-
December 2023 by Skyllar Bowdy
I was nervous going here because all of the bad reviews but I had an awesome experience. The visit was SO FAST and the lady was really nice and chatty.Edit: I want to add that normally my visits take a little longer because my veins do not cooperate. I always get poked a few times in both arms. She had no issues. I really had a wonderful experience.
-
November 2023 by Crystal Keene
Booked and confirmed an appointment online. Showed for up for fasting labs for my child and they are closed. Who does business like that…Additionally, this place is sketchy as hell tucked away in the corner of a Walgreens. Even the pharmacy had nothing encouraging to say about these people when we asked what the deal was. The reviews on this place are garbage. I should have done better research. Don’t waste your time!
-
November 2023 by Monica Weaver
Ridiculous experience. The first time I tried to get my labwork done here they refused because they couldn't find my doctor in their system. I contacted my doctor and got her account number for their system and went back only to be turned away after waiting almost an hour because they "couldn't do that type of test" (a simple drug screen) and then her story changed to my paperwork not being the right kind. Which was it? No idea. Complete waste of time.
-
October 2023 by Cindy Flores
I set two appointments ahead on this for annual employment routine exams just to be told on the time of exam that there is missing informations needed before can do the blood work. Why didnt they told me ahead? What a clown! Now a I lost $300 reduction for my insurance premium.
-
September 2023 by Hannah B.
Awful experience. I went to get blood work done a while back and was already quite nervous going into it as it makes me very queasy along with the fact that I had to fast beforehand. You would think people who work with patients regularly would be able to notice that and find some way to be a bit comforting but that was not the case. The woman working was cold from the moment I came in, told me to sit down even though there was a previous patients' paperwork on the chair, and when I offered small talk she was simply uninterested. She was rough with my arm when drawing blood and I couldn't help but feel like I did something wrong when I didn't. Afterwards, she basically threw the paperwork down and said goodbye. I felt extremely uncomfortable during the whole ordeal and let my doctor know that I would not be returning to this location so she offered other options. If I were you, I'd do the same. On top of all of this, the waiting area was full of people standing because there weren't enough chairs available. Overall, just go somewhere else.
-
August 2023 by Eduardo Posadas
I drive 30 min to this location for a pre employment drug screen just to be told I have to drive another 25 min to another location. The only employee that can do these called in last min. No sign on door until after I left. Get proper coverage. No excuse for this.
-
August 2023 by Ashley McDaniel
If you look through the reviews they are 100% correct. The lady was so so so very rude. I waited almost two hours and my appointment was cancelled all because of this rude lady.
-
August 2023 by Rotxa N.
They closed without notice this facility and made you go 10 miles away from this location, when u finally made it to round rock surprise! They super rude,
-
August 2023 by Valerie H.
I had to get a drug screening for school and called ahead of time to hear that walk ins were welcome. I've been waiting for 2 hours for a simple urinalysis and when I asked the lady working the rotation, she was incredibly rude. Go to another location
-
July 2023 by Nathaniel Andrew
Definitely negative stars if possible. Main reason was the old hag named Regina, who was an absolute waste of space and had the personality of a moldy wet towel.She me wait for 1.5 hours, just to tell me it was time for her lunch break and will be back in an hour. I know it doesn't mean much to a conglomerate like LabCorp, but based on how she treated us and this poor lady in front of us, management needs to reconsider their lowest level employee. A blind and deaf rabid racoon could do a better job than that poor excuse for a human being.Oh and if management ever reads this, which they probably won’t, she refused services to a sweet Latina lady after making fun of the lady’s name. The lady had waited just as long as me and simply asked “why do you feel the need to laugh at my name, I don’t feel very welcome here.” This wet towel proceeded to push her out the door and told her to find another place.Awful awful person.
-
July 2023 by Silent
Don't ever go here for anything. Had a apt at 11am and checked in at 11am. I didn't get a text saying the tech was ready to see me until 12:08pm...1 whole hour later. I came in and sat down in the waiting area at 12:10pm to wait fir my name to be called. At 12:38 and another 30 min wait (waited a hour and a half at this point) someone came out to call 2 other ppl in. Tech looked at me and asked "what are you here for?" I said "drug test my name is x" she proceeded to look at me and say "didn't I already call you? I'm gonna take care of these ppl 1st", so not only did this lady take a hour and a half to get to me. She also skipped me knowing my appt was at 11am. Ppl this incompetent shouldn't be employed and I will never recommend this location. Avoid at all cost.
-
July 2023 by Erica B.
Getting an appointment was easy and wait time was great, however the way I was treated by the technician was terrible. As soon as I walked in, she treated me like a nuisance...she asked if I ordered the tests myself and I responded that they were ordered by my endocrinologist. She huffed and puffed and mumbled that the test codes were not on the order and called someone for assistance. She acted as though it was my fault and was extremely rude and condescending during the entire interaction. I would highly recommend to go elsewhere for any of your lab work needs.
-
July 2023 by Sarah C
The technician, Regina Thompson, is a miserable person. She is rude and unprofessional. She didn’t greed me when I came in. When I asked “How has your day been?”, she looked at me as if asking such question is a crime. As I was leaving, I told her “Have a nice day!” and she didn’t bother responding. As a pregnant woman who has severe morning sickness, I know what it means to have bad days, but her days seem way worse. She doesn’t know how to communicate. When she needs something from you (like insurance card), she’d “command” rather than asking for it. Her service is supposed to be a 1 star, but I’m giving her 2 with the hope that it will encourage her to smile a little bit. I really hope she realizes that being nice would only makes things better!
-
June 2023 by Mariajose Mandujano
Woman working in this location is extremely rude, unapologetic, entitled, disrespectful and unprofessional .When called to get sample she called me by the wrong name. I corrected her and did not acknowledge my name or apologize for doing so.Not once did she explain the process or give an expectation of what to do or not.After giving my sample I asked to wash my hands to which her tone blatantly said “NO!”Again, explaining why or the process would’ve helped.At the end when she’s printed a copy of my procedure with info for my sample I proceed to grab my belongings to which she yelled at me and said “don’t do that! Otherwise I would’ve made you leave your stuff in a locker” Again, some explanation would’ve helped. The process was already completed.I believe she rejoices in having control over people and their actions. I was afraid of saying anything back to her as I was in a time crunch to get this sample to my future employer and couldn’t afford for her to give some excuse of I’m no longer submitting this or even tampering with it.Please reprimand this woman. There’s no need for her to treat others the way I was treated today.Also, I noticed I’m not the only one complaining about her. This Labcorp location has 2.2 starts in Google and most are about her rude and unprofessional behavior.
-
June 2023 by Jacy B. Nunley
Just writing a review so that people can have an idea what to expect if they're going in for a drug screen. I checked in at the kiosk shortly after 2:30 on a Friday afternoon as a walk-in. I wasn't seen until a little after 4:00. There were several other people waiting, some of which had appointments. Appointments weren't being taken at their appointment time. Some people that checked in after me were taken before me and other people that had already been there before I got there. There is just one tech working there, and she is overloaded. If you're having to get your drug screens at LabCorp, you'll see there aren't many offices to go to in the area, and they have a short window of time to take drug screens in each day. I imagine it's for the same reason - staff is limited, and there are a lot of people to get through. Please be patient and kind with the technician, but also plan to wait a good while. If you have issues, I would contact LabCorp directly; in my opinion they need to have more locations and/or hire more staff. Even though this office is inside Walgreens, they're not really affiliated, so anyone working there or in the pharmacy isn't able to answer any questions in regards to LabCorp's practice and procedures.