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January 2024 by RJ
I went to this location as its closer to my home. Extremely rude older man just stared at me as I was getting my donations out of my car and then told me they didn't take wreaths. Nowhere is this listed on their Unacceptable Items. I went to another Goodwill and what do you know, they took the wreaths and were very helpful with unloading my stuff. I'll just drive the extra 20 minutes to avoid this terrible location with the lazy staff.
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December 2023 by Johnnie King
Once you park, they come out to assist you with bringing your items into the store. Not sure if all locations are like this but this is a great location.
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November 2023 by Landa Col
Never been to a goodwill where they said I couldn’t drop off my item because I had too much! & if I dropped off my stuff there would be no room for anyone else’s stuff but shouldn’t it be 1st come 1st available & that I should go somewhere else where there are more ppl to help me unload “aka” they lazy!!The guy said he had a truck coming for 11am which was within 2 hrs so there shouldn’t have been an issue.
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February 2023 by Trevor Huffman
I'm not sure what the people leaving bad reviews are expecting. Goodwill has 2 purposes: give jobs to those that can't re-enter the workforce normally, and sell items for cheap. Since this location is only a donation center, the only purpose is to give jobs.This center accepts donations and sorts them for sale at other locations. The fact that someone comes out front is just an occasional convenience.Pull up, drop your stuff off, leave. If there isn't a cart, leave it on the sidewalk. I've never taken anything inside before.The attendants aren't there for you. If you have a big item, you need to call ahead.
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February 2023 by Monica G.
Everyone working here has always come out to help unload the items and been friendly. An easy and convenient place to pull in and donate!
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December 2022 by Ludy Valdez
I like goodwill, the store is clean and organized, Also the price is good, the clothes are clean.
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November 2022 by Shaun Travis
Horrible, dosent even rate a response.
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February 2022 by DA FROZ
The donation specialist was very nice and friendly.
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January 2022 by Jasmine R.
I love this location... Its over on Broadway and Kingsley in the CVS shopping center.. The cool thing about this location is that there isn't a lot of traffic. And the Staff is always on point in getting your stuff out of the car. And they're extremely enthusiastic. I've visited this location 4 times in the past 5 months. Its close.. The parking lot isnt super cluttered.. And it's not on the busy end of FM 518. Although I have visited the other location on 518. My experience here has been much better because it was easier to get to.
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November 2021 by Jannice Arbogast
If there was a way to put 0 stars I would. Lazy people, rude and entitled. First there is only 2 parking spots to drop off and one of the employees uses it. Second, you have to open the door grab a cart to load it up yourself. They will not even take it when full... they expect you to wheel it in the facility when done. If you ask for help or ask for receipt you get barked at you. I am giving you my stuff for free ... I do not work for you!
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September 2021 by Tyana Thomas
As a entered the donation center there was an older male that looked to be "organizing" items. I said "hello" to him and he looked me in my face but refused to greet me. I returned with my donation items and as I pushed the cart into the door he says rudely, " you can leave them outside the door". As I'm leaving I say bye and he once again refuses to acknowldge me. I tried contacting the customer service office but I have yet to get an answer. I will keep longer give this location my service.
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June 2021 by Tyana Speed
As a entered the donation center there was an older male that looked to be "organizing" items. I said "hello" to him and he looked me in my face but refused to greet me. I returned with my donation items and as I pushed the cart into the door he says rudely, " you can leave them outside the door". As I'm leaving I say bye and he once again refuses to acknowldge me. I tried contacting the customer service office but I have yet to get an answer. I will keep longer give this location my service.
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October 2020 by dirt eater
Terrible workers
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October 2020 by Emilio Delapena
Terrible workers
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July 2020 by Melody Gerard
They’re not friendly at all. I’ve never donated to a Goodwill donation center before. They just stood there and looked at me until I asked about the procedure. There was no hello nor goodbye. For years, I’ve always donated to other organizations, but decided to do something different. Won’t do that again.
