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July 2024 by Henry Fuller
Have the worst AI system I have had the displeasure to deal with and before I retired I was in IT. Absolutely terrible Customer service, CVS should be ashamed to have such a poor system!
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July 2024 by Cyndy Slaughter
The cashier at the window was very helpful in letting us know not to take 2 new medications together, I appreciated her attentiveness to her job and our safety.
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May 2024 by Gina Burdette
Absolutely despise the fact that I can’t speak to anyone in the pharmacy in the phone this automated system SUCKS!!!!!!!! What happened to customer service
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May 2024 by Sandra Ortiz
CVS is my favorite store to go use my coupons
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March 2024 by keira mitchell
Me and my friends walked into the store and the workers proceeded to follow us the whole time as if we are doing something wrong just lurking for no reason and proceeded to sell my friend expired food very unprofessional
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March 2024 by Billy Morris
Called CVS yesterday for a prescription they said it would be ready at 4:00.I drive to Plainview today to pick up my prescription and they tell me they don't have it it's on back order. Well that's great no one called me no one texted me didn't hear anything till I got to CVS today. I didn't appreciate that they need help this place has really went down hill.l do not recommend this store.The employees are not friendly at all.
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December 2023 by Jen H.
To the store manager; Is this really the best you can offer your community and customers? I would be embarrassed if not ashamed about this. Clean your act up!
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December 2023 by Anna Kelley
Thank you for your warmth
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December 2023 by 806
As a Plainview native I have enjoyed shopping in this store in the past for many years BUT, If I could give this store zero stars I would! What happened to CVS?? This store is a cluttered and disorganized mess!!! Not to mention the staff is unhelpful. Not sure what happened to taking pride in your work but this store obviously doesn’t know the meaning. The goodwill next door is in better shape then this cvs is, it’s just a shame that this is the best you can offer your community and customers. Does anyone know who is managing this store or if anyone is managing it??
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July 2023 by Dina Sales
I was able to find CVS on Google no problem but when I called the pharmacist was very very rude to me and hung up on me. I know everyone works short handed and are stressed but the customer should be treated with respect and polite. I
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May 2023 by My Mommy
Came in the store around 1:30 & I seen 2 African American people making threats to an African American employee. The employee seemed confused and stayed behind the counter. There was no manager to help around her so I left quickly & will never come back. I had the worst experience & someone needs to be held accountable for the violence.
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May 2023 by Loving God
On 5/25/23 my sister & I witnessed 2 people making threats & cursing at one of sweetest employees there. She’s an African American girl there and she did the right thing by staying behind the register & the manager there did nothing about the situation. We left the store and will drive to Lubbock before we return. The store manager should be a shamed for allowing them to treat her as such & running such a violent store !
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September 2022 by Mariee
Sonia is one of the best employees she always helpes me find what I need and very friendly!! Would definitely be coming back just because of her service that she provides the other girls need to be just like her!!!
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August 2022 by C1 SPECIALIZED HAULIN HEAVY
LISA was a great help. She went above and beyond to help me find what I needed. In stor and on the phone. Great personality ND smile everytime I come in.
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July 2022 by Battle Ship
The drive thru is RIDICULOUS! Come on why make us wait more than 30 MINUTES ?