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July 2024 by willemina Bogaards
Love Libby !! Always feel spectacular after my visit!!!
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July 2024 by Joanie Goebel
De’An is a great stylist! She loves her profession and gets excited when her client is pleased with the end result. She always smiles, truly cares about her clients, is an extremely competent stylist and loves the stylists she works with. I always enjoy my time with De’An at Altered Image. I am treated respectfully when I arrive and the ladies at the reception desk always welcome me with open arms. It’s a wonderful salon and De’An is excellent!!
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July 2024 by Melissa Watkins
I arrived early to my 2:30 appointment today. After I found a spot to get myself and the knee scooter out of the way, I was informed that my stylist is running a few minutes behind. A few minutes is 5-15 minutes, not 45 FYI. No one made sure that I was ok, comfortable, etc. I wasn’t even provided a seat, yet I have a cast on one leg.
A seat opened up after waiting about 12 minutes. When the time was now 45 minutes past my scheduled appointment, I went to ask if I still had an appointment. Again I was told that I was informed that she was running a few minutes behind. This is way more than a few minutes. I pointed out the time, and I was told that they were unaware of the prior client’s needs and that it would take longer. I wasn’t informed either. Why let me just sit there? Why not put one of the 5 employees up front to work? When I said that I was leaving, I was asked if I wanted to reschedule. I declined and said that it isn’t easy for me to get there and to get around. I can’t walk or drive myself, so not only was I inconvenienced, but my boyfriend was as well. He took off work to bring me.None of the other 4 employees said a word. No apology. No trying to convince me otherwise. No offer to take me back right then with a different person. Nothing. Just watched me roll out the door. That’s just terrible service. You should be ashamed.
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July 2024 by Amiramagdy67 Magdy
I had a very bad experience with them, they were very rude after I got my hair done and it was ruined they said they’d fix it and then said we have to do it in 2 processes and wanted to charge me again but I said no you have to fix it without charging because it’s your fault and I paid a full charge to get a good service and paid extra than she told me at the beginning really Very bad service. I feel they want me pay money anyway and it doesn’t matter I like the color and I am happy or not
And the owner was so so rude she said to me go to another hair salon to fix it
It’s clear she doesn’t understand anything about the service of the customer
All she cares you have to pay
Don’t go there
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June 2024 by Madison Barras
Got my eyebrows laminated by Morgan Yarberry and they looked so amazing! Great job and such a nice, comfortable environment as well.
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June 2024 by Tonya Hawkins
D’ and team are amazing. They have transformed the health of my hair!! Easy to work with. Fun environment. Definitely recommend.
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June 2024 by Fallon Lynch
I’ve been going to Altered Images for years to see Rochelle! She is the best and has never made a mistake. I always leave looking fabulous! I also love the complimentary wine! ?
Stylist: Rochelle is amazing! She is precise, patient, has a good eye, and has good communication on what she is going to do and why throughout the process.
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June 2024 by Shelley Loerch
Great salon. Rochelle Loerch does great work. Her work with color is amazing. She is up to date on all the new techniques. I would highly recommend Rochelle and this salon.
Stylist: Rochelle Loerch
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June 2024 by Ellie Correa
Courtney C,
Keep up the good job you always do. See ya soon!
Love the recommendation on products too!
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June 2024 by Janel Yarberry
Everytime I have been to Altered Images I have had a wonderful experience. The staff is always very sweet to me.
Morgan Yarberry, Esthetician and LMT, puts the topping on the cake with her magic hands and knowledge of the products. Whether it's a shoulder drop or specialized facial, I really feel I get the royal treatment and personalized care while Im there. I can't wait to go back this week!!
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June 2024 by Kathy Lawrence
I can’t say enough about the massage and facial I got! Morgan was very knowledgeable and really worked out problem areas. Sam was very attentive and made my first facial so enjoyable. I will definitely be back!
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June 2024 by Aaron Wood
Altered Images truly is a five star experience. From their complementary wine, to their vast array of services, and the stellar customer service, there is a reason I drive 120 miles to get my hair done.
In particular, De'An is incredible. She is a patron saint of hair, and a goddess of styling. I have been seeing her for almost 18 years now, and she has had such a profound impact on my life.
You haven't experienced the nicest things life has to offer if you haven't been to Altered Images.
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June 2024 by Axel Otto
De'An was a sweet lady, and did my hair flawlessly.
Hair type: De'An is very knowledgeable, and had expanded my acknowledgement about hair.
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June 2024 by Gina Wooderson
Morgan is amazing!
My skin feels so refreshed after a hydro facial and my upper body is more relaxed/relieved after a shoulder drop massage. Her attention to detail is impeccable and her bedside manner is top notch!
Stylist: Morgan is amazing!
Her attention to detail is impeccable and her bedside manner is top-notch!
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June 2024 by Brooke Showman
Morgan Y. Was fantastic! I've had my lashes done and they came out perfect! I had a lip wax done recently and she was so gentle ! Thank you for taking care of keeping me looking right Morgan !
