-
March 2024 by G Ayala
Got a meal for 4. 8 pieces (pieces were small) 4 biscuits, mashed potatoes with gravy and Mac and cheese. Paid over $30 and the sides wasn’t even enough for 2 people, let alone 4 people. Won’t be buying KFC anymore.
-
February 2024 by S. Carrillo
The chicken was hard,burnt and old please don't go , besides don't answer their phone to complain about my
-
February 2024 by macarena vera
Terrible service!!!? no wonder the place was alone, I just went and got home and the large accessories were less than half each container, they didn't add the biscuits, the dry corn, without butter; the tasteless chicken. They didn't give me dressings and on top of that they don't answer the phone to complain. I will never go again and I don't recommend that KFC to anyone.And I went to complain to them because they didn't answer the phone and the manager asked me if it was me that I called and called, to which I answered yes... and she answered that she was very busy!!I told him what??? If they don't even have people!! And now I understand why.In short, they did not refund me anything nor did they give me the missing accessories.The manager and the cashier were very rude, apart from the bad service, still super rude. ?????
-
February 2024 by Marisela Saldana
Didn't get what we ordered had to send it back twice ? and they wanted to give us what they wanted just got our money
-
February 2024 by Angel Esquivel
Absolutely terrible service. Placed an order at 1:20, was supposed to be ready at 1:50. Got there at 2:10 and it still wasn’t ready. Didn’t leave until 2:25. Employees are extremely inexperienced, dirty and unorganized. This place needs to be shut down. Can’t believe I spent $40 for this kind of service.
-
January 2024 by Kenneth Mowery
Ordered 8 piece family meal, asked for 1/2 regular @1/2 crispy got 4 crispy and 4 spicy all overcooked and dried up, would have taken it back except I don't live that close, will never use that KFC again, Bus 83 Pharr
-
December 2023 by Jacob E
I ordered on line thinking it would be quicker since that’s the whole purpose. However, my wife had to wait an entire HOUR before we got our food. Pick up time said 6:55 and it wasn’t out u til almost 8. When we finally got home and began to eat, the chicken was way too salty and that was the second time we’ve had that happen. I should have learned from the first time. Fool me once, right. Anyway, super disappointed.
-
December 2023 by Christina-cross956
So we went thru drive thru every time we go it’s the same thing we ordered in the drive thru and they told us it would be 30 min mind you we asked them are you sure cashier said yes 45 minutes later the food was till not down it’s every time we come in I don’t now if it’s a race thing because my husband is black thennnnm we go another day the same thing it’s 45 minutes to a hour then today we went again went thru drive thru and cashier told us it was a 45-1hr minute wait because the cook was not in and then on top of that I decided to call the manger spoke to manager Loida and she told me it’s a 20 minute wait I explained to her and all she had was excuses about the cook being on break mind you they told us in the drive thru he was not in and manger stated that cook had made some and went to lunch what he had made and they had made only for the people that was waiting for it and then she states that he already is back and the chicken was going to take 20 minutes he went back and they told him the wait was still 30 to 45 minute wait I don’t understand y it’s always like that at this place every single time we go and the man excuse is well it depends what time you’re coming to get food I told her mam there is nobody in drive thru other occasions there is maybe 3 cars ahead and in the parking lot there probably 2 cars she just has excuses instead of resolving the situation and on top of that she has this was of talking to the customers with attitude you need new employees and mangers because this is ridiculous
-
December 2023 by David Dunn
Where do i begin. Placed a mobile order, arrived when they said it would be ready, and then proceeded to wait 25 minutes. Meanwhile, other people showed up with mobile orders, and they got their meals and left. They spent more time focusing on the people in the drive thru than the people standing at the counter. Finally after all the drive thru customers were gone, the finally put my meal together and I left. Never going back.
-
November 2023 by Hot Wheels
Biscuit tasted overdone or stale no silverware no napkins didn't ask if I needed anything else no honey no butter again didn't ask if I wanted it better luck next time
-
November 2023 by andrea villasana
The worst ! Place is always dirty and this is the 4th time that I go after 8pm and for some reason they never have chicken and we ask if they are going to have any time soon and they always say they don’t have any like if they just want us to go away ! It’s unbelievable that it’s not even close to closing time and they don’t have anything available to sell! They might as well close the store when they run out of it is true !
-
September 2023 by Erika Portillo
They hardly clean the tables and the floors. Service was not great, they told me chicken would take more than 20 to be ready, almost telling me to go away, but I was willing to wait, then other customers came in and they keep saying the same until another employee told the cashier to stop selling chicken because they were behind on the orders. ? wow. They didn't want to sell more chicken. I don't know if they were understaffed or just slow, but they didn't have so many customers like their competition nearby, but ok. I counted my chicken and left. Surprisingly, once I got home, I realized they didn't put all the compliments I ordered. I didn't go back that day. I like KFC chicken, but not those employees. I will try again to see if they just had a bad day.
-
September 2023 by Jose Leal
Came in 30 min before closing, and no one answered at the drive thru. Pulled up to the window, and all their machines were already off. Why say you close at 10:30 if you actually close at 10.
-
September 2023 by Angelica Rocha
Horrible service the 2 lady’s working were very rude and joking around about hopefully they had the chicken I had placed the order online for when I got home and started eating all the chicken was undercooked I tried eating a different chicken they were all undercooked it made my stomach hurt.
-
September 2023 by mario reynoso jr
The food was deliciousThe restaurant was cleanThe staff was friendlyHighly recommend