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March 2024 by MT Fanders
Great spring break camp. Our granddaughter had an amazing time at their camp. Nervous first day and excited second day. You'll be seeing her for your summer camp!
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March 2024 by Tessa Rabeaux
We took our two year old horse loving son for a barn tour today. The staff was super friendly. The only disappointment we had was the trouble he caused to leave (?) Thanks for all involved we look forward to visiting with Stella again!
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March 2024 by wildrose g.
I called and emailed several times after an initial consultation lesson and no response
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February 2024 by Aster Charboneau
Amazing riding lessons, Allison is a great coach.
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August 2023 by Christina Lloyd
We love our experience at Horse Camp this summer. My girl learned so many interesting things about horses and their care. The staff is helpful and invested in making a safe and sweet atmosphere interacting with the animals. The main issue is, of course, the heat and that there's no fan for the humans watching the show in the coral. Also, the glitter on the shirts is a little outrageous and makes it unwearable. I'd like to see a little more shade for everyone when they're outside. Over all it's an excellent stable that really cares for the animals and offers opportunities for kids to grow in confidence when they ride and interact with horses.
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July 2023 by H C
A great experience for people of almost any age. Great horses, well maintained stables, competent staff and patient trainers. You really won't want to leave
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June 2023 by C Nelson
I saw this camp offered a few months ago and wanted to sign up my two children who love horses. It was a memorable and unique experience in that it has been the most directly my child has been discriminated against, and directly to my face. One of my children has autism, so I called ahead several times to discuss with the front desk what would be the best option for participation. My child is verbal, and participates in many other activities (swim team for example), without issues. It is apparent that they have autism, as they will repeat phrases, have eye contact difficulty, and display other behaviors typical of autism.I discussed with the staff at Bay Area Equestrian Center that I would stay with them to ensure there weren't any communication issues, and they said that was fine. I registered and paid. I called ahead again the day prior to make sure this was also passed on to staff. I have myself previously worked as staff on summers in between college for Girl Scout Horse Camps. We made many accommodations for various disabilities, and also had parents stay in the periphery in similar situations. Our management helped us to understand and support various special needs. I don't expect teens and young adults working the camp program directly to have any experience with development disabilities and other special needs, but I do 100% expect the owners and management who decide to run a youth camp for children at their business, advertise to the community, and accept payment for these services to provide an ADA compliant facility, and training and support to their staff that interacts with children so that all children can have a positive and inclusive experience.Around noon of the first day, I see the general manager Helene talking to members of the camp staff. She calls me over and informs me this "isn't working out" because the staff feel like my child is "hard to keep track of". I am stunned because I have been onsite the entire time, keeping track of my child. No staff has said anything to me regarding a concern. I say this and she acknowledges that yes she did see me. She then suggests we instead come back for an individual lesson with another instructor they have that also has autism, because they could maybe better be "on their level". Insert any other disability into this scenario and hear how offensive this sounds.I am still so surprised by this and again remind them that I called multiple times to discuss. She replies that “you didn't talk to me” (undermining all her admin staff I previously talked to on the phone). She then says "well, you said they were high-functioning". I said no I didn't. Verbal and being high-functioning are not the same. My takeaway here is that the staff then is ok with a child's disabilities as long as they can't tell your child has one. She says we can finish the camp day. I ask for a refund for both kids for the following camp day. Incredibly, she seems genuinely surprised that I would also pull my other child out of a function where their sibling isn't welcome. She says she "feels really bad" and walks away.My kids finish the camp day, and enjoy it because they are oblivious to this conversation, and like horses. The next children's activity is that they are taken to an incredibly unsafe and dilapidated playground for about an hour while the staff talk among themselves separately. I am posting a picture of these facilities. It's representative of the entire camp program run here that when hosting a summer camp for children, at an organization with extensive assets, not a single member of the staff could be bothered beforehand to lift the play equipment to dump out gallons of mosquito infested water.
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April 2023 by Mistie Sobral
My daughter has been riding with Bay Area Equestrian Center for 8 years. The instructors are all great and knowledgeable! The horses are safe and well taken care of. They love treats and visits! The office staff is always pleasant and helpful. We love BAEC!
