-
May 2024 by ARACELI MONTOYA
This center has gone down hill . When my 9 year old attended the teachers were great, loving and caring . My 2 year old has been attending since he was 1 , he will be 3 next week and all these new teachers are not it . I’ve witnessed kids hitting each other and others crying and the teacher paying no mind to them . One time I witnessed a teacher pinch a little girl that wasn’t in her class and was coming into her room . All this was brought to the previous director and all I was told was that teachers were going to be coached and trained. Now my son is with the 3 year olds and a new teacher came along . Last week on Thursday when I was dropping him off she pulled him to try to get him to sit down . I grabbed him and took him home . Today when I was dropping him off there were kids fighting under the cubbies crying and she was just sitting at the desk like nothing was going on . I left my son and as I closed the door noticed he was walking towards it . I decided to stay and listen, if he cried I was just going to take him back . He started crying a little then suddenly I hear the teacher screaming. She yelled (you’re not going to scream at me today ) and my son started crying a bit louder . I waked back in and my son told me he wanted to go home . I confronted the teacher and she denied screaming when I clearly heard her . Now I’m waiting to speak to director. Some of these teachers are in the wrong profession.
-
May 2024 by Melissa Chandler
This center is amazing. Ms. Susan and everyone else in the infant room made my 3m old feel so loved and welcome from the moment we started there. Sadly, my daughter was only able to attend there for a couple of months as we had to move to a center closer to our home. But, I cannot recommend this daycare enough. Ms Jennifer and the other directors were great as well. Thank y'all for making the transition to daycare so easy.
-
April 2024 by Tasha Wiggins
I absolutely love this daycare. My kids are so happy here, they are learning so much, becoming more social. The teachers are awesome and love the kids. They take care of your family as if it was theirs. I recommend this school for all families. Great job! Silverlake Kindercare
-
March 2024 by Patrin
Silverlake KinderCare has been amazing from the start. The director is incredible and so is the staff. My child has been attending since 7 weeks old and they are now 4 months. He always comes home happy and smiling. I can tell the caregivers adore all the kids. I am updated on what is going on and the teachers are very responsive to my concerns. I know my kid is in good hands at Silverlake KinderCare. Five stars all the way!
-
December 2023 by Kiara G
First child went here a year ago and still misses the place. Now my 5 month is here and the place remains the same amazing place I relied on to take care of my kids. Wonderful, professional staff from the teachers to the director.
-
November 2023 by Ellie Mendoza
I recently moved to the area, and looking for a daycare that was up to my standards was difficult. I am so lucky I found this center. Ms.Charlene the director worked with me on getting my daughter enrolled. Of course her first day she cried when we dropped her off, but after that she was excited to go back. That made me feel relieved. The school gives you updates on everything on what the kids are doing each day, which i love. Ms.Charlene and my daughter's teachers make me feel she is in good hands during the day and I ask a lot of questions so they understand. If you are looking for a daycare in the area, I would highly recommend this center!
-
October 2023 by Treasure Taylor
My son started Silverlake Kindercare in early June and I decided to wait to review in order to do a thorough evaluation. In the beginning things were very much a challenge. My son wasn’t used to being away from home and also being surrounded by so many new faces. This was the first child we had that attended daycare/school and things started out quite rough. Four months later and I am GLAD that we decided to stick it out. I see so much progress with our son and how much he’s adapted to the environment. Silverlake Kindercare has become like family. I cannot thank Ms. Charlene enough and I can see the energy and effort she puts in to make sure the children are happy & safe! The job of a teacher is really underestimated and valued & this staff deserves all the praise. My daughter now attends and is also doing so good! I thank you to Ms. Charlene & the Discovery Preschool (2s) teacher and also the toddler teachers for the continuous effort, love & time that you ladies put towards my children. You have truly made a difference for this family and I look forward to seeing what this school year brings! I will give an updated review after my kids first year, but ultimately this school is promising!
-
April 2023 by Shanell M.
