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December 2023 by Pennie
I am not one to leave negative reviews, but I have been a resident here for only a couple of months and I would HIGHLY suggest taking your business elsewhere. The apartments themselves are decently nice, but any issues you may have, go weeks without being fixed unless you call multiple times. Most of the employees don't seem to know what they're doing, and the lady that appears to be the main manager is always in a bad mood or has a bad attitude towards the other staff. Though Savannah has been helpful on multiple occasions.The main issue I've had is with safety. Being a young woman, the last thing I want is to feel unsafe when I am walking to or from my apartment. But it's hard to feel safe when there is sketchy people that can walk in and out of the apartment freely because the gates are ALWAYS open. The first day I arrived to move my things there was a man offering to sell me a ball hitch, which he claimed that he "didn't steal". Things like that happen so I didn't think much of it, but since that day I often see people wandering the complex that clearly do not live here. Especially on the weekends since the back gate is right next to a busy bar/dance hall. Management does not care and claims that the gate "doesn't really keep people out anyways" and "people will find a way to get in". There is nothing wrong with the gates, they are just too lazy to do anything about it. You'd think they would care a little more after people are shooting guns at 6:30 am and damaging multiple cars in the parking lot, my car included, but you'd be wrong. I work overnight shifts and get home from work at 6:30 am. I don't even want to think about what could've happened if I had worked that night.Please do yourselves a favor and don't rent here.
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December 2023 by Shannon De Lodder
Savannah's assistance in finding my apartment was invaluable. Her expertise and dedication made the process smooth, and I'm grateful for her exceptional service. Highly recommend!
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December 2023 by Siddeeqah Barnett
Very unpleasant experience after trying to view a unit. Apparently there were no leasing agents available and the older women who’s office is in the right corner had to do their job today and as I’m asking question of availability and current occupancy she told me well all the information is online so I could look there and then she just snapped on me and said “if your from another property just say that” because I asked about the current occupancy. If I was a white women she wouldn’t have treated me like this and I personally feel because I am a young black women she felt she could be so passive aggressive and rude. If you’re a person of color look somewhere else because obviously they don’t need our business
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November 2023 by Bryson
UPDATE: My car has been stolen from the apartment complex. The non functioning gates allow anyone easy entrance into the complex so they can steal your property, including your car. A functioning gate is the bare minimum for security and it's embarrassing that Broad stone can't provide that but can charge you for "valet trash". I would highly recommend looking at renting elsewhere, specifically somewhere that can do the bare minimum in protecting the complex from thieves.I’ve had my car broken into once and my neighbor has had theirs broken into twice. I’ve also had property stolen from the front of my door and another resident had property taken from their porch/patio. On my second week of living here, we heard loud gunshots and cops were at the complex a few minutes later. When you bring the security issues up with management they insist there’s nothing they can do despite the gates being left open 24/7.The property itself is almost always dirty with trash piled outside of resident doors, alcohol bottles and cigarette left on the stairs, and dumpsters surrounded by trash. The pool is nice but it seems to get super dirty a few days every two weeks and there’s nightly pool parties with loud music during the warmer months.The apartment is nice but I can’t help but feel like its overpriced for what you’re getting. Appliances aren’t that new and all seem to be holding it together by a thread. I had immediate problems with the sink upon move in and have had a broken microwave for about a week now (Update: Microwave has been replaced). It’s nice that you get get a washer and dryer in your unit though. Unfortunately, the water bill is split up between residents which means if you use little water, you’re paying for other residents’ water usage.Overall, the property has serious issues with security and trash that management doesn’t seem to care about and costs too much for what you receive. I would advise looking elsewhere as you can find an apartment for the same price that is safer, has more/better amenities, or both for the same price or less.
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September 2023 by Andrea B
**Update: After another combative conversation with Wanda she finally got on the phone and called another plumber, he came today. Now let’s see what happens. I know this update will be read and go unacknowledged like the original which Wanda confirmed today too. I attached photos as well.**This review does not reflect upon the assistant manager Christina or the leasing agent Savannah. They are both helpful to the best of their ability, I have received great customer service and assistance from these ladies concerning my issues here. 5 stars to these ladies.I moved into these apartments last year when they were managed by Greystar, I enjoyed my experience and had my issues addressed properly up until the management change to AMC. When this new management company came in there was so much chaos of no one knowing what to do, the front office staff has had so much turnover I’m not sure if the current staff is the 3rd, 4th, or 5th round of staff in the office.As residents we received water bills in the mail towards the end of August that were more than double the usual amount. When I called, the property manager Wanda Miller answered and said the water meters were set too low or were faulty for the past 12 months and the balance is accurate and due but credits would be given If they found it was necessary. No communication besides an email at 5:15pm before the office closed at 6:00 pm. If you didn’t sign a form promising to pay the full almost $300 water bill by Sept 15th a late fee would apply.I also have a water leak in my apartment from the sprinkler room which requires 2 machines to run in my bedroom 24 hours per day until the leak issue can be resolved…how many ever days that takes. If I remove the blower Wanda will file a grievance against my renters insurance and stated she will not be reimbursing the up charge on my electric bill for these machines. Wanda tried to argue with me that the leak was not coming from the sprinkler closet before even going to look at the issue, she is rude and uses a condescending tone when speaking to others. She also stated the fire Marshall just came out to do inspections and implied that he lied about checking my building or else he would have caught the issue with the sprinkler. Now I wonder how thorough the work is here at this property.I was in the leasing office earlier today speaking with the leasing agent Savannah while Wanda was in her office saying “answer the phone” well why don’t you answer, Wanda? You aren’t doing anything helpful. My experience here is going downhill very quickly. While I understand a property manager needs to be firm you also need to be understanding, place yourself in the residents shoes, and should be the example of customer service. Wanda lacks these things and her problem solving skills could use some improvement. Maintenance did act very quickly starting the steps to address my water leak issue and also confirmed the leak is in fact coming from the fire sprinkler closet.If Wanda had been the property manager when I moved here, I would have kept looking elsewhere. There’s a way to handle things and she would do well to learn that. It only takes one bad interaction to leave a bad impression and make a situation worse.