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April 2023 by Sophia Perwien
EDIT: In their response they stated I did talk to a manager about putting myself in a group lesson. This is not true. I believe they may have mixed me up with another student, however, I have never spoken to the manager.I really wish I could write a good review about Bay Area. Their instruction was top-notch, all of my instructors were thorough and engaging and I enjoyed my time taking lessons here. I purchased the foundation lesson package, and had no plans on progressing out of foundation lessons, as I ride/own horses elsewhere and was only riding here for fun with a friend. I got through a handful of my foundation lessons before I received a receipt for a missed lesson. I scheduled my lessons on a case-by-case schedule as I am busy with school, work, and my personal horses, so I was sure there was no way I missed a lesson. I called and the charge was promptly refunded. About two weeks later I called the barn asking to schedule a lesson with my friend and was told that would not be possible, since we had not yet graduated foundation lessons (which I understand, although we had received lessons together in the past). I also noted on the phone I received a second charge for a missed lesson and asked for an explanation. Not even 10 minutes after being told I was not able to take a group lesson due to not completing the foundation program, I was told that I HAD graduated from the foundation program and was being charged for routine lessons. During this phone call I asked to speak to the manager, but was told I couldn't. Later that afternoon I had my father call. During this phone call, we were informed that I had spoken to the manager previously about graduating from the foundation lessons and being placed in a more advanced lesson schedule. This conversation never happened. I had never spoken to the manager. The lady on the phone became very defensive and began to accuse me of lying. There was never a resolve to our situation, as we were both not allowed to speak to a manager. I wish this could've been resolved in a better manner, but unfortunately, it was out of our control. Take this review as a caution- the lessons here are amazing, instructors are well-informed, and the horses are well taken care of, but the management definitely needs some help and I would keep an eye out for unwarranted charges if you began taking lessons.
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April 2023 by Megan Bennett
The office staff and riding instructors are all amazing and very knowledgeable. They are so patient with new riders. Great place to start riding lessons for all ages.
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March 2023 by Sara Allen
I love this place! They take such good care of the horses. Catie and Krislynn are my instructors and they make me feel so at ease.
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March 2023 by Sophia P.
I really wish I could write a good review about Bay Area. Their instruction was top-notch, all of my instructors were thorough and engaging and I enjoyed my time taking lessons here. I purchased the foundation lesson package, and had no plans on progressing out of foundation lessons, as I ride/own horses elsewhere and was only riding here for fun with a friend. I got through a handful of my foundation lessons before I received a receipt for a missed lesson. I scheduled my lessons on a case-by-case schedule as I am busy with school, work, and my personal horses, so I was sure there was no way I missed a lesson. I called and the charge was promptly refunded. About two weeks later I called the barn asking to schedule a lesson with my friend and was told that would not be possible, since we had not yet graduated foundation lessons (which I understand, although we had received lessons together in the past). I also noted on the phone I received a second charge for a missed lesson and asked for an explanation. Not even 10 minutes after being told I was not able to take a group lesson due to not completing the foundation program, I was told that I HAD graduated from the foundation program and was being charged for routine lessons. During this phone call I asked to speak to the manager, but was told I couldn't. Later that afternoon I had my father call. During this phone call, we were informed that I had spoken to the manager previously about graduating from the foundation lessons and being placed in a more advanced lesson schedule. This conversation never happened. I had never spoken to the manager. The lady on the phone became very defensive and began to accuse me of lying. There was never a resolve to our situation, as we were both not allowed to speak to a manager. I wish this could've been resolved in a better manner, but unfortunately, it was out of our control. Take this review as a caution- the lessons here are amazing, instructors are well-informed, and the horses are well taken care of, but the management definitely needs some help and I would keep an eye out for unwarranted charges if you began taking lessons.
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March 2023 by Michele Gunn
My instructor, Catie, was very informative. I loved the way she provided more information about why things are done a certain way.This was my first lesson and Catie made it both fun and educational!I recommend Bay Area Equestrian Center and Catie to any adult who wants to learn to ride a horse!
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February 2023 by doris z
bad day today with cristy hab a bad attitude with my doughter today my doughter is here to learn you know bad teacher i did confirm not schedule my doughter with her anymore
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December 2022 by Liang Alan
Only give them 2 star because I am trying to call them reschedule my daughter appointment. Unfortunately no people answer the phone. And they won’t let you reschedule after appointment. So sad. This range it’s close to my house. Now I have to go far one.
