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July 2024 by Fe C.
Do not come here! The new owners, especially the wife, is the absolute worst. You are a paying customer and she acts like she's doing you a favor by doing your nails! Very rude, rough, and cut a chunk of my cuticle which bled a whole lot, with no remorse. When I questioned her about why she was putting nail glue over the blood and let her know that I was in severe pain, her response, in a nasty tone, was "do you want somebody else to do your nail?" Never again!!!
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July 2024 by Melissa Raju
I rarely take the time to leave bad reviews, but when I do it’s pretty bad. I went into this nail shop as a first time customer because it’s so close to my house and decided to give them a try despite their recent reviews. Boy do I regret it. Throughout the entire process (Julie) filed my nails with the electric filer and the regular one, but I kept having to take my hand away and tell her to please go gentle. She said she’d be gentle and by the time the my service concluded, all my nails and nail folds were damaged and in pain. My nails are paper thin and I didn’t get the color I wanted. I hate leaving this type of review but I’m in so much pain and I’ll never go back. She did offer a $5 discount after I kept telling her. I’m not sure if she was rushing but I’ve never experienced anything like this.
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June 2024 by Marilyn Sitton
Poor customer service,!!!after going there for almost 10 years as a loyal customer the nail tech was unkind… it was a mis communication on the appt my mistake,I thought I was confirmed rather than say she will reschedule when I got there or just be understanding she totally ignored me ditched me ,I was hurt coz I really did enjoy going there but now there are better places that will treat me with respect
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June 2024 by katy thomas
Ask for jell got powder and jell and more$ if I get different color
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April 2024 by Brittani Morris
Tavii did an amazing job with my mani and pedi. She was very engaging and kind! I will definitely return and ask for her!
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March 2024 by R H.
recommend Mimi & Stella for great service at the Pearland location on Shadow Creek Pkwy; however I didn't like how they increased the price on the service and did not inform me till I paid and it appeared on my receipt. l've been a regular customer since July 2023. That's bad business. I should've been informed when I arrived OR a noticed should've been displayed on the front door. What if I ONLY had the exact amount of cash to pay for the service I always get AND leave a tip that they highly expect? Thats bad business and they upset me for do it that way
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October 2023 by Laila Naqvi
Went here for the first time to get a full set, they didn’t get the colour right, I showed them a picture for reference, the nails themselves were was super thick and uneven, they charged me extra for a coffin shape when my nails were super rounded, when I asked her if she could fix the shape or at least make it square or sharper twice she responded they are not rounded. While I was waiting for my nails to dry in the gel machine, the lady doing my nails picked up the same nail filer she was using on me and started filing her own nails. After which she used the same nail filer on me again, which is extremely unhygienic. I came home and filed my nails myself, they didn’t take anything off the final price, literally the worst experience I’ve had.
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October 2023 by Michael Morales
Wife came here on Sunday, to get her nails done, she has tried several places. My wife complained that ‘Tammy’ rushed her and didn’t even paint her nails with matching whites, but she still accepted the work and tipped her. My wife is soft spoken and does not complain about things. However, a couple of days later her nails began to crack and one even broke off. It had only been a few days. Of all the nails places we had been to I.e. Happiness Nails, Galaxy Nails, and Tip’N’Toe nails, etc. she has never had that issue especially after only a few days. Which tells me that the rushing and poor quality maybe common at this establishment. We came in on the following Saturday to get her nails redone and they told her she should have called right away and come in, as if she doesn’t have a regular job and the time available. I demanded they fix her nails as the it showed how low quality the work was compared to their competitors. What was funny was that two other ladies came in to fix cracked and chipped nails the same time we did, which gave validity to our complaint. They agreed to fix all her nails free of charge no just the one that was messed, but they did make us wait an hour. For that I will give them 3 stars, they definitely have some good nails techs but steer clear of Tammy if you don’t want any issues or time waisted getting repairs.Service: Manicure
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October 2023 by E. Nelson
Great customer service with complementary drinks and you get what you picked out.
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September 2023 by Carmen Buezo
Amazing!!! I love my nailsThe best spot for made your nailsI LOE IT
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August 2023 by B K
My nails are perfect. Perfect shape. Not too thin. Not too thick. Came in for nail replacement, color, change and a refill. Excellent customer service on a slow day. Thank you. Will come back to do my toes.
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August 2023 by Ronique Amedee
I love Tina,she is the best
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June 2023 by Nesia J.
PLEASE PLEASE BEWARE! I came to this salon and asked for a refill on my nails, The nail tech name is LEE she made an incision into my finger from the drill. I noticed a few days later that my thumb was beginning to swell and turn hot I had to be rushed to the Urgent Care due to contacting Cellulitis the doctor confirmed it was from the incision that cut my thumb along with the drill not being disinfected. I will NEVER come here again. I'm very disappointed in this situation and wish I could rate a 0. *Also the nail had to be removed due to the bacteria that got into the nail*.
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April 2023 by Lola Lee
Mimi and stella are awesome technicians who take their time, ensuring that their customer are comfortable and satisfied.
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April 2023 by Dr. Angela Honeycutt, DM
They are amazing ? why? Because they do what You want. They care!
