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June 2023 by Dee McKinney-Manning
Great makeover and Latrica was a great stylist!!
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February 2023 by Imani Hicks
Jessica and Lauren offer excellent styling services! They prioritize their clients’ needs to ensure they get the style and hair care necessary to have healthy, beautiful hair. I highly recommend them both if you want a great style in a timely manner!
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February 2023 by Anitra J.
Yesica Brenda and Ana are the most unprofessional customer service representative I've ever encountered. All clerks including superviors laughed. I hope no other customers encountered this horrible experience. I was standing in between columns with no signage assuming I would be next in line at the register on the right since there was already people on register at the left. Instead Ana rudely asked if there is something she could help me with while calling for another customer. I didn't appreciate the laughs or embrassment from them at all. Please know when people are expecting customer service it does not evolve embarrassing.
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October 2022 by charnedria lewis
The Walmart around the way has great stylist for natural hair care needs (silk press) & great hair coloring skills
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August 2022 by Sandy R.
Stopped in here for some hair products because they were having a sale. Unfortunately, didn't find what I needed for my hair but I found some other items at a good price. I like the household department here. They're known for having dependable appliances and products. Also, they have a Sephora store in here so you can get your makeup here too.
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July 2022 by Ms Barnes
Not satisfied with the service. I am natural and had heat applied to my hair 3 different ways; blow dried, under the hair dryer with flexi-rods and then when the stylist messed up the style she tried to correct it using a curling wand. Until I said it didn’t look right I felt like she was actually going to let me walk out looking like a chia-pet. Using the wand helped, but it shouldn’t have taken all of that heat just to get style I wanted. I thanked her for trying, but will not be returning.Service: Hairstyling
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July 2022 by Ashley Johnson
Horrible horrible horrible please do not go here if you are natural . I was here 3 hours for a haircut after I’ve been wearing braids the past two years and left with an uneven Afro on my head ! 125 gone down the drain.
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June 2022 by Juanita L.
This place has definitely gone downhill. Multiple workers just walking around/ watching while there is a long line with one or two cashiers. Kristyn was helpful and showed me how to find the coupons online. They have decent deals but they really need to work on pretending to be short staffed when they are not.
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May 2022 by Tre Berry
Listen, I’m all for making a buck, but finessing someone out of money on the GP is not cool!I got a silk press - $75, but was charged an extra $10 for length!!! What? My hair is normal, shoulder length. I’ve never had to pay extra for length. Straight BSService: Hairstyling
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May 2022 by So Ju
After a terrible service at other location, we are so glad that we found that this location is just as close as the other one. Customer service was so much better and they did a great job on my super picky mom.
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April 2022 by Lady C
Terrible, service, stylist reschedule, or do not show for appointments, no one answers the phone to make appointments, then they all say they are Master stylist,, MASTER DESASTER,, Terrible , outcome,, for overpriced service ,,,
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April 2022 by Tiffany J.
It's been a few years since I've come to the Salon at JCP. I stopped by this evening because I was looking for a particular product and was having a hard time finding it (even on the company's site). I checked online and it said that this salon had one left in stock. When I got there, I didn't realize they were closing for the evening (7pm). I saw some of the products on the shelf, but not the specific one that I was looking for. The two employees at the front desk were very helpful. One of them went to the back and was able to find it for me! Since they had shut down their registers, I had to go up front to the main registers to pay for it which was fine. I was just happy they had the product in stock. I briefly visited this salon a couple of times a few years ago. At the time, I was still doing relaxers. One of the stylists that I went to made it her mission to tell me that I need to transition to a natural hairstyle. She would basically lecture me about it each time I would come in. It got to the point where I decided to take my business elsewhere because I was tired of feeling shamed for getting my hair done a certain way. She wasn't as experienced as some of the other stylists and I wasn't super impressed with her work. One time when she wasn't there, I scheduled an appointment with another stylist (Jean) and she was so nice and so much more experienced than the other lady. Out of curiosity, I looked at the list of stylists on the website and it looks like Jean is still there, so I would recommend her if you are looking for a stylist. The other lady (who will remain nameless) is apparently not there anymore. Good riddance. As with any salon, your experience will depend on your hair stylist. Some of the services are more affordable here compared to places like Ulta and they sell products like KeraCare and Mizani (which I cannot find at Ulta). If you're looking for products and can't find them at Ulta, Sephora, or Sally's, I would recommend checking the Salon at JCP.
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March 2022 by Hatice Thomas-Laws
Do not let sadie do your hair if you are natural,. She does not know how to detangles or silk press. I left feeling ripped off with a hair full of greasy mess on my head. Again, stay away from Sadie. NService: Hairstyling
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February 2022 by Tisha Hart
Called for appointment and was told to come at the moment I was calling. Arrived to be told that a previously canceled appointment showed up. I was told noone was able to provide service and that I needed to reschedule. Not good!
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December 2021 by Debbie MacLeod
Kesha did a fabulous job cutting my hair. I'm going back and have her color it soon! Great service!Service: Haircut
