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December 2024 by Jamal Minor
First, shout out to Patrick who I worked with to get setup and who kept me informed along the way. Not only was the service quick, the team was friendly and provided detail inspection on my vehicle with videos of the work being performed. I felt confident with the work that was done, especially since they use factory certified mechanics. My car is running great after picking it up today, so I think I just found my new go to shop for my BMW.
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December 2024 by branmorris21
Zach exceeded my expectations with getting my vehicle serviced. I was able to get a loaner vehicle for the weekend without paying extra for the vehicle. I even was able to take the tolls without an extra fee. I usually go to the dealership but the loaner vehicles are very hard to reserve. And no one really is prepared when your vehicle needs service.
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December 2024 by Olga Ramos
Took my car in for a state inspection. They did it in a few minutes. Service was great and friendly.
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December 2024 by Verna V
They were prompt in answering my questions and scheduling my appointment. Very professional, courteous and responsive. They informed me of potential issues and explained resolution to potential problems. I would definitely return for maintenance and repairs.
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December 2024 by Johnny Wilson
I enjoyed the work that they are doing and alway keeping you informed
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December 2024 by henry moss
Great job
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December 2024 by The Realdeal
Zack is the person to talk to my car been in the shop for 2weeks #audi Zack was able to call on every update and don’t let me get started about the free rental no one does that not even Audi
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December 2024 by Susan B
Update-
Once again, Luxury Auto Works saved the day!
My baby needed a lower grill replacement that was missing by nefarious means. LAW had me in and out in less than an hour. Thank you!
Great service at great prices with precision repairs. I highly recommend this for any import repair or simply for maintenance. Luxury Auto Works took care of my baby and put me back on the road. Patrick is the best!
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December 2024 by Dominik Schalk
Took my Rover here for the second time and as the first time, they did an awesome job on the stuff that needed repairs! I’ll be back to see these guys as there’s more work that needs doing. Glad I found a shop that knows how to work on these cars and for decent prices!
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December 2024 by David Bicanovsky
Update: I did reach out as requested on November 22nd and still did not receive a response. Changed review to 1 star.
I put 2 stars because I requested a quote online didn’t get a response, I called 3 times and I left a voicemail twice and never got a response.
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November 2024 by tom watson
Best place in town. I bring all my cars here. Patrick is absolutely phenomenal. I met Zach when he started and man is he a great guy. I will continue to trust every older Mercedes and daily drivers I have to them!!!
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November 2024 by Breon Dillard
The whole process was quick and easy! The customer service is top tier! I definitely recommend Luxury auto to take care of any auto needs! Very professional.
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November 2024 by Julie Robertson
The staff are friendly and knowledgeable. The prices are a little high but worth it. No feel safer knowing they are detecting any problems with my car.
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November 2024 by Joel Moreno
Great customer service! Also went above and beyond to communicate with me about everything my car needed done. Left my car in great shape👍🏼
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November 2024 by Mike Bednar
Mercedes broke down... had to find a shop out of town. Now I wish they were closer. Staff was great, video of all of the issues to approve with a thorough explanation. I have more work to be done and am going to drive back to Pflugerville to have them do it. Shop is immaculate- prices were customary for the work. And so long as I get hone to Dallas without an issue (and I know I will) this is a 5 star operation! Appreciate you all!! Thanks and will see you again in a few weeks to finish the other job I was going to have done in Dallas!! Austin/Round Rock/Pflugerville.. this is where you should go!!
