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November 2023 by Corey B.
All I wanted was a dishwasher. They delivered the wrong one. Then they scratched my wood floors. Then I waited during my 5 hour delivery window, for them to cancel after 4 hours. Now I've got to come out of pocket to some random flooring guy, and then wait on a check. f these people. Worst service and unprofessional AF.
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October 2023 by Rick S.
This is a fairly average location for the Home Depot chain. They usually have whatever I need in stock and the staff is helpful and friendly. It can be a bit difficult to maneuver into the parking lot with all of the traffic emanating from the adjacent shopping center, but at least there's always plenty of parking here.
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October 2023 by Ardie S.
I had looked up an oddball tank flapper for an American Standard toilet. You can't buy one of the Korky ones for this toilet without replacing the guts.What I forgot was that Lowe's had it in store, but Home Depot didn't. After searching in vain for about 5 minutes I finally asked someone. He was very polite but a little hard to understand. Ultimately he referred me to the Ferguson store at North Mays and University in Round Rock.It's real shame that Home Depot overloads stock quantities of some items and doesn't stock others that their competitor has regularly available. When you need a toilet flapper you don't always have time to order it and wait for it to come into the store.On the bright side, parking was easy. There weren't that many people at the store. Wonder why?
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September 2023 by Ron M.
This location has the WORST customer service!!!!!! First off they hire a very irresponsible 3rd party installers/deliveries that when installing my very expensive stove they scratched my very expensive floor and I had to do ALL THE LEG Work to get it resolved. The reps on the phone are absolutely RUDE!!!!! They need to learn customer service! I purchased a product based on the specs it would into my car. I got to the store and it wouldn't. The Lady said we can deliver it but it will be $80 ummmm how much do I spend at home depot??? I'm also a cardholder and your going to charge me?!? No mam. Spoke to a manger who said they will deliver it to me today (Labor Day) I asked if he was sure since its a holiday he said yes. Called the store no deliveries today. I won't use this location anymore! Even in person the customers service reps at the check out are rude. I also tried to get help finding a product but two of the people I tried to get help from didn't speak english
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June 2023 by Christian K.
This location is consistently understaffed in the departments that require the most service, just remember that next time you decide to shop here
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June 2023 by Maureen S.
I always have a difficult time finding someone to help. I went to this store during a busy time and needed assistance with a large umbrella. Harvey in the garden department was so nice even when his coworker was extremely rude to both of us. She seemEd very annoyed I was asking for help stating, " that's a different department. Not only did Harvey find help, he took me to a register and checked me out so I didn't have to wait more. He is such a great example of customer service, Thank You Harvey.-Maureen Scanlon
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February 2023 by LastFireFox
Great Place to rent Mini Vans and Long pick up Trucks!
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February 2023 by Dan E.
I looked at a YouTube channel called "project Farm" which I heatedly recommend! He compares power Tools from different manufacturers and gives you the prices and performance. I was pleasantly surprised by the results that included their Store Brand (Ryobi) out performed other more expensive brands. It has beaten Mikita, Dewalt, and others especially when compared in value. Sometimes the high dollar tools outdid the Ryobi, but the value (as in mush less expensive, but performance is less). But I always thought the store brands were nowhere near the more expensive models. Sometimes you get better than what you paid for. So I recommend comparing the "great brands to the Ryobi". I got a power saw that cost much below less, performs a little less, but I but was still a bang for a buck. And I definitely recommend the channel. I even contributed money cuz he buys a lot of what he performs testing.
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January 2023 by Edgar S.
I came to the pflugerville location after a horrible experience last night at the Round Rock location. Last night I stopped at the RR location to buy 600sqf of flooring. The rep in the flooring department was about as friendly as the rude employees at Walmart. I had them keep the pallet of flooring and came to the PfL location. I almost went to Lowe's but thought I would give them another shot. I mean the price was the same at both stores. ASH in flooring was an absolute professional, answered my questions and had a great attitude!! $2K later, heading home to eat tuna for dinner lol! Thank you @ASH from PFL location!
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September 2022 by Jess L.
I mean, it's a Home Depot. They have a great selection of things you'll need to do a home project. I will say, at other Home Depot's, the associates are a little more helpful than this one. But overall, we love coming here!
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August 2022 by George C.
Home depot needs vetter management. I went in fir eyobi power washer but none on shelf. But the website says 33 . So I asked and they r on very top of the isle on a pallet but none on the shelf. Maybe management can make all shelves r full.
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May 2022 by James Amadikwu
Tool rental guy will hang up the phone on you and when calling back will leave you on hold! ??
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December 2021 by Anthony Cunningham
This Home Depot delivery service is very organized. Cancel three times no phone call we call them with excuses .I have had before this time wow
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November 2021 by Jake H.
It's a Home Depot what do you expect. Lowest prices. Knowledgeable staff. And they have 80% of everything you need for your remodel
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September 2021 by F L.
I love this location! They are absolutely sweet and friendly and helpful! Miss Brandy is absolutely wonderful and makes me smile very time I come in!!!