“Purchased my first necklace from here. Wore it for a few years and started to have small issues with my favorite piece. Unfortunately it broke while at the store, Ms. Ashley was very hands on with my exchange and took care of me and I now have a new necklace for a great price.”
“Madiha has excellent customer service. She was very patient with me and helped me upgrade my diamond earrings (post). She was also very knowledgeable about the quality of the rings. We always buy our jewelry here at Kays Pearland because the staff is so nice and inviting. Thanks Madiha.?”
“I have been in here once or twice and never bought anything. Was looking for a bass and they only had a 5 string. I ended up finding a bass, but needed an amp. I tried a few other places with no luck. Came in here and saw a Fender Rumble15 reasonably priced, wasn't even worth haggling over the 5 or 10 bucks I might of saved. Stephanie helped me out and was super kind. Even threw in a guitar cable so I didn't have to drive to Guitar Center. Will definitely be back..”
“It's an exciting hobby to get into. Being a disabled veteran isn't always fun, but I can still control my concentration and patients. I believe those are the 2 characters needed to find that one special coin that's in a needle in a haystack”
“They re-designed a family ring into an engagement ring. They were both such kind people with awesome ideas! I couldn’t recommend a better place for all the services they offer! Thank you guys again!”
“As already stated nicest people. I send people there all the time. I love watches so this is my go to for sizing & battery replacement. The conversation isn't bad either, lol”
“My Grandmother passed away a year ago. She had a gold necklace that was made from melting her original wedding ring, many many years ago. It was a unique piece that she wore every day. My mother went to Rafael and he was able to melt my Grandmother's second wedding ring into an identical piece so that my sister and I both could have one. It is something I will treasure forever. Thank you for this beautiful necklace and for making it at a fraction of the cost of some other places my Mother checked into. I will definitely be back.”
“My granddaughter had a charm bracelet recently stolen at school. She has a birthday coming up at the beginning of September and asked if she could have a new charm bracelet and some charms for it. James Avery has a jewel in sales named Shelby. She is helpful, quick and professional and friendly. She is a keeper. Thank you Shelby.”
“Exceptional customer service! Diana was very knowledgeable and helped me with my 10 oz silver bars. I’ve been looking for a fair price for my bars and she gave me what I was looking for. Thank you so much we look forward to doing more business with you!”
“Christopher is one of the managers here. He's got excellent customer service as well as considerate of their time when running in & out. Their hand bags and duffle bags are upscale (expensive Louis Vuitton). My favorite item for window shopping is their Hand cannons. Everything from rugers to M1911 style guns. They even have the most beautiful lever action 30/30, Winchesters and more.
I highly recommend this location specifically for men/women jewelry, hand guns, long rifles, headphones, TV's”
“Oh.My.Gawsh. Where has THIS store been all my life? If I leave a rave review, will it suddenly get all crowded? Such a unique collection of incredibly-priced, adorable dresses and jewelry - and when you're shopping for your dad's Celebration of Life, you need some happy, knowwutimsayin? AND. Miss Bri & Miss Kierra are such positive, radiant, lovely salesladies/fashionista consultants, management needs to lift them up.”
“My husband and I accompanied our son to purchase an engagement ring. We did not have a huge budget and worried if we would find something that he could be proud of. As we walked in Khalijhia greeted us even though she was with another customer. She had a wonderful personality, she was funny, and very professional. I appreciated her patience with us and her willingness to show us plethora of rings until we found the perfect one. She understood what we were looking for and she delivered with warmth and grace. She explained the Zales diamond protection plan thoroughly and their warranty plan. We couldn’t get the warranty today, but will be back to purchase it. Khalijhia was refreshing and a joy to do business with. Zales in Pearland Town Center is the place to go for the best service and the utmost in professionalism and care! Thank you Zales and thank you Khalijhia for making our shopping experience wonderful today! We will definitely be back for all of our jewelry needs!
Kim Mitchell”
“Such a clean, nice beautiful store! There were so many selections of rings, bracelets, and necklaces. It was our first time there, and the employee Gani helped us throughout our visit. She was super nice and helpful, and made us feel comfortable and safe! ?”
“The staff members are very helpful and polite. I was looking for a gift, and my husband wanted to see the firearms. Chris was patient as I looked at the jewelry and handbags--there were so many choices and great designer brands! I found just what I needed. Angel also helped by showing me some new jewelry pieces that had just come in.This shop is bright, clean, and well organized, and the staff is very professional. I wouldn't hesitate to go back!”
“Amazing and friendly service. I had a pair of diamond and ruby earrings made into two rings. They did such a wonderful job and the rings look gorgeous. I also had them exchange my very small diamond for a very large white sapphire in my engagement ring that looks stunning. Even though I’m not nearby, they’re my go-to jewelers.”