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April 2023 by Stephen Matheka
I have had my taxes prepared at liberty Tax -Pearland location for the last 6 years and I have been extremely satisfied.Every year has gotten better with the knowledge and service that I have received.Great Tax Prep company that is professional and detailed.
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April 2023 by Alex Sweitzer
Would recommend Craig was able to help me on taxes as a buisness owner that is very busy he made it a easy experience
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April 2023 by Sheequita Alexander
Professional, proficient and timely service! Love this place. Thank you Mr. Bryant!
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April 2023 by Toyas Rainey
Craig is official, he knows his tax stuff. I will be back next year.
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March 2023 by Cynthia Borja
Called ahead of time to set an appointment for a CONSULTATION to ask questions so that I could get everything necessary ready as I have only done taxes with W-2s before, never as self employed. So obviously I don’t have experience doing so which is why I scheduled a CONSULTATION. Drove a whole 2 hours for nothing. Upon walking in I was immediately pushed away with this business owners cynical passive aggressive attitude. The original person that answered me never asked me to bring any documents for a simple consultation. Craig talked to me in a very condescending manner. Very unprofessional I’ve never dealt with a grown man that spoke like a petty woman. He probably forgot his tampons this morning. I’m convinced the reviews on here are his family members or paid off reviews.My response to the owner:I congratulate your other first time customers that are small business owners that had everything together. Good job and pat on the back for them. However, when I set my appointment, I was very clear that I had never had any experience filing as a self employed individual and did not know what I needed in order to get started. Having stated that and having let your assistant know that I was driving from so far away it would’ve been nice that you gave me a heads up on the documents you would’ve liked to see ahead of time. And again with the petty “frustration from being late because of the weather” it was fifteen minutes and I was not frustrated. I was actually excited about this new experience. The way you addressed me was very demeaning. If I am filing taxes, and I am in your office, then clearly I have worked. You looked at me and said, “do you not work?” And started to talk to me in a very nasty way. You can respond all you want with all your professional lingo at the end of the day you treated someone poorly own up to it. Do better in guiding your customers. If I went to you, it was because your review said that you were open to answer all questions. However we weren’t fully even in the door and you were already being nasty. If you are tired, go home and let your assistant handle it. You didn’t welcome me like I was a customer ready to do business with you. Probably why your lobby was empty.
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January 2023 by Leila Reyes
Fast service, very professional and they make the process easy for you
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August 2022 by Natalie Richards
Had a great experience here and extremely satisfied with the service. Very professional but down to earth as well. Fees were more than I expected but they are up front and work with you. I will be returning. Thanks
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August 2022 by Fireball Nation
Had a great experience here and extremely satisfied with the service. Very professional but down to earth as well. Fees were more than I expected but they are up front and work with you. I will be returning. Thanks
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June 2022 by Lucci Cuero
I’ve been filing my taxes with Craig for over 5 years! He’s reliable, professional and super knowledgeable. I’m a small business owner and I love how he gives financial business advice as well! He’s definitely a tax expert!
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April 2022 by Jalal Al-Jaff
I’ve been doing my taxes with Craig and his team since 2009, they are represents among the highest levels of tax services I have experienced. Information always accurate, responses to queries were turned around very fast every single time, answers were clear and where necessary detailed enough to us to understand, efficient communication and a really easy way to get our taxes done every year. Great service! If there is more than 5 start, they sure deserve it. Thank you Craig and Katina, and congratulations on your new office in Pearland!
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April 2022 by Sophon Soum
This is my second year filing with Craig. He simplifies everything that I don't understand and answers all my tax questions. He was also helpful with my new endeavors.The new location is easy to find and has a lot of parking. I will be definitely coming back to see him next year and the years after.
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April 2022 by Chith Lonn
Thank You Craig! Knowledgeable, attentive and fast. I went to Liberty Tax really late in the evening. I wasn't even expecting to get it all done that same day! Of all the Liberty Tax office i went to in the past, THIS IS THE PLACE AND MAN YOU WANT YOUR TAX DONE!
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April 2022 by Valerie Robinson
Craig did my taxes in a timely manner and took time to explain each detail very throughly. Been coming here for 2 years now.
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March 2022 by Liliana Edwards
Craig is a very good professional. He is knowledgeable and very skilled. We trust him every year.
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March 2022 by LIFE WITH SAINT & LU
I’ve been filing my taxes with Craig for over 5 years! He’s reliable, professional and super knowledgeable. I’m a small business owner and I love how he gives financial business advice as well! He’s definitely a tax expert!
