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December 2023 by Kai Nguyen
I came in looking for candles, and an employee named "Eve" approached me with enthusiasm and helped me choose a scent. She also asked me questions on what my favorite scents are, and offered me multiple products that I would be interested in. I will be sure to be back thanks to her!
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December 2023 by Adriana Reyes
This is the first and last time I ever place an order for pick up. I was just simply trying to get information for my order, and the lady that I spoke to which seemed like it was a manager or what, and I was being extremely rude and snobby.
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December 2023 by Tony Bass
This has been the worst experience I've ever had at a bath and bodyworks location. Elizabeth and Aryanna were rude and over talking me like what I had to say was irrelevant and unnecessary. Countless times I tried to voice my concerns about Aryanna giving me wrong pricing and she never acknowledged my concerns but kept over talking me and trying to make me feel less cause I was unwilling to pay the new price. I will never come back to this location
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December 2023 by Amiee Brodil
I love this location! Staff is helpful and with an account on the BBW app, I always get the best price. Thank you!
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November 2023 by Tiffany Charles
Today I had the worst experience at this bath and body works. I have been a customer of this company for over 25 years, and a customer to this particular location since it opened. Long story, but the associate that (I would use helped but that is not the right word) completed my transaction was rude and highly unprofessional from the time I walked in with my exchange to the time I left the store. She actually shortchanged me with some items. I hope to never interact with her or anyone like her again. She is not a good employee for the company. I will go to the town center location from now on. I don’t know what’s going on but if you don’t want to do a certain job don’t. If you have to work that job out of necessity at least have the courtesy to do it professionally and without a poor attitude.
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September 2023 by Crystal Leffall
The staff here are all misinformed and they give out wrong information. I was in the store trying to shop and 2 staff members were loudly talking about what they did over the weekend and HENDERSON asked a female coworker why she doesn't date Asian guys and their whole conversation was inappropriate to be discussing on a sales floor. Save it for a group chat or your lunch break.
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September 2023 by Rafael Santana
The staff at Bath & Body Works are attentive, knowledgeable, and very friendly. The store is organized well and the fragrances smell heavenly as soon as you walk in the door. There are always great sales going on and it is a perfect place to buy gifts no matter the size of your budget.
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September 2023 by Mr. C Bigpoppa
I really wish that they had a Zero star on here instead of the one star. Two of the workers were so disrespectful absolutely no customer service skills I will never visit this location again and if I know of any one else I will tell them to definitely not shop at the Silverlake location.
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May 2023 by Angela Weirauch
The staff at Bath & Body Works are attentive, knowledgeable, and very friendly. The store is organized well and the fragrances smell heavenly as soon as you walk in the door. There are always great sales going on and it is a perfect place to buy gifts no matter the size of your budget.
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May 2023 by Elizabeth Hernandez
Love having a store front store without having to go to a busy mall to shop.
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April 2023 by Clarissa Gardner Warren
Great service. It was easy and fast to pick up my online order.
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March 2023 by Mspat Stephens
I love this place. They have everything you can dream of when it comes fragrance, soaps, candles, etc. I love the gift selection
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January 2023 by Maricela Rodriguez
I took sis here and she was so happy with the deals. I had to wait outside because the smell was a bit much for me.
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January 2023 by TAMMY BURNS
Great ?
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January 2023 by Sew Rich
The new BBW in the strip center is pretty nice and smells wonderful upon entering. I would give 5 stars in a heartbeat but . . . Like everything else, the prices keep going up and the discounts keep going down. Sizes of products are smaller too. Some of the sales people push really hard which is a downer. I have allergies and some scents really trigger them hard. Therefore, let’s not start by offering to spray a new scent on a customer.
