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January 2024 by Clarinha Santos
I like it, it has clothes from good brands at a good price. It's nice to spend some time there. You always buy some things. I love it.
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January 2024 by Kelly Reyes
Cashiers need to be nicer. An older black woman was my cashier and got annoyed at me when I didn't go up to her register right away (another customer went ahead first but she got confused and went to her and then to another register) which caused me to think she was talking to her. Then called me over with no patience. I walked over to her but I went the wrong way because I saw the previous person walked that way. Then she rudely said "no. Ovrr here!". I get it,she's stressed but no need to get mad! I even apologizd for the confusion and she didn't say anything. Please train the workers on their customer service
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January 2024 by Lisa Marlene
Line moves fairly fast for a ross. Thank you to the cashiers that put up with that job.
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November 2023 by Monica Fuentes
Very good, they have an extensive assortment of very nice tennis shoes for men and women.
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November 2023 by Ja'Marcus Allen
Calm Environment
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October 2023 by Nina T.
This is a great Ross! They have awesome athletic-ware, and they always have little hidden gems. I have tried a few different locations, but this one is definitely my favorite!
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October 2023 by Keven M.
I went in today and you could tell Jocelyn was upset because no one was helping her and had a long line and was doing everything herself store was a complete mess . one girl taking care of self checkout is crazy and they had a really long line due to no help at all they need better management asap!
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September 2023 by Vonda Henderson
At Ross in Pearland. They have one cashier to check ppl out. It 12 ppl in line. Ridiculous!!
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September 2023 by Georgia L.
The customer service is less than desirable. I waited in line for more than 30 minutes to make a return. During the busiest time of day, there was 1 cashier to help those with purchases and returns. There are 11 customers to be served by one cashier. I think that's a little unreasonable.
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September 2023 by Kelly Figueroa
The prices are awesome and the quality of the items I’ve chosen are just as great!
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July 2023 by Leticia Martinez
It is the first time self check out system in a store is so terrible. What is the point of self check out if you have to make a long line to bag your items. No bags are provided on the self check up area. And you have to wait for someone to check your items. Makes it difficult when you have a baby. Never before have I waited so long to check out through self check out. Horrible experience.
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July 2023 by Yo Y.
Claudia was awful, so rude and didn't want to help. Erika was so nice and helpful!! Store was not that busy
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July 2023 by kynnedi heflin
terrible rude staff, they lie and say the bathrooms are "out of order" so don't come here if you have to use the restroom
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June 2023 by Nick R
Around 8pm used the fitting rooms when the attendant demanded my son to place the clothes back onto the hangar.I’m sorry but that is more of a convenience to the attendant and not a responsibility. Check the cameras. I immediately grabbed the clothes from my sons hands and placed them in her basket.Her delivery and customer support was completely horrible. We were going to by 5 items and ended up walking out with none. Ross lost a sale and future customers. Not only a lazy worker but really needs to be better coached!
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June 2023 by Abbigail Ramsey Jones
This was the messiest Ross I have been to. Clothes all over the floor, shoes isle is blown up, and just the whole store in general is a giant mess.
