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February 2024 by John W.
Arrived at this location 20/Jan/24 at 7:20am . There was two B/M standing at the counter talking, both Employee's of Walmart . I observed a third H/M older, transporting tires around inside. I talk with the B/M behind the counter that had a apparent leg injury about my visit to have all four tire valve stem's replaced on my Ford Experdition. He Informed me that I needed to schedule this on-line. I told him a Manager of the Walmart in George Town said I could just drive in and there would be no problem. I asked him how many car's was ahead of me and stated one oil change. I observed several employees walking around in the service area that did not appear busy. He said that they had a tire appointment at 10:00am and 12:00pm . So I said at this point I'm the 2nd person in-line and they can't put tire stems on my vehicle. He said yes. I asked for a manager and he told me there was none avaliable . I walked up front and a B/F in customer service told me no store manager was available and she could not call one. I said could you get someone here please. And she called a Team Leader . He eventually arrived and called the H/M that was pushing tires who happen to be the on-duty manager. He was not willing to assist me and told me Walmart Policy does not allow drive in customers and the Pflugerville Location because they were to busy. I advised at this point I'm the 2nd Person in line before 10:00am appointment. He was frustrated and said you're the customer I'll do it myself and it won't take long. I thanked him. Upon completion he advised me that he only replaced one tire stem driver side rear. It was the only faulty one. He said the on dash light would reset itself. 02/02/24 while driving on i35 north the new valve stem came out and deflated and destroyed my tire I was traveling the speed limit. I manage to steer the vehicle off the road safely but it could have been a lot worse. 02/04/24 I went back to Walmart 8:15am And asked for a Manager. Michael a Employee at Walmart informed me that there was no Manager on duty that could assist me with the new Installed Tire Stem that came out. He stated there was only one Technician and he did not have any Authority . He advised me to make a appointment on-line More to come !!!
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January 2024 by Heather M.
The pharmacists and pharmacy techs are nice. But I finally gave up shopping at the store because they treat customers like criminals and there's never anyone to help customers either. It's pretty much all self-checkout and I've had an employee grab my arm before to stop me at the door to check my receipt. And some of the people who monitor at the self-checkout just sit and talk and don't pay attention so you have to wait a long time to have ID check for alcohol or if there's an error. And some of the monitors are extremely rude. I think it all flows down from the manager who seems to be of the mindset that everyone who steps into the store is going to rob it. I'd rather go to Target and pay a tiny bit more but interact with nice employees.
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December 2023 by Blane A.
Asked an employee in the tech section to price scan an item and was told "no your going to have to get the Walmart app." Dude just do your job and scan this.
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December 2023 by Ashley B.
If I could rate this Walmart ZERO stars I would. My fiancé and I went in this evening to purchase a new tv. Spent over $700 on the tv plus other items just to get stopped and quite literally HARASSED at the door. I understand it is their policy to check receipts at the door but customers are well in their rights to refuse this request. When my fiancé said he wouldn't be showing our receipts, I was pushed out of the way by a greeter named John so that he could physically block us from exiting the store. I am 5 months pregnant and did not appreciate this treatment AT ALL. I spoke to the manager, Joe, about it, and he could care less and told me he was the only manager in the store at the time so I would have to call corporate if I wasn't happy with his response to the situation. So I did just that and will not be returning to this Walmart and will avoid Walmart altogether as much as I can. I interacted with several Walmart employees after this incident happened and none of them had any level of customer service skills.
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August 2023 by Birgit W.
Walmart in Pflugerville does not even deserve 1 star. Had to exchange some dog food my dog didn't like. Got there with 7 people in front of me and only one line open. Asked if they exchange dog food and was told yes as long as I have a receipt. Waited over half hour when the team lead Victor finally decided to open the register. I was next in line, so I told him I wanted to exchange the dog food. He asked me for the reason and I said my dog doesn't like it. He looked at the 24 can box and I told him there are 5 cans missing, one for each flavor plus one (tried it a second time) I have tried to feed my dog. He had to asked the woman on the register first and she told him to ask the manager so he called the manager and was on the phone with him for another 5 minutes. Then he told me they cannot exchange it, because the majority is missing. 5 out of 24 apparently is the majority. So sorry his math teach failed him that badly. Guess that's why he works at Walmart now. I told him I wanted to talk to the manager and he told me his is the manager. The name tag read team lead, which is a supervisor not a manager. He refused to call a manager. Told me to go a head and file a complaint. Well that is exactly what I am doing. Don't think Walmart actually gives a f... about people complaining, so I am posting on multi media now.
