Amazing customer service. Needed to get my car in for a recall and they got me in the next day and had my car fixed within 3 hours when Gene messer ford told me I would have to leave my car there for at least a month to stay in line. Everyone was nice and accommodating. They have a earned my business for the future!
November 2023
Jana Ward was/is AMAZING!!! She was such a pleasure to work with, and did what dealerships in Amarillo couldn't do!! I will be forever grateful for Jana and her wonderful, fast, friendly service!!
October 2023
Overall experience was greatJana did great job taking care of me as a customerThe dealership was very patient and helpful regarding outside financing working with my bankI will purchase in the future from Jana and Smith Auto Group
This dealership is a tried-and-true, four-generations-deep, family business. But beyond our literal family, we hire with a family mindset which means our entire team is welcomed into the fold. Then, at the end of the day, we each go home to our own families, knowing we gave it our all to support them best. Our dealership is staffed with a great team, and we focus on delivering superior service to our customers. Our atmosphere is one of familiarity and cheer, and we believe that going the extra mile is just part of the norm. We like to think of ourselves as one big family, just helping good folks get the car they want, and even making the process, dare we say it, fun.
