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March 2024 by Guadalupe M.
My experience with Andres was outstanding. He went the extra mile to make sure I got what I ordered. He is courteous and professional. The delivery was timely, however incomplete. The mattress protector was missing. Called immediately and I was able to do an in store pick up rather quickly. Overall, I am well peased with customer service.
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March 2024 by Thao Diep
Jake is super helpful and awesome.
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March 2024 by george sun
Jake was absolutely awesome! I really appreciate his service!
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February 2024 by Dennis Ferguson
Jake was very informative
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February 2024 by Kimberly Deckel
We came in to check out Nectar mattresses and ended up making a purchase. Jaime helped us and gave us all the info we needed in a helpful and low-pressure manner.
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February 2024 by Tyler Martinez
Jake was super knowledgeable and great with helping us pick the perfect mattress to match both our sleeping styles! He spent a lot of time explaining all the little details and finding what will be the best longevity wise! Thank you!
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February 2024 by Franklin Quattlebaum
Jake was very knowledgeable and patient with us, he took all the time we needed to make sure we were happy with the product and the price. I highly recommend future buyers come here for their mattress needs.
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February 2024 by Lauren Forsse
Jake was awesome! Friendly, knowledgeable and very helpful. Thanks so much!
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February 2024 by Jerri Sadler
Great service. Stayed open to get us a mattress.
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February 2024 by Abimael Zavaleta
Jamie Gioia was simply amazing! From the minute we walked we felt a warm welcome and I knew we were going to buy every thing from him and no one else. We loved how experienced and knowledgeable Jamie is. We started by doing the digital test to see which mattress was the best for us and narrow down our choices, Jamie was such a big help with that and helped us choose the perfect one for us. When it came to the financials I could’ve ask for a better person to help us! Thank you Jaime ☺️
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February 2024 by Sandra Hernandez
Jamie Gioia was very attentive and knowledgeable. We told him what we were looking for and he was able to narrow it down for us. He educated us on each mattress and we were able to choose the right one for us. Thank you Jamie!
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February 2024 by Lilia Bassett
Jamie Gioia and Jake was very helpful and gave us great feedback from different types of mattresses. They seem to have a lot of knowledge when dealing with mattresses. They both were very helpful when deciding which mattress to choose. I will highly recommend going to Factory Mattress and talk to them. They are very professional and very nice personality which is a big plus for costumers.
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February 2024 by Paul Waak
Very helpful and friendly. Thanks for your great service!
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February 2024 by Shana Campbell
Jacob was amazing and patient. We were shopping for a bed for my son and Jacob took his time to explain everything to us as well as allowed time for us to lay and try beds out. We will definitely be back to get our King size bed.
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February 2024 by J R
Jake was very knowledgeable and helped us find the perfect mattress while staying within our budget. We highly recommend working with Jake at Factory Mattress in Pflugerville!
