-
June 2025 by Lexi Daniel
This is absolutely my favorite location to visit. Valerie, Joshua, Steven, and Ruby are always so helpful and happy to assist, even when I'm not making a payment or purchase. I have never been to a Metro that was as welcoming and friendly as this one.And this is the only location I will visit from here on out.
-
December 2024 by Md. Ahsan Habib
Worst experience ever. They lied to us saying Metro required customers to take an insurance of 16$/month for a promo offer on iPhone . Then we called metro customer care to verify and they confirmed that's not true. The insurance is not obligatory and if the customer wants they can either take it or leave it. Be careful of this scam. They are cheating with common people who goes there without doing enough research by themselves.
Absolutely non-sense behavior.
-
December 2024 by Carl White
Very friendly and cooperation.
-
May 2024 by Cristian Paíz
The person who helped me treated me like a thief just for wanting to pay with a card, she asked me for my ID and was very rude. He had a hallucination that the card he was about to pay was stolen. He told me I was a bad person and that he wouldn't pay for something I was doing wrong, when I just asked him if an ID was necessary? I don't understand why he alludes to the fact that I am a thief and I just wanted to pay, I felt bad, I want to kill myself because of his hurtful words, my name is a Mexican gangster. She was rude, now I want to cry, I'm affected, I'll talk to my lawyer about a racial lawsuit. I feel frustrated by your words.
-
October 2023 by Mayraa Frinet
I went in yesterday 10/7/23 around 7:30pm. CECILIA was the most rude employee we ever had. Her and i had a discussion about her unprofessional service and her being disrespectful in front of my grandma. After i left the store, she DISCONNECTED ALL my devices. WE ONLY WENT TO EXCHANGE A NUMBER. So she ILLEGALY gont into our account and cancelled everything!! I was able to get to another location before closing and thankfully they reactivated everything.THIS MORNING 10/8/23 around 7am, SHE GOT INTO OUR ACCOUNT ILLEGALLY AND REPORTED OUR STUFF STOLEN!! I AM DEFINITELY FILING A LAWSUIT. My grandma has cancer and she went without a phone and nobody to contact her because CECILIA DID ALL OF THIS!! My grandma had a panick attack and got very sick from being worried about her phone!! We are not the only people who have filed complaints on her and still nothing has been done.
-
August 2023 by Lacie K
Quick, friendly service. Great options and advice! Super helpful and there wasn't a wait. I stopped by on the middle of the week around lunch time.
-
July 2023 by Ashcash_Thatruth “Thacash_Truth”
Cece is the FKIN best PERIOD?
-
July 2023 by Nataly Garcia
I didn't get the help I needed.
-
July 2023 by Lewis Marx
Be very careful, this store scams you out of your hard earned dollars. They lie about what plan your getting signed up for and cram accessories onto your bill till it balloons to 2x what it should be. They got me thankfully my card has strong user protections in place and is working with me to recover the funds stolen by this franchise location.
-
July 2023 by Charlie Emily
Be very careful, this store scams you out of your hard earned dollars. They lie about what plan your getting signed up for and cram accessories onto your bill till it balloons to 2x what it should be. They got me thankfully my card has strong user protections in place and is working with me to recover the funds stolen by this franchise location.
-
July 2023 by Ryan Mikulas
I have been with metro pcs for along time yesterday was the worst experience I had with customer service from the lady at the store very rude and would not help with anything at all.
-
April 2023 by Troy Haywood
Valarie T helped me resolve a problem.. very good customer service support.. thanks for the help
-
April 2023 by Ashcash_Thatruth
Cece is the FKIN best PERIOD?
-
February 2023 by Mr. D.A
Worst place ever. Don't waste your time here.
-
January 2023 by Carlos McKnight
Worst place ever. Don't waste your time here.