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September 2023 by Tasha Dee
Christina is a life saver she’s great at what she does and is very supportive. She has made my time at Broadstone amazing and every chance I get I would say thank you. Definitely give this property a 10/10
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September 2023 by Caro Anchondo
went to take a look at the broadstone and was overall impressed with these apartments. spoke with savannah and cristina and i will say they are very friendly and personable these ladies really seem to make the difference! i look forward to making my choice!
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August 2023 by Adam Assad
Unfortunately, I have to give an absolutely honest and bad review here. For starters, my girlfriend and I had lived here at this apartment for nearly 4 years now with no major issues until recently. A new property management company (or so they call themselves one) has taken over recently. This company ignores the fact that there is a lack of any parking around the entire complex and has allowed my truck to be towed here a few nights ago… it’s never been towed in the entire 4 years we’ve been here. Also, we’ve been having to hound them about the kitchen sink not draining properly for the past 2 weeks with little to no action or care whatsoever from the office or maintenance staff, who happen to also be temps for a local staffing agency. They seem to not have a care in the world and hired some young, fresh-out-of-high-school girls for the front desk positions. They even went as far as to send us a notice, making it seem like we’ve made a breach to the lease contract since I’m not on the lease to find something to get back at me with since they were bothered I went and told them multiple times I needed my sink fixed.. Very immature. My girlfriend and I have never had a worse experience in a short duration here until this new company took over recently. They are absolutely terrible, careless, irresponsible, malicious, and seem to be former or current drug addicts quite honestly. Please do yourself a favor.. save yourself the headache and pain. DO NOT rent from here, even with their “first month’s rent free” promotion. No wonder they need to do that. If I could give a 0 star review, it would be a 0. They’re lucky I have to give it even a 1 star rating.
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July 2023 by Clarissa King
I’ve been here a little over 3 months, initially this place was being managed by grey star but now they are under new management. In just 90 days I went through 3 property managers, the first set was the nicest and most pleasant.The new staff are very rude, it’s hard to request help because they take 4 days to even acknowledge any issues you may be having.You may find yourself walking in to talk to the office staff, they will ignore you stating they are on lunch and to wait for someone to come and talk to you and you sit and wait for someone to come, and no one may come for awhile.Managers are very rude here, they don’t wish to speak to you they treat the leasing specialist like secretary’s.Living quality here sucks, it’s not work whatever they are charging don’t waste your time. Please keep searching there are nicer properties available.
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April 2023 by Nornu Nwizugha
Switched my Forex trading to Mrs angela nicholas a few months ago after going through a lot of losses ,I invest with her and let her managed my trading account. Was so impressed with the service and I switched brokers to them. So far I invested $1,500 and Earned $16,050 After days of investing and I’m getting used to their platform. Happy to continue trading with Mrs angela nicholas, may God continued to bless you ma'am. You can also contact her if interested. Email:
[email protected] WhatsApp +1 (724) 638-9442 Her Facebook profile:
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February 2023 by Ke Inojin
I saw so many positive reviews about Mrs. Isabella Robert and I must confess that surely she deserves all the recommendations in the world is a skilled professional trader and the best among all as her clients all said, she managed my account after I Invested $500 and got a successful withdrawal of $9,050 within few days of my investment, up-till now am still so shocked and surprised "It always seems impossible until it’s done, with Mrs. Isabella Robert your hard-earned money is 100% secured/Safe trust me you have nothing to lose or to be scared of at all, You can contact her via Email:
[email protected] WhatsApp:+1(304) 825-8232
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January 2023 by Rosa Esquivel
Great place to live at. Awesome management and pet friendly. Love the upgrades. Very clean and great neighbors. Love my little place.
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January 2023 by Juan Garza
Great service and fair prices, any time I have a problem, (which is rare) management is right on top of it! Not planning on leaving anytime soon!
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January 2023 by Loveday Tekena Freedom
I'm grateful to Mrs Angela Nicholas for all she has done for me. My financial life has changed, and I've earned so much over the past few months. Mrs Angela has been helping me manage my trading account, and I can undoubtedly say that Mrs Angela Nicholas is the best account manager I have ever seen. I started trading with as little as $1000, and with the help of Mrs Angela I earned a total profit of $11,600 within 7 days. If you are finding it difficult earning money through Forex and Crypto trading, kindly contact Mrs. Angela and you'll be glad you did. You can contact her through Email:
[email protected] WhatsApp: +1 (724) 638-9442
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December 2022 by Chris Johnson
Not a bad place, pet friendly, good neighbors on this half of the complex, I haven't met anyone on the other half yet though.
