-
November 2023 by Mohamed M.
The worst place to do the oil change, they are unprofessional and liars. very very bad service. there no option on how to do rate them less then one star. Please do not wast your time there.
-
November 2023 by Nurzod1
They truly go above and beyond for their clients and are professional throughout every step of the process. I highly recommend this Walmart Auto Care Centersfor oil changes!
-
November 2023 by cpt_17
Need more staff, I waited almost 3 hours for a oil change!Staff was very friendly!
-
September 2023 by Daisy Tavarez
I would leave no stars if possibleNone of the guys there were helpfulThey made me wait for an hour while they just talked. They kept handing me off to another worker. Lied about what they have in stock and what they could sell me. Kept adding more fees on top of what they already quote me.
-
September 2023 by Rick M.
Needed an oil change. Had to wait for assistance. Don't know why no one was available to help. This happens often at this location. I finally got someone to help me. It's good that I needed to do some shopping. The oil change didn't take long so I was satisfied. But i will try a different location if this location continues to be short staffed.
-
September 2023 by Sarah L Alarcon
Jodi took care of me! I had a tire replaced at a Walmart in NM, and Jodi helped me pinpoint the issue and feel better about my next leg of the trip. Thank you!
-
August 2023 by Elijah Contreras
Went in for a flat tire check up and 4 HOURS 37 MINUTES LATER I was done. I asked to speak with a manager and was told to talk to the manager Joe who was working on the car. A bit of conflict of interest. Just let me know I’m going to be there for 5 hours so I have the opportunity to go elsewhere. The staff were kind otherwise. If you have 5 hours to change a flat go here.
-
July 2023 by Julie Chao
Great job and not a long wait time to get 4 new tires put on my car..
-
May 2023 by Chelsea Montgomery
Where to begin.... There are so many issues to list from my most recent experience. Look, in the end, Walmart is the cheapest option, and you get what you pay for. Save yourself the time you will waste and the peace you will lose going to the auto care center. Just go anywhere else, but here. A one-star review is still too high.
-
April 2023 by larry morgan
An hour into a 10 hour drive and I got a flat tire on the toll road. On a Sunday nothing is open in Texas so I stopped into this Walmart to get a tire change as I didn't want to ride on a donut for the rest of the trip in the rain. The tech Juan and the cashier Sandra really helped. They didn't have a lot of spots open for me as it was early on a Sunday morning and there were appointments but they got me in as fast as they could and got me back on the road. I really appreciate how they knew I wasn't from the area and was not having a pleasant morning. They deserve raises!
-
April 2023 by l. artemisia gray
They should be an award for excellence to these efficient, hardworking men. This on a Sunday!!! I was out of the automotive department 30 minutes prior to my scheduled appointment!!! Thank you Mr. Red headed service manager!!!
-
April 2023 by Jiub Reyn
My experience here has been hit and miss. If you only need an oil change, you should be fine to arrive when they open. If you need anything else done, you’re taking a chance on getting what you need done. I’ve been quoted anywhere from one hour to three hours to wait (even with an appointment) for a tech who can perform the service to come in.Overnight manager Trudie and Automotive Service Associate Guillermo were attentive and apologetic. I also spoke with the store manager Thomas who was ultimately able to assist with a resolution. Not an ideal experience but I am happy to have it resolve in timely manner.Also, a huge thank you to Eclipse for coming in early to assist. It’s not an ideal situation for anyone involved to have to call someone in early. I thanked him in person and want to highlight his commitment here too. Thank you again.For those of you reading this: Be knowledgeable about what you need done, how long it should take and what it should cost. Verify, always. Ask for a manager to clarify if you have to. Provide feedback as needed, stick to the facts.Good luck.
-
February 2023 by Matthew H.
Went here once for an oil change was quoted a 20 minute wait. Went well over an hour and I wanted to leave. Simple task, no? Clearly it was. When I told them I was going to go elsewhere they lost my car keys, denied I came in, and just absolutely bonkers situation because the same guy that took my keys was the one who said he couldn't find them. I handed you my keys, you stored them away. How did you lose them? Go elsewhere the place is a joke.
-
January 2023 by Jaybreon Riggins
I wouldn’t even give them one star, I came for a simple oil change. There weren’t any car in-front of me and still took over 3 hours.Service: Oil change
-
January 2023 by Ross Pittsenbargar
Waited over an hour for someone to show up and they never did. This place needs so much help it's sad.