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November 2024 by Delicia Camacho
Great, there is always what I need for my car
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October 2024 by Adam Mckee
I recently visited AutoZone because my car battery kept dying, and I had the pleasure of being assisted by Jess and Ernest. They were both wonderful—extremely kind, knowledgeable, and helpful. Not only did they replace my battery quickly, but they also took the time to explain a few things about car maintenance along the way. The customer service was excellent, and I’m truly grateful for their help. Highly recommend this AutoZone location!
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October 2024 by SANDY
Ernest, the store manager at the Pflugerville location, sold me and installed a new battery into my Ford sedan. It was late when I called, but he didn't even blink. He advised me as to which one I needed, took my payment over the phone, and immediately got to work installing it when I arrived. He also checked the alternator, insuring I didn't have an issue with it. Ernest gives honest-to-goodness "old school" service, and I truly appreciate it! ??
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October 2024 by Decoy
Clean, nice employees, had what I needed.
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October 2024 by Anthony Cole
Go see Thomas he'll get cha taken care of
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October 2024 by Markii Brown
My battery died and this was the closest Autozone. Earnest not only installed my new battery, he went out of his way to give me tips on maintaining the new battery. Earnest lifted my spirits with his kindness and customer service.
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September 2024 by Yuri Zambenedetti Streciwik
Bad customer service all around. Don’t go to Autozone. Lazy and untrained professional.
They don’t change your battery, on the phone they said they did, once I got there they said it was too difficult and that I needed to do myself. So why would they tell me to go with a car with a dead battery there? I had to get a charge to only go there! So, I was stuck with a dead battery and the bad trained employee couldn’t even help me with a battery charge so I could go to a place that actually sell and exchange car batteries. I called my insurance company to give me a battery charge, and they never understood how I had to stand 3h outside of a Autozone without someone to give me a battery charge. The place that sell things won’t help you. Why they even have the battery service?
Poor training and very bad customer experience. I am gladly paying more to have a better service and once I need parts, won’t bother to go to Autozone nor will recommend the store nor the chain.
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July 2024 by Michael Jordan
Tony did a great job helping us with a car remote and was very friendly.
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July 2024 by Jose Sanchez
Great prices
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June 2024 by Maylin Hernandez
Excellent service! Having issue with my battery, Lee B. Did a great job checking it out and installing a new one.
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May 2024 by Tommy L
Amazing experience. Good people who will treat you right.
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April 2024 by Misael
I want to give a special thanks to Melissa and the district manager for helping me resolve an issue they took the time of the day to listen to my Concern
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April 2024 by Freddy _
I DO NOT RECOMMEND THIS STORE BY ANY MEANS. I’ve never had a bad experience in 10 years until today. I walked in at 8:30pm and proceeded to see the coworkers speaking in Spanish. I speak both languages and I asked the lighter skin Mexican man a question in Spanish only to be insulted by him as to why I was speaking in Spanish and would respond in English. This worker was so aggressive that the other customers (including the other coworker) were visually uncomfortable in the store as well. I’ve never been treated this way in my life. I will no longer be shopping at AutoZone all together.
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March 2024 by Leonor Martinez
good morning! this auto-zone is truly fantastic! The workers here are amazing and so hopefully! Lee helped me with my car battery trouble! he did such a great service helping me! Thank you so much
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March 2024 by Michael Dolan
Great service, quick to give help and helped me locate the parts I needed.
