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February 2024 by Charles B Lovejoy
Excellent place to shop for scented candles.
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December 2023 by Michelle Ferrell
Great selection and friendly staff
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December 2023 by Cass J.
I haven't been to Bath & Body Works in years. But I was so glad I went. Wow!! When you walk in the amazing smells and beautiful displays of the store overwhelmed me with joy. I arrived right when they opened so for a while I was the only customer in the store. So I was able to explore the store freely. When I did have questions the staff was very friendly and was able to answer all of my questions. I went in for candles as they have a vast amount of them with all type of sizes and fragrances so I had tons to choose from. They also have several wall plug ins in case you don't or can't have flame. There's all sorts of fragrances of body wash, lotion, creams, sprays, and hand soaps. So if you haven't been in a while it's definitely worth a visit.
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December 2023 by Sidra Ivory
Great selection. Employees are always helpful.
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November 2023 by Ashlee Sterling
the team at b&bw in pearland town center are the sweetest! the girls are so helpful & honest. kaia was especially courteous to my mother & i during our transaction.
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September 2023 by Brandy Jackson
The level of customer service is unacceptable. I bought a wall flower and it stopped working. Management refused to exchange it. She was very combative and not willing to help.
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September 2023 by Melody C.
Go for the fall collection, they are super cute. The mushroom is so adorable. A great accent for a little girls room. They have really enlarged the men products collection. Guys you wont be disappointed, so give them another try, and see for yourself. Most guys love the fragrance of Mahogany Teakwood Increased Intensity, Black Tie, and Japanese Cherry Blossom. My all time favorite re-fills/wallflowers is endless weekend, Eucalyptus Spearmint, fresh cotton, and coffee and whiskey.
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July 2023 by nuchu haile
Clean organized place. Attentive customer service.
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July 2023 by patricia wallace
Awesome as usual, stocked up on my favorite fragrances!
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June 2023 by aitlig
Always a pleasure coming here. Customer service is always 10/10.
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April 2023 by Adalberto Lopez
Great sales and great customer service.
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March 2023 by Yolanda C.
I like this location because it seems less hectic. The staff is mostly very kind although I had one poor experience. This is not the norm. I prefer going at the times they are less busy, like at night or during the weekdays. Weekends are very busy.
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January 2023 by Kay Berry
I’m on crutches, was greeted as i walked in by Genesis She was a pleasant young lady and i asked if they had anything like a bag i could carry with the crutches No but she immediately asked if she could carry and assist me with my shopping, she was able to help me fill my needs and assisted me during my shopping. Even carried my final purchase to my vehicle might i mention in the rain. She went above and being any expectation. Thank you Gensis for being there. And bath and body for having this Fantastic Young last to assist customers.
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January 2023 by Lavish Dri
5 STARS GO TO EMILY TODAY! She’s the only one that genuinely helped me on Christmas Eve! I’m a business owner and come from a background of Customer Service & it’s needed at this town center location. I will be back & buy if she’s present <3 Happy Holidays Em!
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January 2023 by T. Chavis
I hit this store for the semi annual sales ONLY now. I used to be a frequent shopper into I took notice on the lack of customer service and appreciation displayed by the reps at numerous locations and also the lack of feedback when reaching out to corporate offices.