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“Ashlin is amazing. Went to the 288 store first. Don’t waste the trip. Ashlin, the whole team and management put up with me for 4 days. So don’t waste your time anywhere else.”
“Kayleen, I believe was her name not sure. Was very patient and help me with connecting my Apple Watch to receive calls when my phone wasn’t available. I had been very frustrated from not being able to do it myself with customer care help over phone. She to had a hard time but managed to succeed. Thank you, you have great customer service.”
“I had a very wonderful in store experience with Antonio Mora. He was knowledgeable and helpful restoring my services. I really appreciate his patience. Good job Antonio ?”
“I am writing this review to express my sincere appreciation for Ariona, an exceptional employee at Xfinity. Her outstanding customer service has consistently made our experiences with the company positive and memorable.
Ariona is always ready to assist, addressing any concerns we have with genuine care and expertise. Her ability to communicate effectively and empathetically makes a significant difference, ensuring that we feel valued as customers. She possesses remarkable people skills that not only resolve our issues but also create a welcoming atmosphere.
Thanks to her dedication and professionalism, we find ourselves not only satisfied but genuinely loyal to Xfinity. Ariona is a true asset to the team, and it is her commitment to excellence that encourages us to continue our relationship with Xfinity. We are grateful for her support and look forward to many more years of service under her guidance.”
“Warren is the absolute best!! He's always friendly and happy to help :)
He's helped my mom with her sim card issues, and helped me transfer my phone (after TWO WEEKS of struggling with customer service). He even set me up for an internet plan 1/2 the cost of my current plan, in under 15 mins and walked me through the set up. 10/10”
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“Dustin was very professional, thorough, and knowledgeable. Highly recommend this store. Ask for Dustin! He is one of the best Verizon reprs we’ve ever had and we have been verizon customers since the 90s!”