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January 2024 by Tadiwos Toni
The apartment is great ,The people in the office were nice and patient to show us around!We came here just a 1 mouth the very nice guy, his name is Noah omg he helped me a lot. please you need to lease come a lakewood apartments the guys his name is Noah he is still working here, the another two lady is also work a good service! Their service always greatI really love this place, !!
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January 2024 by Lou Calco
excellent care and service
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January 2024 by Ambar C.
Car got broken into while living here (like so many other people). Office really can't do anything and won't even check the cameras for you so don't bother. They say there's security but I saw them once my entire year living there. Good things were that the community is well kept (other than criminals breaking into cars and the gates messing up) and maintenance is always VERY fast to respond.
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December 2023 by Sreya Basu Chowdhuri
I love this community! Be it freezing rain, or tornado, I never faced any difficulties. Every staff member isvery polite and cooperative. They literally maintain the community space with discipline and cleanliness. The pictures are clicked by my mobile.
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December 2023 by Liam P
Great experience until it was time to leave. I lived here for 2 years and loved this place. Well maintained, when there was an issue in the apartment (AC not working, ants , lights out and needed to be replaced, etc) they immediately take your request and fix the problem. My only issue was when it was time to leave. I purchased a house in July and gave them the 60 days notice, which was exactly when my contract was supposed to expire (in September) I still paid for those two months while I was no longer living there, because I knew I was under contract, however, since I was already living in my new house and had nothing left in the old apartment, I thought it was a good idea to give them the apartment keys, and cancel the electricity service, water, etc, while they had the choice to fix the apartment and rent it to another client. (This was in September 1st, and I had already paid for the whole month until September 30th, so they had already got paid for the whole month) Well, the lady in the front refused to get the keys, said that I couldn’t cut the electricity service, and mentioned several times about “our policy”, being very rude with no explanation about things that didn’t make sense. I was just basically trying not having to come back a month later while the apartment was completely empty, but I had already paid for the whole month $1900. (This is from apartment 817) I had to come back one month later, to turn the keys, clean again and call again to Austin Energy to cut the electricity service. I asked the lady on the front desk if someone could come with me to walk through the apartment, to make sure everything was the way it was supposed to. They refused, said they had up to 3 days to check the apartment by themselves and if there was an issue they would let me know via email.I was surprised about the fact that the same lady that was super nice at me when I was living there, no longer liked me when it was time to leave. God! I was the same guy that paid his rent on time for 2 years! I didn’t do anything wrong, just had the opportunity to buy a house and had to leave! Few days later while I was expecting to get the deposit back, instead I received an invoice for $900 and a change for damages in the apartment. They sent pictures about stuff that I couldn’t even see. I knew about a little scratch in the floor in the living room, which they charged me $300 for it, but the walls and carpets were very clean and they charged me another $600 for it. I just paid the invoice and didn’t ask anything. I which they were as great as they used to be when I was living there, however it looks like once they know they are not going to make more money from you, they don’t like you anymore.
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September 2023 by Regina Shepherd
I have friend who lives there and she seems satisfied. The pool is AMAZING however only 4 feet deep.
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June 2023 by Muhamed Ceesay
i live here and would recommend! affordable rent, quiet neighborhood and great amenities!
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April 2023 by Alex Castillo
It is not a good place to rent every month, the payments go up and they do not return the deposit. I do not recommend it, I did not even live almost and I had to pay the unimaginable, think before renting here. No Like
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April 2023 by Zeus Kaira
Best shopping experience
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February 2023 by Matthew T
The place is as comfy as it is convenient.Don't listen to reviews about people complaining about towing and violations - these people obviously can't follow simple instructions designed to protect the residents of this complex so they blame everyone else but themselves and in many cases, flat-out lie. This happens with every complex you will ever look at. People don't write reviews when things are good. Come see it for yourself.Visitor parking procedures are very easy to follow. Of course, on evenings/weekends it may be a little harder to find parking but that's expected of literally any apartment complex ever. This is nothing new. I stay on the 3rd floor and I enjoy my vaulted ceilings, kitchen island, and garden tub. The maintenance crew is always quick to respond and address any issues I've had up to installing light bulbs when I was recovering from an injury.Also, I have not had a single bug/roach in my apartment and I'm not even the cleanest guy. I'm not messy though but sometimes I don't always clean the kitchen right away - this is a big deal for me. I've never enjoyed an apartment this free from pests before. Not even a single ant has made it inside.Just come see it if you want actual information to form an opinion - the staff here are courteous and equipped to address any concern you may have.
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February 2023 by Swastika KarkiThapa
We have been leaving here for more than 4yrs and we loved the apartment our room they are soo good and most of the places are bright where sun reaches and apartment is superb and even if you have any maintance it is super fast reaches to you . Customer service is soo fast and sweet love how they answer .we get every service what we need. love the swimming pool light at night soo cool and mind freshing.every thing is neat and tidy around apartment and safe .
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February 2023 by Thomas Wood
Great place to live quite very peaceful
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February 2023 by Sandra Lee West
the entire staff and the maintenance people are outstanding. ive lived here now 6-months and in each instance that i have needed help, the same day they assist me, answer my concern or need and always with a smile, courtesy and sincere nice people. when i first moved in my situation required my changing my move in date, i was treated with each change with courtesy and hospitality ? The regular maintenance details is fixed immediately and always with courtesy and hospitality. It is such a pleasure living in such a beautiful campus and with this hospitality. southern grace and charm. thank you Lakewood. if your lookingfor a place to live it is worth every penny, check it out.??.
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February 2023 by Nahile Nahom
I lived here for 5 years when I moved out in middle of Covid September 9/20 with life threatening emergency I explain everything for the management they say it’s okayAnd I email them the police report after all year they send me bile saying I Brock the leas and charge me many staff like dirty carpet … I don’t no what they expect after u live there for such long time they went u to live the unit brand new horrible place …
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February 2023 by Melanie S
I have been at these apartments for 3+ years and love them. They also have helpful staff and great maintenance
