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February 2024 by Amy N.
I made an appointment for my Sheepadoodle, which I would say has relatively shorter hair than most. After learning the tools that I needed to keep his hair from matting, I was hoping that Petco grooming could just bath my dog, blow dry him, and brush him. I also asked that they would trim the hair around his eyes and mouth and trim his tummy and back end area, as well as trim inside the ears. Our dog was very dirty because we have been having work done in our backyard. Before I took him in I brushed him vigorously and checked for any matting. He had none, however because they could not comb through his curly hair without any resistance whatsoever, they would not take him as a client unless they could shave him. I took my dog home and bathed him with doodle soap, sprayed a detangler on him and his hair is soft as silk. I am not a complainer, but this is just a pure case of lazy and I just don't want any difficulty in my job. It is ridiculous, and I while I had great success with them with smaller dogs, I would not recommend them to anyone because of the attitude they showed. My appointment was on February 22,2024, and unless they've changed their staff, they are totally inequiped to handle any job that requires a little extra effort.
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February 2024 by Becky Ta
My favorite store
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February 2024 by Johnny Rushing
Meal was great!
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January 2024 by Adam Muery
Picked up cat food from the shelf. Waited in line 20 minutes then they tell me it is prescription only. I pulled up the prescription on my phone and they say it has to be from their veterinarian only. Why leave it on the shelf without advertising that it’s prescription only? Why not accept prescriptions from other veterinarians?
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January 2024 by Carolyne C.
Maggie is a lovely gal who won't let mom trim her nails I bring her to the grooming salon and they do a fabulous job with her! She hops right up on the table for them now, but when we first started coming and she was still a bit nervous the groomer would have an extra person come stand next to Maggie and help talk to her and keep her calm while her nails were getting buffed. Fabulous service and wonderful people. Maggie's gives them five of five tail wags
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January 2024 by Miranda Jones
So initially impressed, as two people asked if they could help us and to let them know if we need help. However it was 1 in the afternoon and the isles arent very wide and they are moving large things around. We wanted to look at dog beds ..but I couldn't get back there. They were setting something up on one side of the isle and I moved to get out of the way of a pallet they were moving. The lady setting up said "I'll move the pallet when you are ready" like..I moved thinking I moved out of the way. Only for them to further block that isle off with the pallet and then proceed to unpack things in the other isle to the dog beds so I had no way back there. It was annoying. Get to checkout and the cart we used was a packing cart I guess..anyway she was quite rude about it. We had a line behind us so we pushed it with our things forward to get away from the register when another lady said "yeah that can't leave so I'll take it"...we weren't taking it. Anyway I spent $100 there and wish I hadn't spent a dime.
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January 2024 by Edward Vasquez
Great customer service
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January 2024 by Norina Hogue
I took my dog in for a nail clipping. They did a great job with her nails, ears and teeth. They even gave her a quick brushing. I will definitely take her back there. They were friendly and I could see how much they loved the dogs.
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January 2024 by Kijosers Jobiwan
Clean, organized store!
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January 2024 by Madison DeLong
I brought my long haired, large dog to get groomed here a few months ago. The people at the front desk were amazing as well as the vet techs who vaccinated him a couple weeks prior to his grooming.The grooming done on my dog was decent but I will not ever be returning due to him apparently not receiving water the entire time he was there. My dog overheats easily and was panting/drooling furiously on the way home, and drank 3 full bowls of water when we got home.Also at the end of the appointment I was lectured by the groomer for my dog not standing still during grooming. My dog is 1.5 years old and still has a lot of puppy energy, but is extremely friendly to people and other dogs. I did not appreciate being rudely lectured like I don’t know my own dog, especially after paying hundreds of dollars between the grooming and vaccination. Some peanut butter or cheese as distraction would’ve done the trick to keep him still.
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January 2024 by Brenda Kouri
There was very little selection of collars, and the cashier was snippy. I was very unhappy to see the popup about a Petco credit card on the credit card box. I hate that it pops up every time I make a move on the website, and having it on the payment box was really bad. I'm honestly about to quit Petco over it.
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January 2024 by Amy M
The puppy training classes with Carolyne have been amazing and I will be continuing with more. It’s a group class, but you get plenty of time to discuss one on one issues. I highly recommend the training classes!
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January 2024 by Kathryn
Very helpful staff. Good prices & great sale prices
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December 2023 by Ali Flayyih
Great service and professional staff,Shout out to Cassidy for great and fantastic service.
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December 2023 by Veronica Mayen
Deanne is super nice ! we love her
