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March 2024 by Samuel Pardo
Always quick service!
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February 2024 by Nico Gent
Use to bank.It us however, a wonderful place to bank and would always suggest going with a credit union always
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November 2023 by Laura P.
I came to the bank for the first time today. I opened some bank accounts with the help of Stephanie. She was so very informative and helpful. This bank is very clean and organized. All of the employees were very kind. They're banking. Options are fabulous. Everything earns interest and there are no account fees unless someone goes overdrawn. I highly recommend this credit union.
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November 2023 by John Orr
Wonderful knowledgable staff every visit butTHEIR ATM DEPOSITS ARE USELESS BROKEN AN HASNT BEEN FIXED IN OVER A YEAR
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November 2023 by Mike T
Absolute worst management and customer service possible. The branch manager is rude and avoids doing any actual work to assist banking customers at all costs and won’t pass on her superior’s information to try and keep from getting herself in trouble. Lack of responsibility for having an ATM that doesn’t work and charging customers for late fees they shouldn’t have due to their own fault is ridiculous. Close any accounts you may have with them or find a different branch at minimum.
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October 2023 by Crystal Chavez
Just went to the ATM to deposit cash and a check since the bank is closed due to it being a holdiay. I had never had this issue but it ripped one of my $100 bills in half and ate half of a $20 bill. So now I'm out $120. Who do I complain to about this? Pictures for proof!
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September 2023 by Sammy Maddox
They are all very helpful and get you out fast
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August 2023 by AliceRose D.
Read through the previous reviews and was surprised by the angry comments. I have always received great service from the staff at this branch. My recommendation is to give them a try.
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August 2023 by Brianna B.
Worse RBFCU. Poor service rude workers. Was surprised at my experience till I saw all the other reviews. Makes sense now.
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August 2023 by Jessica Taylor
Savings account closed without notice or permission, long wait times, terrible customer service.
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August 2023 by Jan Leavelle
The staff is always very helpful, efficient, and friendly!
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March 2023 by Isaac E.
Guy in drive-through was very rude and no help told me to use the ATM to withdraw cash instead of going through the drive-through
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January 2023 by Payam Jan
Warning !!!Never open any checking or saving account by RBFCU credit union, is horrible the ATMs always not working to withdraw money now it's about more than a week i spend time to go atm to withdraw money but is not working at all ,also they don't have zelle option to transfer money so basic is not the same as other bank very poor ,also only banking is funny noting to do,that's why at first monday morning I'm gonna remove my money and close this horrible credit union
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October 2022 by Jonathan Edwards
Manager ANDREA made RACIST COMMENT.Disrespectful.
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June 2022 by tom crow
They need to switch to 24 ATM and get ride of the tiller spots. An make the ATM cash deposits 24hr to.It's just easier and more convenient then having to wait till 9am to make a deposit. I love the Georgetown branch there always open 24/7
