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February 2024 by Chi Leung
Honest people and reasonable pricing
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February 2024 by tim jones
Long did a fantastic job repairing 2 dented panels on my truck. Also fixed this pesky Check Engine light and various other warning lights that have been driving me crazy. I would recommend Long’s Automotive for all your automotive needs.
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February 2024 by Scott MacLean
Great shop with great people, and the only shop I know of that does mechanical and body work at a high level.
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January 2024 by Jay casman
Dropped my car off on a Friday and picked up on Monday! Can’t believe how fast the turnaround was! Long and his team are the best from customer service to the work they perform!
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January 2024 by adam rethlake
Great job. Fast and fair price.
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January 2024 by boback sobhani
Long is a great guy. Very honest. Does not try to oversell unneeded services like a lot of places do these days.
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January 2024 by Jherlyn Avila
If dealership ain’t covering it other place is here , long is honest and helpful can’t complain. I recommend to everyone.
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January 2024 by phong pham
Professional and great customer services
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January 2024 by David Morales
I just got my s2000 not long ago and I had some issues and the shop addressed all my problems in just a day. Thanks for taking care of my new car.
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December 2023 by Ms. Hallonly
First I would like to applaud long and his crew. They did a awesome repair job on my car. It is beautiful. Josh was super helpful and kind. Thank you long. Your hands are blessed sir.
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December 2023 by Sharron Jaramillo
Mr. Long and his team is awesome. I dropped off my truck to get it fixed after an accident we had. Josh was super nice and helpful and friendly. Mr. Long and his team have really good customer service and they updated us throughout the process. We only needed one of the headlights fixed but they went above and beyond and replaced both for us to match each other and when I was worried about not making in time to pick it up he offered to have it dropped off to me because I was close by. They have good pricing and do honest work.We really appreciate you guys and the attention to detail. Thank you for being a trustworthy business and helpful us.
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December 2023 by Sophie
My mom actually referred me to Longs. She was in need of body work to her car and had a great experience. I took her advice and did that same. I will say, they did a great job, super professional and were so generous in my opinion with how they treated me upon pickup. I do think it’s hard to find, particularly as a woman, car places that don’t take advantage and treat you with respect, even when you are a bit frustrated.When I picked up my car, it was so clean and shiny, I felt I was getting a new car. They worked directly with my insurance.Thank you Longs for being so great and being so kind and honest.
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December 2023 by Kristy Nguyen
I was referred to come here from a friend. I just relocated back to Austin and needed to find a trusting mechanic. My experience here has been always great. They are always on time, honest, and very knowledgeable about what needs to be done. The staff is great, nice and very helpful. I highly recommend this place. Make an appointment first. They get really booked up! Thanks for always taking care of me and my vehicle!
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December 2023 by Misty Way
Long has been taking care of my car for almost 2 decades now. My car was almost 20 yrs old but it ran like new. Now that I have a newer car I still only trust Long's Automotive. His team is awesome. My whole family and even friends go to him now. He is very knowledgeable and will take the time needed to figure out the real problem
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November 2023 by Rigel A.
Honest. Fair Price. Quality of body work. Quality of service. Targeted repairs, you will not go home thinking "did I really need that extra repair". Cars repaired by Long:1. 2006 Mercedes-Benz ML350, front end collision. All restored to factory two years ago. Also had a "no start" problem at one time, got the car towed to his shop after hours and dropped off the keys. He replaced the fuel pump and cam position sensor but never got the feeling that the repair was too expensive.2. 2023 Lexus NX250, front end collision. All restored to factory. 3. 2013 BMW coupe (my younger sister per my recommendation), minor bumper scratches on pearl white paint. All restored to factory and she told me that she never felt taken advantaged after the repair.To Long, keep the way you treat your customers. I am grateful to you and your team.
