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February 2024 by Kris Stewart
Don’t ever go to this pharmacy, they could care less about your prescriptions, and nothing is ever ready on time….always delayed and takes days. Do not fill anything here unless you can wait a week!! Staff is rude.
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February 2024 by Sharhonda S.
Always the worst. The girl at the fedex counter needs to be fired. Very rude and lazy. I waited thirty minutes for her to appear after the other lady was calling her. She was horrible with a stinky attitude and it was only 8 in the morning lol
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January 2024 by Paul Howard
This Walgreens in Pearland 77584 has the WORST pharmacy customer service in the entire metro area, slow, no knowledge and poor customer service and has been like this for YEARS...moving all rx to cvs after 30yrs w walgreens. ENOUGH IS ENOUGH
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January 2024 by Snow Flakes
No professional values. No Ethics . Corporate should visit this placePharmacy staffs need more updated Training .
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January 2024 by Shanon Peterson
Called the pharmacy at 1 and put on hold for over twenty minutes. They just kept putting me on hold. I guess lunch break starts at 1 and not 1:30 as they say. Totally unprofessional this place. Go somewhere else. They get a zero star from me.
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December 2023 by TreyG19
Everyone in the pharmacy needs to go back to training
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October 2023 by Patti Shahin
Worst customer service…..ever. No concern for line a mile long waiting. No urgency…terrible attitude. Will not be using ever again
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October 2023 by Imari Stevenson
I just want to say knowing a close friend that worked for the fulfillment department for Walgreens is very disturbing of what I saw tonight . This store needs to be shut down immediately for what I witnessed tonight. The African American brown skinned complex man with dreads that is employed there at night threatened a disabled woman with a firearm , that he ran to his car to retrieve. The fact that he verbally attacked a woman with his coworker was so tasteless.He verbally threatened and lied to the cops about what happened. He hid the firearm in the store. So I guess it’s Walgreens policy now tjst an employee get to verbally attack a disabled person with a firearm. The police department should’ve did more than what was justified. Please review the cameras and send a secret shopper. This type of behavior was unacceptable. This guy isn’t representing Walgreens the correct way. This store will never run properly if that guy is still employed there. Praying for the lady tonight because the employees were all against her. Her life could’ve been lost all because an employee was having a bad night.
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October 2023 by Emma Hahn
My worst pharmacy experience ever. I made an appointment for 1220 to get vaccines and filled out all my paperwork online and was told to bring my health insurance card. I showed up at 12:05 like they asked me to but no one even spoke to me until 1250 even though they had eight people working behind the counter. At this point, I realized that they would not be able to give me my vaccines unless I had prescription insurance which I do not carry a card for it I’ve never had to use it any other pharmacy. I just walked out and told him I would figure it out somewhere else because it was ridiculous and I was not told I needed to bring prescription Insurance.
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September 2023 by Christopher F.
Excellent Service by staff especially Lauren. Showed concern if people receive their medicine on time.
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September 2023 by D T.
The wait in pharmacy line is absolutely terrible every time we come here. Changing pharmacy for sure!!!
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September 2023 by Jacqulyn Christine
I see why this Walgreen's has low ratings. Customer service is non-existent and they are super slow even with a full staff.
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July 2023 by Gabbi
The wait for the pharmacy is absolutely horrible it took about 45 minutes just for 1 prescription 20 of those minutes I spent sitting next to the window.
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July 2023 by Shanell M.
This pharmacy is ghetto ! They leave at 1:30 EXACTLY even if you were there before , but comes back after 2pm . Where does that happen in customer service .Michelle was nice enough to explain by law they have to leave which again I think it was bs but she was very professional but to the pharmacist with the bad colored orange or red hair . Who was concerned on if I was upset about them taking lunch and decided to have unprofessional dialogue in the back . I urge you to come to the front next time :)
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June 2023 by Alicia M.
They get the award for the worst pharmacy in pearland! Horrible pharmacy! They are lazy and they lie saying that they need more information from your dr just so they don't have to fill your prescription same day. They are beyond slow and lazy. Iv seen them catch attitudes with each other as well as the customers. Extremely ghetto and unprofessional. They've told me 3 different times that they tried to contact my drs for more information and when I call my drs offices they state the pharmacy never called them. And this was 3 separate visits and diff Dr offices. It's not the drs offices problem like they say it is, it's this pharmacy. When we call the pharmacy they never answer or they lie and tell you the medicine is ready then when you get there it's not ready. The app is also always wrong. This place is the worst pharmacy in west pearland!