9AM - 7PM
11041 Shadow Creek Pkwy #121, Pearland“Excellent service and products! I ordered prints of some unorthodox stationary for my wedding, and not only did they deliver, but they kept up communication with me throughout the entire process. They really put a personal touch on their service and I will definitely be returning for my next print job!”
“I don't generally write reviews but I have been helped by Xavier quite a few times now, and he is always so kind and quick! He went above and beyond to make sure my experience at UPS was a 10/10, exclusively using this location now!”
“Yesterday at ups, my experience was a 10/10 due to customer service! I loved the fact that due to running into multiple issues, the staff was still very helpful to my situation.”
“Loved my service. You might think to go across the street to the US Postal Office….but think again these guys are great and family-owned. You can bet that you’ll be greeted with a warm welcome and a smile. Great atmosphere!!! Great service!!!I was totally new to mail but they walked me through the process for something important I needed mailed out. Please stop by and support these people.Small businesses help everyone and this community needs them around!!!”
“I originally got my project printed at Office Depot and the pictures turned out looking like garbage. I came to First Class and they lived up to their name. Beautiful print job. The pictures came out even better than I'd hoped.”
“Ms. Janelle has been my go to for shipping for several months. She handles all of my shipping needs without any issues, other fedex facilities have given me problems or made it difficult to ship. Would definitely recommend to others.”
8AM - 8:30PM
10228 W Broadway St, Pearland“Janelle and Arron truly exemplify what customer service should be. The best thing is the ability to send all the information online to the store and have it ready when it says it is going to be done. We do all of our business at this location and have not been disappointed with the work or the promised time. Thank you Janelle and Arron for making our experience's pleasant.”
“Ms. Janelle has been my go to for shipping for several months. She handles all of my shipping needs without any issues, other fedex facilities have given me problems or made it difficult to ship. Would definitely recommend to others.”
8AM - 7PM
10904 Memorial Hermann Dr #103, Pearland“I’ve been having issues with a return from Amazon and a lot of back and forth about me sending the package and the seller not receiving the package. I decided to call FedEx about obtaining a receipt and tracking number since I lost it. Mind you, this was also about 2 months later.
However, upon calling FedEx Tyree answered and took the time and patience to locate the tracking ID and the receipt that I lost 2 months ago. Excellent customer service from Tyree. If I could give more than 5 stars, I would.”
“I am a frequent UPS customer, because I have a slight obsession with Amazon. But I am not understanding the negative reviews? I have never felt dismissed or that anyone was being rude. I walk in, do my business, and go on about my day. I’m always taken care of quickly and efficiently. Not sure what others expect. Just walk in, smile, say good morning/afternoon, this is why I’m here, thank you have a good day bye. You guys are doing just fine.”
“I can’t Believe I forgot the name of the young man that assisted me on Friday 927. He was the only one in the store so ideally the owner should be able to identify him. I came to Purchase a mailbox I was missing one of two items of required identification I had my drivers license but to my surprise. My insurance card had expired . He patiently waited while I attempted to get a copy of the card so that we could proceed with the purchase. I arrived at approximately 6:50 PM store closes at 7 . I tried to reach my insurance carrier ….welcome to the world of AI. Finally, they connected me to a chat room. I was able to obtain the necessary documentation . Ttrough the entire process. He was patient never stating to me the store closed at 7 PM or even suggesting that I should return the next day, his employer needs to know what a great representation he is of their store. I am hoping that this service I receive will be equally as excellent as what he offered this customer. Again, I apologize I don’t recall his name,’????for the service provided by this employee”