I recently switched to this facility and I am amazed ! My son had such a hard time at another day care but here ! He's not sick all the time ,he walks in by himself and doesn't tell me bye. They take awesome care of him he doesn't have the weird daycare smell, no snotty or runny noses , and if he does they actually wipe his nose . Everyone here is passionate about the children, it's a family environment. I love it here .For the reviews that say they are unorganized ... please explain how you can possibly keep everything organized when they're focus is on the safety or YOUR child ! They are actually attending to the children !
-
April 2023 by Joe Goldberg
** FOREWARNING ** DO NOT send your precious kid’s here. They do not protect your children.
-
January 2023 by Gina B.
Very mixed review, but overall not a good fit for my child or our family. . The communication is beyond awful and there is a lot of teacher turnover as well. Multiple teachers quit while my child was enrolled, which was only for 6 months. Ms. Cherry is the only gem in that place. My child loved her classroom, she's so warm and welcoming. She is the ENTIRE reason that we chose the school! She's got a ton of experience and is warm and welcoming. Once my child moved back to the dungeon in the 3's classroom, it went downhill very fast! Extremely poor communication, and teachers are very inexperienced. I witnessed a teacher wipe 4 kids noses with the same Kleenex. She also grabbed the child's arm quite forcefully. My child had a huge scratch on her face one day, and they didn't even notify us. Not even an incident report! They started losing my child's belongings as well. And as for the food, it's all canned and processed!! Horrible!! I sent my child with a healthy packed lunch every day.. I would have never let her eat the school provided food day in and day out- so unhealthy!!! Awful!! Really terrible! The day she was picked up and her face was scratched without explanation, I pulled her out immediately! The director, Charlene, is not an effective communicator and she is also a poor leader overall.. She's the type that will smile in your face and then roll her eyes behind your back. Not trustworthy at all, and she lacks integrity as well. This school needs a whole new entire staff. The parents aren't even involved. It feels like a drop off center.. Overall( this is a poorly run establishment- look elsewhere. It's not a place where a child can grow!
-
December 2021 by Czarina Schocker
Good people and good communication, can’t ask for more to take care of my little one. Thank you for all you do! Infant room is wonderful!
-
December 2021 by Jacquelyn
I personally LOVE this place. I am a first time mother and it was hard at first looking for a place because there are so many that ensure you that your child(ren) will be in good hands. I honestly feel this KinderCare Silverlake practices what they preach! My child is actually learning while in their care, communication is exceptional and a big plus is they have an APP! I love getting daily updates and pictures. If you are a first time mother or a multi mother that relies heavily on reviews, I too was like you and if I could give more stars I would!
-
December 2021 by Savannah Watson
I never make reviews...but I absolutely HAD to for this place! I am a first time mother and this place is EXACTLY what we were looking for. All of the staff are extremely inviting and actually care about you, your child, and their well-being. Not only that, they focus on education as well...even for babies! Which was a big plus for us. Their communication with you is absolutely amazing. They will answer any questions you ever have immediately. You can call and check on your baby anytime of the day and they transfer you to their teacher who will talk to you and give you an update on them immediately. The owner is absolutely amazing and will help with anything at anytime you need. They truly care about your baby and your family. They also have an app that sends updates and pictures and videos throughout the day. We are so incredibly happy and blessed we found them! We 100% recommended! ❤️❤️❤️
-
August 2021 by Rachel B.
We love KinderCare. We are so sad to be moving but are honestly considering trying to find a KinderCare within our new state. I really enjoyed their flexibility, app based monitoring, art projects, photos, videos, and open communication. My toddler loved his teachers--it will truly be hard to replace these women. If you are having doubts, don't...just enroll--house won't regret it.
-
April 2021 by Savannah W.
I never make reviews...but I absolutely HAD to for this place! I am a first time mother and this place is EXACTLY what we were looking for. All of the staff are extremely inviting and actually care about you, your child, and their well-being. Not only that, they focus on education as well...even for babies! Which was a big plus for us. Their communication with you is absolutely amazing. They will answer any questions you ever have immediately. You can call and check on your baby anytime of the day and they transfer you to their teacher who will talk to you and give you an update on them immediately. The owner is absolutely amazing and will help with anything at anytime you need. They truly care about your baby and your family. They also have an app that sends updates and pictures and videos throughout the day. We are so incredibly happy and blessed we found them! We 100% recommended!
