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January 2024 by Not Happy
As other folks have said this apartment complex is on the decline and they're jacking up the rates. The apartment complex thanks you for your feedback (just like in Google Reviews), but doesn't do anything and they're unpleasant to deal with.From the roaches and mold as others have described. To shootings, drug deals, car break-ins and dog attacks.All while jacking up the rates by $500 a month, towing cars and ignoring your concerns at the office, but your feedback is important on Google reviews according to them.Stay away!
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January 2024 by Sandra Alvarez
No comment
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September 2023 by Nicole S.
Great features. Affordable pricing. The only problem we had at this complex was someone stealing our packages and the parking
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September 2023 by Dakota Logan
I normally don't write reviews but this complex has alot of issues that future residents need to be aware of.At first this complex looks very welcoming and has alot of great features it offers but the overall experience is just horrible.1st the property has a huge theft problem from its own residents.I have had my wife's vehicle broken into with her window smashed. They stole her laptop and other work related devices.Do not have anything delivered to this location because there is plenty of stolen Amazon, ups packages stolen right off your doorstep.They have a community group chat and seems to be a weekly thing. The office is aware of the situation but does nothing about it. I can post screen shots.I made a police report with Pflugerville police and they informed me that this is the 2nd vehicle broken into this week.2nd the maintenance is a joke.They offer you this great gym but the steam/sauna hasn't worked in a year.Our own apartment has had a broken microwave, dishwasher, and dryer(heating element went out).I understand that things need replaced at times but it takes weeks.The maintenance crews drive around on the golf carts trying to talk up the females instead of working.I currently have black mold growing all around my laundry room and nothing still has been done.3rd the rent here has went up dramatically over the last years as everywhere has but $500 for the same unit as my wife lived in before we met is insane.4th is the towing. We purchased a used car for a family member and parked it in a spot on the complex to come pick up later that week from houston.The next day we found a green sticker placed on the car for expired registration. We contacted our office staff and informed them that the car was being picked up and sold the next day. They agreed to let the car stay but during the night the tow company towed the car due to the office not informing them the car was okay, during tow the car was damaged from the company bending the the frame to hooking it up on a control arm. Bad decision of the tow company.The complex immediately apologized but quickly informed us that they have zero liability.There's plenty of better options for you and your family to live.Protect your belongings and watch out for the tow company.All this is coming from a residents who has completed a year lease and never been late or missed a payment.I will not be renewing my lease and I encourage others to do the same until their staff, security& maintenance issues are addressed.Warning to all future residents good luck
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August 2023 by Emi Yarusso
outrageous. I move into a new area of this apartment complex and they have my apartment unready, not only that, I have a missing key card, and I ask for permission into the gym. They refused me rudely. I told them I have a card, I’m just missing it because of the recent move. They proceed to disrespectfully WITH AN ATTITUDE, say no. They request $30 for a new key card. Like seriously? It’s a gym. Planet Fitness is free, and they wanna sit here and tell me i have to pay $30 for a gym that doesn’t even have a bunch of equipment? You’re out of your mind. This is BARBARIC. Incredibly over the top and appalling. Absolutely absurd.
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August 2023 by scarlett gabby
very annoying!! was trying to go to the gym with a friend and asked a lady to open the door because we just recently moved from a different building and couldn't find the keycard. the lady was rudely telling us that she couldn’t let us in, so we decided to go to the front office for permission and they tried charging me a THIRTY DOLLAR FEE for “losing” my keycard. never once did i say i lost it i just couldn't find it at the moment. I don't appreciate the service because i was just trying to go to the gym and workout after practice.
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June 2023 by XNA Calderon
Absolutely love this place, It has a gym with a sauna and a nice hot tub the community people here are so nice and I submitted a work order for my washer that broke and they were able to fix it in a timely maner replaced it with a brand new model . the ?Tennis curt and sand volleyball is nice . It ls also a pet friendly community they also have a dog park.
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June 2023 by L M
Please find elsewhere where they can put your money in good use. They are alright apartments, however they do have some mold. They took forever to put up the tennis net and the gym still have equipment that are not functioning. I never see them notify the apartments when the pool will close for cleaning.
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May 2023 by Siddharth Patel
We loved living in this community. Its very well maintained. We love the gym, pool, business center, and appreciate all the activities that staff does during holidays!
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May 2023 by Michael Delira
Bad business practices,when you put down a deposit and application fee . If you get turned down, they keep a percentage of your deposit that they say is an administration fee that they fail to tell you until you inquire about it. After they give you a refund of just a small percentage that you gave them. Misinformation given upon time of doing the application process.
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February 2023 by Danieya Perez Rodriguez
I have lived in this place for three years and I was delighted until today, the tow truck came in and took away my car because it was parked on the red line, this condominium does not have enough parking spaces for the people who live here. When I get home from work at 10pm There was no parking available in the entire condominium. I had to park on the red line where it didn't bother anyone. Confident that this is a closed condominium that the doors must be closed. The tow truck came in and took my car and to get it back I had to pay another 300 dollars, the owners should find a solution because it is unfair, the person who lives here does not have to park on the street, I am very upset with this situation, every time I arrive tired and I see that there is no place to put my car... the parking problem in this place is unacceptable.???????I have lived in this place for three years and I was delighted until today, the tow truck came in and took my car because it was parked on the red line, this condominium does not have enough parking spaces for the people who live here. When I got home from work at 10pm there was no parking available in the entire condominium. I had to park on the red line where nobody bothered. Trusted that this is a closed condominium that the doors must be closed. The tow truck came in and took my car and to get it back I had to pay another 300 dollars, the owners should find a solution because it is unfair, the person who lives here does not have to park on the street, I am very upset with this situation, every time I arrive tired and see that there is no place to put my car...the problem of parking in this place is unacceptable.??????
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February 2023 by YBH AG
The trashes apartments to stay at. they are way over priced for all the amenities that the offer. There is always something broken. The gym is always closed tennis courts are trash and it is the nastiest place to live. Water pipes are always leaking even after they come "fix it". If you are looking for a place to stay I advise you to not come here AT ALL! They always charge you an extra $30 when they send you your money back on purpose even when you have all the money in your account. Can't believe I even got traped in a horrible place like this... Plz if you want a place to stay don't come here...worst experience in apartment History if I could give it less that a one star I would.........
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February 2023 by Brittani Chaffin
There’s mold growing in my apartment due to a leak from the shower. I’ve contacted the office staff and maintenance many times about it, and they’ve done absolutely nothing to remedy the issue. I feel like this apartment complex cares little to none about their residents. They talk a big game, but when it comes time to actually meet needs, they’re negligent. I’m so glad I’m leaving this complex soon.
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February 2023 by Quintin Marsh
Do not rent at this place, they take forever to fix things that’s wrong with the apartment. The maintenance people lie and say they fixed it when they don’t. People break into your cars here. Very busy roads surrounding. And when you move out they find ways to keep your deposit and charge you extra. Worse place I’ve ever rented and I’m from Alabama.
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February 2023 by Nathan Richardson
Lived here for 2 1/2 years, and found it to be a pretty good place to live. Rent was reasonable, and ours didn’t go up for as long as we’ve been there. That mightve change since we moved out right before property taxes got wild.We had a couple snafus with AC or other things, but the maintenance people worked well. Phase 1 seems a little old, since we could tell one side was listing a bit in the kitchen, but we noticed them redoing a lot of places before we left too.My only big complaint would be that the gates and various keycard openers suck. As well as the buildings aren’t well labeled on their sides, so expect to have to run out to get your food delivery every once in a while.
