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February 2024 by Monica Gonzalez
Everyone here is super friendly and attentive. I bring my bunny Marvin here and it’s been the best care that he has received. They are very knowledgeable on rabbits and have helped me a lot since I’m a first time bunny parent. Will continue to take Marvin there.
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February 2024 by amber reid
Courtney at white rock and the entire team was amazing Astro our Labrador puppy got so much attention and love we are so grateful and happy to be working with white rock once again ❤️❤️❤️❤️❤️❤️❤️❤️
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February 2024 by Mike
Staff was well knowledgeable on my kitten and showed so much love.
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February 2024 by Lori Vo
They saved my bunnies life and I am forever grateful!!!
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February 2024 by Kristy Perez
I always have a great experience from the time I arrive and from the time I leave. Thank you to Dr. Schroeder and her team for providing exceptional care for my dogs Wally and Teddy. I'm very thankful to have Dr. Schroeder as our vet because she always provides and explains the POC thoroughly. Not only is she a great a doctor, but she's a great resource along with rest of the health care team.
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February 2024 by Michele Bisciglia
A few years ago, we took our 2 cats here for an ear cleaning and since it was during Covid, it had to be a drop-off appointment. When we got the phone call that they were ready to be picked up, we were also informed that one of our cats was not calm enough to be treated, so they had to sedate him in order to look at him. We were NEVER asked for permission to do this. They said that while he was still a little sedated but starting to wake, he got scared again and fell from the top of the table, landing pretty hard on the floor. This worried me, but when we picked up the cats, they seemed okay albeit tired, so I figured everything would be okay.Over the following week, our cat that had fallen started to decline in health quickly. He was clearly uncomfortable, couldn't move much and kept hiding in strange places. He wouldn't let me touch his chest, which is supposedly what he landed on when he fell. Then, he stopped eating and drinking, so we took him back the following weekend - just one week after the first visit.After an x-ray and blood tests, they told us that they couldn't diagnose anything specifically, but they deduced that he had wet FIP and there was no cure. They commented on his yellowing fur, which I couldn't process at the time because he and his sibling both had cream in their coats. They also said they're really glad they didn't sedate him for these x-rays because it's very likely that he wouldn't have woken up in his condition. When I mentioned he had been sedated during the previous visit, they didn't have much to say to that except to comment on how he had bit a staff member, as if to brush off our concerns and justify their decision.We unfortunately had to euthanize our cat during the second visit because he was so weak from not having eaten or had water, and he just wasn't going to recover. During this visit, my husband and I were in shock and we both felt as if there was no compassion from the staff because of how the first visit went. There was no ownership for what had happened and I am still emotionally recovering from this visit.I really wish we would have received a phone call before the decision was made to sedate our cat during that first visit, because I wouldn't have agreed to it and would have chosen to come back when drop-off appointments weren't mandatory. I hope this kind of thing doesn't happen to anyone else.-----------------EDIT: No one has contacted me to discuss this yet. I am still grieving at the thought that the diagnosis was incorrect and I wrongly had to euthanize my cat because of the staff's judgement.
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February 2024 by Mark Carter (This Lil Dog Of Mine)
The staff is always so kind and never pushy. They respect your choices and always offer alternatives. Always a great experience!!
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February 2024 by James Anderson
Dr Schroeder and the caring staff have always made us feel like our pets are there’s…we’ve been going for over 10yrs.
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February 2024 by Bertie Perez
We been with White Rock Veterinary for over 12Years. Dr. Riggins and staffhave always been very professional, courteous,freindly and very caring of all our pets.
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February 2024 by Danielle Carter
Our guinea pig was seen they were really good to her for her wellness check and got groomed but I wish her hair was clipped a little shorter because she is still having issues with knots underneath.
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January 2024 by Jerry Bryan
Dr. Louth and his assistant were very helpful, kind, courteous, and informative in looking after Dove the rabbit and answering my questions. Also, the staff checking me in and out were very friendly and helpful, as well.
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January 2024 by Ruth Nichols Davis
My cat was lost in Waco and brought here and was able to be located through her chip. Everyone was fabulous and so grateful for the entire staff taking care of my sweet Mazie ❤️
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January 2024 by Brandy Ferguson
They took great care of our dwarf hamster. Very communicative and thorough. We knew what the plan was and every step going forward. Will go back.
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January 2024 by Elena Ioudina
I’ve been here a few times for my buns ?. Staff is super friendly, doctors and aides very knowledgable and professional but there is always bit of a long wait & it all seemed a bit rushed… Good results though, my rabbit’s sneezes are under control! Far drive for me, but worth it for the expertise in exotics~
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January 2024 by Jeannine Fisher
Dr Rush and D'Angelo were very kind to me and my very cranky cat. Love white rock and the whole team there!
