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February 2024 by Angelica H.
Wanted to check the status of a custom order placed last week but I was too late according to Google and used DuckDuckGo. No 2.5 star rating for a "Meh" experience so I will round up? It's an office supply store so I already don't expect too much from it on face value. Guy with the ponytail at the print shop gives subpar/slow service forgive me but I don't know his name. Have nothing to do and nowhere to be when you go here. I may resort to having Amazon ship my printer ink and doing everything from home. It won't be long before everything is self service or automated. The hours are updated across most but not all search engines. Not sure if the times are a local decision or regional but online it appears it was a recent change. Guess I'll go to or call another store to find out.
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February 2024 by Alex
Slow service on business service, one lady was busy in a 15+ min phone call while 4 of us patiently waited.
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February 2024 by Jenna Gonzales
Very impressed! Customer service on point! Thank you Regina for helping me make an informed decision on my printer purchase. Regina was obviously busy already, working the check out line AND answering calls but still made me feel like a priority. Thank you for taking the time to show me floor models & answer my questions. This gal is awesomeness ?
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February 2024 by Lana Sosa
Always great customer service
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January 2024 by wendy cochran
This store is HORRIBLE! Just tried to go in and print some documents that I desperately needed. Went up to ask for help 3 TIMES! She gave me NO ASSISTANCE and helped everyone else that came to the counter when I was there way before anyone else was. Ultimately I was charged and only got 2 blank pieces of paper!
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January 2024 by Yency Olivo
Excellent attention
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December 2023 by Patsy Kuehn
I've always found what I needed.
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December 2023 by Samson Parekh
Ms Sengupta tried her best and was very helpful. Thank you
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November 2023 by Carl Schock
I have been in this store a half dozen times, 5 times specifically to try and mail a FedEx envelop with a pre-printed label. Three of those times, there were absolutely no flat mailing envelops for FedEx, and two of those times they didn't have the plastic sleeve for the mailing label. The employees were not real helpful, and in fact didn't seem to know much about the whole FedEx product line. They suggested I just use a USPS mailer instead, saying "that probably should work." Well, for what I was mailing, "probably should work" wasn't what I was looking for. Disappointing and frustrating. Does FedEx know they are contracting with a clueless store?
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November 2023 by Cynthia Castillo
Waited a while at curbside, called the number and no one answered. Went in to ask about my item. I asked a question to the same woman and she seems like she’ was bothered to even help can’t check a price.
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November 2023 by Ruth V.
The team at the printing section were literally the sweetest !! Recently we lost of puppy and I wanted to print some posters to pass out in my neighborhood. I did an online order and I realize they weren't going to be ready on time. I called and asked if they could be done sooner they told me they'll be ready in an hour, which was already great, just 10 mins after that call they called me back to let me know my order was ready. I did curbside pickup, which they were super quick and easy to find. When they brought my order out I noticed they gave me 10 extra prints of the regular size and 10 extra prints of a larger poster size, making it 20 extra prints. I'm super happy and grateful for they small act that goes a long way. We were able to pass out extras and we're taking it as a sign we're able to find our puppy. To the printing staff THANK YOU you guys are great !
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October 2023 by Samuel Rahaman
Office depot is a very nice place to go if you have anything to do. Like printing, photo copies and things to buy for your computer and copy machine.
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October 2023 by Maria Guerra
Excellent customer service from the cashier to the floor employees. Welcome the store cleanliness. From the cashier to the floor employees, readily available with a positive demeanor to assist as needed.
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September 2023 by Jean Weldon
Upon entering the store there are about 6 employees sitting behind checkout registers or print area or photo area.Upon walking the store there is 1 employee on the floor.He at least looked to be working, as he was stocking shelves; looked to be 20yrs older than all the others.When asked for the file track we were seeking, he at least stopped and showed us some file frames and told us to his knowledge Office Depot did not carry the drawer track we were seeking.He did not offer to check to see if it could be ordered.He went back to stocking the shelves.
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September 2023 by Rob H
Employees are courteous enough..... but courtesy doesn't always go [ALL THE WAY].EVERY time I visit the Copy-Print section... at least ONE machine is ALWAYS out-of-service.Somebody, ANYbody, PLEASE... retrain the guy with the beard and the entirely too long ponytail (I always cringe when I walk in, and he's the only one working that section)The tall guy with glasses is Top-Notch though...very knowledge and helpful... always get quick and excellent results from him.