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March 2024 by Yoana Martinez
Customer service is the best, the guys are professional and very friendly, I go regularly almost every day and I have never had any problems, they are very friendly. the best location
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March 2024 by Tyson Alford
Great customer service and fantastic employees
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October 2023 by Christine Mayes
Cesar was very helpful and knowledgeable.
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October 2023 by Candace Pratt
This bank branch has lost its touch over the past years it used to be so productive and now the service is extra slow, they have at least 3 people working and only 1 customer gets served at a time! This location can do a lot better!
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February 2023 by Keith Washington
My experience at Woodforest bank was nothing less than superior. I felt as though I was of the upper echelon of customers the way I was being serviced for a common bank account. Sydnie Cole and Aracely Escobar need to be paid double just for their customer service skills. I was utterly amazed at how those two women made me feel like as if I’ve been a customer for a while. I will definitely be going there every week to make a deposit and to see them. Going to the bank never felt so good knowing that your business will be handled professionally in a professional manner. I strongly recommend anyone to do business at this bank.
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February 2023 by T Holman
Five. Stars to this amazing Woodforest branch located in Pearlandin the Kroger store , Aracely, Escobar, and her team Marilyn Salcedo, and everyone here has done an amazing job since I moved to the area they are truly very professional, incredibly smart, and our customer driven. They make sure the customers taken very well care of when it comes to your banking needs stop by and say hello to this team.???? ??
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February 2023 by Joshua Alaniz
Branch manager Aracely’s and her teller Marilyn are real nice and helpful great attitude love coming to this bank
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February 2023 by Jose Vazquez HTX
Great customer service have never had an issue when going here …
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December 2022 by M S
Hello to who ever needs a good branch location to bank with plz visit woodforest Pearland its like family when you walk in everyone is so nice and helpful with anything you need and also give you the correct info you need to take you to the next step its all ?s from my family thank you Pearland Woodforest
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November 2022 by Deanna Thomas
The staff at Pearland are totally awesome. They are extremely helpful, patient, kind and knowledgeable. I'm glad that they're here to help!
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October 2022 by Girldelta Casmore
I had the most wonderful experience here. I walked in feeling down and my teller was the bank manager. She made me realize that today was a great day despite all that I had been experiencing. I left that branch with a smile and a feel good in my heart to know that the Branch manager and her workers care for its members.
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October 2022 by Monroe Mergers
My mother in law who lived in Virginia passed away. After the funeral and settling her estate my husband and his sister recieved their inheritance checks. They tried to cash them at Chase (we are Texas account holders) and they said it would be a 5 day hold. We could not wait 5 days. We were covering her funeral costs and personally paid for travel and lodging for his sister and niece as well. 3 wks in a Holiday Inn Express is Expensive! We took the check into Woodforest and explained our situation and they pulled up our Texas account, called a supervisor and told us to deposit the checks. They will have a 24 hr hold but then the funds will be released. The representative spoke with the funeral home for us and everything worked out. I was impressed by the professionalism and the genuine care we were shown. My Pearland, Texas location always gives us that kind of sevice on a regular basis. Julio know our entire family by name. It's impressive to see that I can get that same level of service in any state. I sincerely appreciate that more than anything else.
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July 2022 by Shawna B
I spoke to Julio over the phone and he had great customer service. He was more than helpful.
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July 2022 by Yvette Yanez
Waited 20 mins in line
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May 2022 by Haas S
Very slow and lazy people working. I have a business account I went through drive thru I sent my deposits guy told me I have to come inside for big deposits. I told him I'll go some other branch if he had problems but he asked me to walk in to get my deposits back. Never going to do my business at this branch for sure. Old staff were sweet and helpful, new people are crazy. They don't care as long as they get paid.