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October 2023 by Demond Cockrell
I like this store. Good customer service everytime I go there
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September 2023 by Oui Are
The staff was very friendly and they have a braiding studio inside they do walks if they aren’t booked. Ladies and gentlemen this is a one stop shop get your hair done and beautifully hand made senegalese apparel along with earrings, bracelets, shampoo, hair, and more.
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July 2023 by Cat
Not welcoming and very rude customer service. I was looked up and down the minute I arrived. Not one word was said to me. Think twice before coming here.
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July 2023 by S. Williams
POOR POOR POOR CUSTOMER SERVICE! DO NOT SPEND YOUR MONEY HERE! I SIMPLY ASKED FOR THE PRICE OF A WIG AND THE WITCH TOLD ME TO COME BACK TOMORROW AFTER WAITING TO BE HELPED! LAZY, NASTY FOREIGNERS ATTITUDE! I WILL NOT BE BACK AND WILL TAKE MY MONEY ELSEWHERE! SILLY CLOWNS!
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February 2023 by Erin W
I am a licensed cosmetologist I am an extension specialist, I specialize in non-surgical hair replacement. I’ll schedule an appointment for January 20 at 9 AM the lady said that my hair was too short to be braided they never blow my hair out they were extremely rude. They had four different people touching my hair and everybody was speaking in another language about me. I will never refer anyone to this business ever. I left $20 with the lady that owns the beauty supply to give to the lady for trying to braid my hair I assumed that she was not going to give her. Because she folded it up and kept it in her hand. They are extremely UNPROFESSIONAL they have no customer service I would never treat my clients or a brand new client the way that they treated me. I had to come home and braid my own hair. If I could give them no stars I would. LAZY UNPROFESSIONAL RUDE NO CUSTOMER SERVICE SKILLSI feel sadness for the clientele on the Austin area. I will be returning to Houston
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December 2022 by Irene Goodman
Very clean and organized shop and Miss Amy is a true professional.
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October 2022 by Khadijah D.
The salon is a beauty supply and braiding shop which is a win win situation. Family owned black business which I love! The owner Ms. Sophie is one of the sweetest people ever and really cares about her customers. Great service overall will definitely continue to come back!
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August 2022 by D’Erika Hurd
I’ve been here 3 times, I get kinky twists every time. Mind you Kinky twist is a easy and quick hairstyle!The first time i went the owner made me pay extra because I had allot of thick hair sadly but the young lady that did it did I great job.The second time the experience was not great at all! I’m not tender headed or cause stylist a hard time but the girl that did it this time was smacking her lips & her attitude was projecting on my head!! First of all the parts were HORRIBLE!! HORRIBLE!! My hair was sticking out the braids and it was giving very much dry.The 3rd time, same as usual the same girl from the second time did my hair and was very aggressive, parts not great.. she used gel this time but my pinky twists were not even kinky twists, it’s very stringy and light.I love this place but that stylist I believe her name was Salonge, I’d like a break from her. I wish I knew the first young lady’s name.
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July 2022 by Brooke Williams
Love this shop! Great selection and prices! Owner is very sweet and kind and helped me to get exactly what I needed! Highly recommend!
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June 2022 by Andreah Mendez
Very accommodating and well priced! I didn't have an appointment but just wanted simple braids, no feed in. I called and 20 min. later was in the chair
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March 2022 by sherry steadman
Dreadful hippie chicks! You know who you are. If you’re like me, and bought double ended extensions because you saw them on tiktok and realized they’re not as easy to install as you thought, this review is for you! I struggled to find a place that would help me, but from the first time I walked in here, everyone was so nice and welcoming and really wanted to help. Sophie and her husband got me scheduled and her daughter, Amy did my hair. She came up with a more protective and secure way to install and it was nothing short of genius. She knew exactly what to do even though she’s never worked with these type of extensions before. My hair looks amazing and is super secure. They even helped me with aftercare and made sure I had everything I need to help my hair grow while it’s in this protective style. I honestly walked out with tears in my eyes because everyone was so sweet and kind. 100/10 don’t go anywhere else. I think a lot of these bad reviews have this place confused with a different store nearby where I also had a bad experience. Thank you so much to this wonderful family business!!
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November 2021 by ivory moore
Their prices change too much, they charge me 40$ which is ok, but they added extra charges for random stuff...very weird. Keep your prices set.
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November 2021 by Diantha R.
The staff was very nice, easy enough to get an appointment, but very limited on styles. Also the braids were way too big and way too heavy for a 12 year old. Did not even halfway to the style that was requested. Will definitely not return. Don't waste your money. My daughter came home and took her hair down! And did I mention they did not tell me I had to pay in advance, but when I got there they would not start braiding my daughters hair until I paid. They want me to trust them and they didn't even do a good job but of course they've already been paid so they don't really care! I will never return and suggest that you don't go there either! You've been warned!! I would give us zero if that were an option.
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October 2021 by Jay B.
Idk how Black people can be prejudice to other Black people but I guess not all skin folk are kin folk. It's 10/28 at 7:10 pm.
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October 2021 by Rudeboi1990 ZANE
They complained about me paying 140 for twists for only the top of my head and wanted me to pay more... but each time i came my hair was always unevenly done... they need to worry more about doing the hair right then trying to up the cost at the last min..
