therapists work on my patients in the hospital. I originally joined PAC in 8/2022 after sustaining injury to my left rotator cuff at another facility while I was working with a personal trainer. I asked for a trainer who specializes in corrective exercises. I was originally assigned to a trainer who was very knowledgeable but after having continued pain in my left shoulder, I ended up having an MRI which showed a tear in my rotator cuff which required surgery in 5/2023. Per my surgeon’s recommendation, I had to put my membership on hold for 4 months (I was assigned to a physical therapist by my surgeon during this time, which was a total waste of time and money). When I returned to PAC in 9/2023, my previous trainer was not available anymore and they assigned me to Stacie who specializes in corrective exercises. From day one, he has been by far THE BEST personal trainer I’ve ever had. He is very professional and during my entire sessions with him, he doesn’t keep his eyes off my body movements, especially my shoulders, just making sure I strengthen my muscles properly without injuring them again. Unlike some other trainers which I’ve had in the past (not my previous trainer at PAC), I’ve never seen him texting his friends/ other clients during my training sessions with him. He dedicates his entire time to me. He has been better than my physical therapist whom I stopped seeing over 2 months ago. Stacie has given me instructions for home exercises for my shoulder and now my shoulder’s strength and range of motion has improved by almost 90%! I recently purchased another extensive package of training with him which should last me over 3 months and I plan to renew it again at that time. I would not hesitate referring any of my patients or colleagues to Stacie. He’s by far 10⭐️.As far as the PAC facility itself goes, it has the best / well maintained equipment and it’s very clean. The staff at the front desk are always extremely professional/friendly and they are always available for any help/questions. I’ve been to several fitness centers in the area as a guest and I personally believe PAC is by far the best in Plano / North Dallas area.
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March 2024 by Arrvind S
Awesome place ,good equipment,better staff,best trainers!
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March 2024 by Ella Coleman
God bless ?? and he loves you and always
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February 2024 by Francisco Rojero
Would give them 5 stars, but when I joined ( on Sept 23 I was told the gym closed at 10pm. No issues (sauna, gym etc, been leaving at 9:30 to 9:59pm, until Feb24, the new attendants seem eager to go home, constantly reminding people of closing times in the sauna / pool area) first it was at 9:40pm that the constant harassment started; then last week the gym posted that the sauna/steam room closed at 9:45pm. Now the harassment has been forwarded to 9:20pm… Management needs to fix this. Great gym, but people expect closing times to be honored for all areas, as any change affects people with a tight schedule.
