May 2021 by Rodrigo Sepulveda
I had to return shoes I bought online, so I took them to where the shipping label I printed was for. I went to FedEx located on Jackson between 495 and Hackberry. I give them 5 stars for the fast and friendly service. The person who helped me didn't try and charge me for a package to send my shoes back. She was able to take the tore up bag I had ripped open, tape it up like a Xmas present, cover the old shipping labels, attach the new label I brought with me, and all for no charge at all. I love it when I don't have to use my debit card at all. Double thumbs up to the FedEx shipping center!!!
April 2021 by Adela Nino
My package was supposed to be a 2 day delivery did not happened. Due to the driver not doing there job. The driver didn't even attempt to deliver the package. I checked the website and found out that supposedly he stopped at my house and no one was home. That is not true, I was here the entire day waiting for them to arrive. Called them and didn't even helped. Don't recommend their services.
April 2021 by Susanna Garza
Employees are helpful and obey social distansing
April 2021 by Cat Logic
I needed to return a package but my printer bit the dust. I was able to take the package here, and the very helpful clerk gave me an email address to forward the authorized return mailing label email the company sent me to print out! Good Covid protocols, too - social distancing guides on the floor, the counters roped off, people masked and lots of hand sanitizer available.
March 2021 by Sue PZ
I was sent to ground fedex...I am looking for a pkg the driver marked he delivered. How dare they ...we have looked outside in every direction and no pkg.Driver marked he left it by our doorstep sorry to say we have 3 grown up dogs that do not allow anyone in the property. How is that? Call the 1-800 # yeap, i did filed a dispute claim.
January 2021 by Juan Moron
Very professional customer service quickly in and out .
December 2020 by gilrdz08
Driver lied about going by my house to deliver my package. I was waiting for the delivery and he never showed up and claimed that I refused the package.
November 2020 by Ramiro Rodriguez
They are very nice people in the front. FedEx Express is a quick and fast way to get your packages where they need to get but they are pricey
November 2020 by Arthur Acosta
pretty fast. they knew what they were doing. safe and sanitary.
November 2020 by SILVIA ORDAZ
Very cordial young lady, very good service.
October 2020 by Gabby Garcia
Good service and great safety precautions due to Covid.
October 2020 by Candi London
Ridiculous wait times, teRRible!
September 2020 by Iza González
Good service, respecting the social distancing
September 2020 by Jorge Caceres
Missed a delivery at home, so i went to the FedEx place and they said the driver was still out but, would be there in 30 minutes.40 minutes later she came out to truck where i was waiting because of the Covid 19, and she said sorry it took so long but here is you package sir.Great job.
September 2020 by Nano Santa Ana
It was great...I've never been to this location to pick up packages, but it was fast and hassle free. Only two people can be inside the building so you might have to make a line outside...either way it didnt take too long of a wait. I recommend arriving early before the heat is scorching hot.