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May 2024 by pat wilkins
Do not go here. They refused to check me out after 30 minutes. Rude girl told did not get the behind the shef item . I give them a 0. Never will go back.
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April 2024 by Jasminee Pulido
Black lady that works there is really rude. Yelled at me to put stuff back and to not grab any items. I asked why ans with her attitude said “dont grab those ok!” Why have items that we cant grab out with all the other stuff? They way she talked to me scared my 2 year old . She should be taught manners and a lesson in customer service or get a job where you dont interacy with customers
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March 2024 by R V
Always has what I'm looking for.
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March 2024 by Javier Garcia
Worse customer service at pharmacy. It takes at least 30 minutes in line ( inside or drive thru)to pick up prescription even when u get text that meds are ready the day before.
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March 2024 by Ben Wynn
Pharmacy customer service is very bad. They put back my wife meds back to shelf after 13 days & when I come pick up they make me wait 30 mins to refill. So I left. They wasted too much of my time. I am a Pharmacist myself, over 20yrs of experience & I have not seen the level of unprofessionalism. U need to help the cu a customer waiting inside your store, waiting. Not let them wait 25mins for a refill that it takes 5 mins to fill. We will be taking our business elsewhere !
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February 2024 by Jo C
I wish I could give this pharmacy ZERO STARS! These are the rudest pharmacists I have ever seen in my life. I literally get the same exact prescription every single and every time they have an issue running the prescription saying my insurance “doesn’t cover” it when my insurance DOES cover it. They just always run the prescription incorrectly and then get an attitude when I tell them they’re running it wrong. They are also rude on the phone and you stay on hold for FOREVER! They pick up the phone and put you on hold continuously without getting a word in. These people are horrible.
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February 2024 by Jeska Angel
They have no physicians formula make up at this store location like what? And they have a pooor and out dated selection of perfume. And a door greeter apparently harassing students.
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December 2023 by TJ Johnson
Concerns with your pharmacy services. Yesterday, I was informed that my prescription was at a different location after the 2nd call. I was advised to contact my doctor for a new prescription. After doing so, I called your pharmacy again today, but was told there was no record of my prescription being filled. I went on to say I was informed my prescription was called in on yesterday.Additionally, now I was instructed to cancel the original prescription at the other location which I should've initially been told. Instead I was being given information in pieces. I finally asked for the pharmacist. However, during this process, I encountered a lack of clear communication and professionalism. The pharmacist was eating, or chewing gum during our conversation, which I found quite impolite and distracting.I understand that everyone has busy days, but I believe that patient care should always be handled with a certain level of courtesy and attentiveness. CVS should ensure a smoother and more respectful service in the future.
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December 2023 by CB23
Whoever closed your store on 11/16/2023 closed it a whole 20 minutes early and had multiple customers at the door waiting to make purchases
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December 2023 by A B.
I have been sitting here since 7:02 waiting an hour in the drive thru for them to open at 8:00. It's 8:15 and counting. They haven't opened the window, answered the pharmacy, nor the store phone. Apparently, they have no regards for the health and well beings of their customers. You are in the business of assisting a physician with the care of their patients. And this is the service you provide? I'm ill and need my medication. I'm reporting them to my insurance company and to their corporate office. I drove around and people, including kids are standing outside of the doors. I wouldn't recommend anyone to come here to buy aspirin. This is ridiculous. It's 8:20 and I'm leaving. I'm transferring my prescriptions to HEB! I just spoke to an employee. She said the manager is on the way to unlock the doors. At least she apologized.
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November 2023 by Edith
Worst customer service. There can be 5 employees standing around and not acknowledge or assist you. After 5 minutes of waiting if you ask for assistance they will tell you that you have to wait because they are busy (doing nothing). Should have checked their reviews before waisting my time.
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November 2023 by Mi T.
this pharmacy as went to crap! just out of oral surgery i tell a employee nana Susan I'll wait for my medication, she laughs. I wait anyways because I just got out of surgery. I was in so much pain. I decide to go wait in my car but confirm my number is on the text alert, they confirm. After waiting for an hour I decide to go home because I'm just that much pain, mouth is bleeding because I'm sure my blood pressure is really pumping at this point. four hours later, I checked the app my prescriptions are ready, but got no text. I called and the same lady Susan tells me I need to add my credit card before I can have them delivered. at this point, I'm disgusted so I asked to speak to the pharmacist. Hider who tells me they can't be delivered because it's past 6 PM. UNACCEPTABLE and all he can say to me as her grade his employees are.
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October 2023 by Gerardo Diaz
Terrible customer service, I spent 10 minutes waiting to be attended to so I could make my payment and make a transfer, the cashier came over after seeing me standing for almost 10 or more minutes and didn't even apologize.
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September 2023 by Jason Thompson
I should have known to look at the reviews regarding the Rxs because I was flat out told my vaccinations were not covered and indeed they were. Go to another CVS if you want better service.
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September 2023 by rais ahmed
Un experience cashier it take care me 12 minute to resolve
