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“Excellent service in this shop by Edwin Pineda and Tabatha Chaney. An elderly gentleman who needed documents notarized for business in SC received excellent attention from these employees at this location, and was also aided by another regular customer of the shop. Not only was the gentleman able to get the task completed, but Mr. Pineda was also very thorough in making sure the client was fully aware of what he was signing. This was a huge step in completing a pending matter.”
“Went in today to ship something off, everyone was super helpful and they all had smiles on their faces! I wish I would’ve paid more attention to their names because the entire staff was amazing!”
“Amazing team! Danielle, Trinity, Cameron, Ismael, Chiggy, Krystal, and Jessica! It has been a pleasure to work with these beautiful people!
-Kevin”
“Great people! Need notary, packages shipped carefully and with care, office supplies, faxes sent, shredding, birthday banners or a PO Box? Only some of the things they do. Small business with lots of heartDo yourself a favor and use this place!”
“Brad and Terry are the best! I know my stuff is in good hands, whether it's little things or help packing and shipping special holiday gifts. Neighborhood gem. Many thanks!”
“I really used to hate coming to this location, a few years ago, the customer service was horrible! I stopped coming here because I moved further away and there’s a store closer to my home, but recently got a job in the round rock area and I ship a lot of packages so I now have to use the store on average 3 to 5 times per week… And I will say, they have done an amazing job staffing this place with quality employees! I know sometimes in the morning, it’s hard to put a smile on your face, especially when I walk in at 9 AM with a stack of packages lol but the employees working here are always quick to serve me! Keep up the good work!”
8:30AM - 6PM
2051 Gattis School Rd Ste 540, Round Rock
Mailbox Centers
“Today was my first experience with Postal Annex RR. I went in for a small print job and left a loyal customer. I was treated so well and the gentleman working made the process very easy for me. I was also able to observe the exchange with a postal customer and was impressed with the service she received as well. I would definitely recommend.”
“Their service is excellent. I have been a long time customer. The staff is always courteous and make sure I receive exactly what I need. I am so glad that they are my neighborhood UPS.”
“My recent visits to UPS have been great! The staff member who usually assists me is incredibly friendly and efficient. Their positive attitude is contagious! Great service all around.”
“Went to the store today to drop off amazon return. The young woman who helped me was very polite and nice. She made it very easy to return my order and was very sweet! Very fast service too! I was in and out in about 2 mins!”
9:00 AM - 7:00 PM
1779 Wells Branch Pkwy 110B - 361, Austin
Mailbox Centers
“I never thought I would sit down and write a glowing 5 star review for a UPS store, but here is why! I've used this UPS store for three years and counting, including for Amazon returns, notary services, and shipping services. I've consistently had a positive experience going to this store. The owner is professional, friendly, and customer oriented! She always asked me how my day is going and seems to genuinely care about delivering a great customer experience. They also added a self-service kiosk to expedite the process, so it's awesome to see how they're constantly finding ways to improve their business. As far as the negative reviews here, I read through them and most of them seem directed at one or two low performing employees who are no longer at the store. For anyone who is on the fence reading this review, please give this store a shot and I'm sure you'll be pleasantly surprised :-) Thank you for your outstanding service!”
“I came in to prepare and send off a large packet of very important paperwork. The staff were so sweet, patient, generous and kind. I have a lot of anxiety about shipping things and they made me feel safe and seen. I’m an author who often ships signed copies and I will make this my go-to shipping location because of this comforting experience. Grateful!”
“Small place. Friendly. Helpful. The Ups store I first went to could not print my shipping label from my phone. Ups store printers not available to use from a customer's phone either. Thankfully the Postal Annex was there to help me print my label and mail my package. Very nice place.”
8:30AM - 6:30PM
7421 Burnet Rd, Austin
Mailbox Centers
“Jacob was an absolute delight to work with while I had to ship while out of town. He was super friendly and helpful. He helped me package my items and ensure they would get where they needed to be safely. If I could rate him 20/20 I would.”
“I have visited this store many times and the people are unfailingly friendly and helpful. Even during the holidays when there was a long line, they were efficient and smiling. Trouble with your wifi? Log into theirs! Forget your reading glasses? They'll read for you! I love this store and never dread having to go there (not like the post office!).”
“I highly recommend The UPS Store for their friendly staff, reliable services, and wide range of solutions for personal and business needs. Every visit is a positive experience!”
8:30AM - 6:30PM
8120 Research Blvd APT 105, Austin
Mailbox Centers
“I love this UPS!
I have all of my packages go here and I've never had an issue with picking up or dropping off. Staff is always super friendly and excited to see me. Thanks again for always brightening my day and keeping my mail safe!”
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“The staff is most helpful and courteous. They welcome you upon entering and inform you as they proceed with the shipping process. Mike was extremely personable and I enjoyed his chatting with me. He is a great asset to this store.”