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August 2024 by Emelyn Medina
This bank discriminate those who have DACA like if we are not allowed to have a bank account!. My money is 100% clean. I don't recommend this bank. Which it has a option of 0 Stars.
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December 2023 by ethan mikel
Wonderful experience! manager Mr. Eluid Avila and teller Amanda Garza were super helpful kind and prompt to fix a problem with my account amazing customer service!Huge thank you to this wonderful staff.
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April 2023 by Congress_man Stephen
Please I have a check and I want deposit in the atm how can I do that since the atm doesn't have a check slot
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September 2021 by Lupita Sandoval
(Translated by Google) Today Tuesday September 7, 2021I went to make a deposit .to make a payment .it is not my account .i deposit to a debit account. If to comment that the service was fatal, I was online for 1 hour and 45 minutes. There was only one cashier. That when I asked him for information about the reason for the delay, he bothered my question. I wanted to know if it was through the internet or the system. To decide whether to go online or stay online. There was another employee who I deduced that she is the one who works in the "office" cubicles with a client. They took extremely long. I don't know what the issue would be, but to me, seeing the employee who is doing nothing and apparently was the one who attended "the office" could have attended that client in its slow process. So that the cashier could give continuity to the service. There were customers who left upset. The ATM was not working. I think they were able to make decisions to provide better service. The two employees. For me. It was a very bad experience to make this deposit today at your bank. Thank God. I don't have an account and I don't want to, but I am forced to go to your bank to deposit to a business that I make payments and I require the receipt. Because I could do it in apps. Anyway, I think you should know that employees worked today at around 10 and 11 AM on September 7, 2021. And when I was retiring after an hour and forty minutes, apparently when they saw annoying people on the line, they called another employee to come. . But while I was there, the employee had not yet begun to attend. Very bad image of her bank in terms of its employees today(Original)Hoy martes 7 de septiembre 2021Fui a realizar un depósito .para realizar un pago .no es mi cuenta .yo depósito a una cuenta por adeudo. Si para comentar que el servicio fue fatal.estuve en línea por 1 hora y 45 minutos .había solamente una cajera . Que cuando le pedí información del porque de la tardanza se molestó a mi pregunta. Yo deseaba saber si era por el internet o el sistema .para decidir si me iba o quedaba en línea.habia otra empleada que deduje que es la que atiende en los cubículos " oficina" con una clienta demoraron en extremo. No se que sería el asunto pero a mí ver la empleada que está sin hacer nada y al parecer era la que atendía " la oficina" podía haber atendido esa cliente en su proceso lento .para que la cajera diera continuidad al servicio. Hubo clientes q se fueron molestos. El ATM no estaba funcionando. Pienso que pudieron tomar decisiones para dar mejor servicio. Las dos empleadas . Para mí. Fue un muy mala experiencia en hacer este depósito hoy en su banco.gracias a dios .yo no tengo cuenta ni quiero pero me veo obligada a ir a su banco a depositar a un negocio que yo hago pagos y requiero el comprobante .porq podría hacerlo en apps. En fin .creo deberán saber que empleadas trabajaron hoy a eso de las 10 y 11 AM de 7 septiembre 2021. Y ya cuando yo me retiraba después de hora cuarenta minutos al parecer al ver la gente molesta en la línea llamaron a otra empleada que viniera . Pero mientras estuve ahí la empleada aún no empezaba a atender.muy mala imagen de su banco en cuanto a sus empleadas el día de hoy
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August 2021 by Prince Ricky Villalobos
I went in running a minute before closing and was told it was closed by a worker and I told her it was 7:59 so she told me "the gate is down", but it was open enough for me to go in standing. So I left so I won't create a scene. Embarrassing is all I have to say that I was told to leave and that a worker who is just supposed to represent the company not change the way the company has its hours told me to leave when it still wasn't 8.
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July 2021 by Astrid Pena
The girl attending me was very very rude i was indignated by the fact that why does this bank hire people with a mean attitude i went today 07/14/2021 around 5pm, the girl was just being lazy and didnt want to attend me when i asked her if she was going to attend me she rolled her eyes and said no i wish this matter is attended as soon as possible she had brownish hair white complexion not so short hair, medium long and she was skinny i didnt get her name because she wasnt wearing a name tag to add to the fact og how she was behaving ?????
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July 2021 by L OLGUIN
They never answer the phone
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January 2021 by Vivi Mata
I had a check i needed to deposit and have available for today the lady said it would be available and I never saw it show up in the bank app so I called the ibc bank voice and the lady said it wouldn't be available til Wednesday. If I would have known I would have just cashed it somewhere else now my bills are gonna be late. Thank you lady who lied to me. I've been with this bank for years and never had problems until now.
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April 2020 by Ramon Vazquez
Bad service, like 6 people just standing and talking there while there’s a line waiting?
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January 2019 by Roberto Alaffa
Closing time should be changed to 7pm. I've drove in a hurry to catch them before 8pm and there's never anybody there by 7:30 and the time that there were staff I was told the boxes were already closed.
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September 2017 by Mike “Mikeflos Gaming Channel” Flo
Great staff, great service, ibc is one of those banks that's rare cause they open on Sundays and it's rare to find a bank open on Sundays
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June 2017 by Nancy Ramirez
Muy buena atencion su personal muy amables y atentos
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October 2016 by Mike Flo
Great staff, great service, ibc is one of those banks that's rare cause they open on Sundays and it's rare to find a bank open on Sundays