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June 2023 by Mohamed M.
The worst auto care center. They are unprofessional and so rude. They did the oil change for my car and forgot to put the underneath cover and they put the wrong oil.
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April 2023 by Neil S.
I would give zero. If I could. Worst run. or should I say non run store. Had full grocery cart. Had one person checking people out. She was slower than molasses You could tell she didn't want to be there. They finally opened a new line and he was slower than she was and more than half her age. By the time he got to me a good portion of my frozen items had thawed out. This was during the weekend too. Why is this location open? Walmart makes a fortune and is too cheap to hire employees. I walked out of the store. Pathetic!!!
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February 2023 by John M.
Always seems to never have any thing .go to any other walmart. round rock.austin have new stuff always.so boring and lame
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February 2023 by Matthew H.
Dumpster fire in the form of a "supercenter" grocery store. Every time I come here it's a disappointment. Whether I'm going to automotive, clothing, or grocery shopping. You're better off going elsewhere to grocery shop. Long lines maybe, if you are lucky, more than 2 actual cashiers. Generally, it's only self checkout but then they want to look at everyone's receipts: why not have a cashier then? Management is deplorable. Most of the staff is good and I hope they can find a better paying job elsewhere and not succumb to the misery that is this place.
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January 2023 by Nick C.
Probably the worst Walmart I've been to, and it's not that you feel as if you're going to get robbed. Never seem to have anything, almost like they're going out of business for some reason... Also the people standing around in Walmart vests can't help and if you ask them to help they get offended that they're having to work. Definitely the rudest employees I've ever encountered. I haven't even mentioned the self checkout like many others have, but that's a joke. If it wasn't for gift cards and needing a few things for a trip I'd definitely went somewhere else. Bezos or Musk needs to buy Walmart to change it around for the better, but think the company has tarnished their name so bad it would be a bad investment.
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January 2023 by Misty A.
If I could 0 stars I would. That would be the same number of cashiers they had available. 0 Why am I forced to give Walmart free labor? I don't get an employee discount if I check myself out. But I do have my integrity questioned when I walk out.
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January 2023 by Autumn R.
If I could give them no stars I would just got hung up on by a customer service representative after being talked to rudely and was turned away at money services for my rolled quarters this is why everyone hates Walmart and their employees because y'all are lazy losers with no life who hate their jobs so they make other people's lives shitty never have I been disrespected so much ever no professionalism at all not even from store managers when I tried explaining my problem the guy cuts me off saying I would have had to purchase something but when in fact I was completely turned away for my rolled quarters then I was told to go to a bank for that and I explained to the obviously challenged individual that it's already 6 pm and I don't have a bank and that I called before I came up there about the quarters and was told I can come exchange them so tell me why I got turned away.. proves my point they do accept them but just didn't feel like dealing with the quarters so they refused to do their job fuck Walmart and all the people that run and work for them
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December 2022 by Jack K.
This self checkout should be a choice. At least use the scan and go feature that that have a Sam's Club.
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December 2022 by Will F.
This location (and others) apparently has something against shoppers who only want to get a few things. They NEVER HAVE BASKETS. Never. They will get a load in about once/year (if that) and then they'll slowly dwindle until there are like 2-3 total. I go in once or twice a week to get a few things. I'm not pushing around a cart for that. If there are no baskets, I'll only buy what I can carry. It's pretty trashy that a company as big as Walmart can't supply something as simple as shopping baskets. In contrast, it's a sincere pleasure to go into HEB or Target and have dozens of baskets available. I will probably not be shopping at this location anymore because it has become clear that they do not want customers like me and I'm sick of either hunting around for the one basket someone just got through using, or carrying everything in my arms and/or only buying what I can carry. Get it together, Walmart.
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May 2022 by Ashley J.
Placed a curbside order for two shelving units. Confirmation email said order would be ready by 11am. When I arrived to pickup order, I called the number to checkin only to be told my order wasn't ready & the customer service rep couldn't give me a time on when it would be ready. I've been sitting here for almost an hour waiting. Target would never!!!! I could have went into the store to purchase the units myself & been in & out. This is absolutely ridiculous & in no way a convenience to customers. Don't waste your time shopping at any Walmart, EVER!